Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Services in Louisville, KY
At Production Heating & Cooling, we prioritize your comfort and indoor air quality by offering dependable, high-quality heating and air products. Since 1955, we have served Louisville area residents and businesses with integrity, adhering to our founding principle of honesty. Our team of professional, skilled technicians ensures your home remains a sanctuary of comfort. We provide free estimates, upfront pricing, written estimates, service warranties, and customer satisfaction guarantees.Our field-trained office staff is available to answer questions before sending a technician. We offer membership and maintenance agreements, seasonal specials, and service agreements. Financing is available for new systems with approved credit. Our commitment to honesty means we never sell unnecessary products or services. We take pride in our legacy of trust, established by founder Bishop C. Letson, and continue to deliver exceptional service today.
Services
Heating
Cooling
Furnace Repair
Central Air Replacement
Preventative Maintenance
Service Agreements
Furnace Replacement
Central Air Repair
Indoor Air Quality
Financing Options
Details
- Year established: 1955
Highlights and features
- We offer 24/7 emergency HVAC services for urgent needs.
- Our free estimates ensure transparency before any work begins.
- Upfront pricing guarantees no hidden fees or surprise charges.
- We provide service warranties for all parts and labor.
- Our technicians are factory-certified to work with major HVAC brands.
What people say
Prompt and efficient
Professional and courteous
No surprise charges
Customer satisfaction guaranteed
Trusted for 35+ years
Services
Furnace Repair
Our technicians diagnose and repair furnace issues with precision. We inspect power sources, thermostats, heat exchangers, and components to identify failures. Same-day repairs are available with upfront pricing and written estimates. All work includes a warranty for parts and labor, ensuring your heating system operates safely and efficiently.
Central Air Replacement
We help homeowners select energy-efficient central air systems tailored to their needs. Our experts test existing equipment, recommend optimal SEER-rated systems, and ensure proper installation. New systems reduce energy bills while improving indoor comfort. All replacements include warranties and post-installation support for long-term reliability.
Preventative Maintenance
Regular maintenance prevents breakdowns and extends HVAC lifespan. Our technicians calibrate thermostats, inspect wiring, clean coils, and check refrigerant levels. We perform safety checks on electrical components and provide recommendations to optimize efficiency. Biannual tune-ups ensure peak performance year-round for both heating and cooling systems.
24/7 Emergency Service
We provide urgent HVAC repairs for critical failures outside regular hours. Our team responds promptly to emergencies like furnace malfunctions or AC failures. Technicians prioritize safety, diagnose issues rapidly, and offer transparent pricing. Emergency service guarantees repairs within 24 hours, minimizing discomfort during extreme weather conditions.
Service Agreements
Our Silver Club membership offers biannual tune-ups, discounts on repairs, and priority scheduling. Members receive 20% off repairs, discounted service calls, and guaranteed emergency appointments. The $11.95 monthly plan includes diagnostic support and easy payment options, providing cost savings and peace of mind for long-term HVAC care.
People
Bishop C. Letson
Founder
Founded Production Heating & Cooling in 1955 after a career in the heating industry. Established the company's core value of honesty, ensuring customers receive only necessary services. His legacy continues through family leadership.
Jody Letson
General Manager
Grandson of Bishop C. Letson and current General Manager. Oversees daily operations while upholding the company's tradition of service and honorable business practices established by his grandfather in 1955.
Angie Letson
Service Manager
Daughter of Bishop C. Letson and Service Manager. Enforces her father's strict policy of honesty, ensuring technicians never sell unnecessary products. Manages service operations with a focus on customer trust and satisfaction.
Questions
What HVAC services do you offer?
We provide heating, cooling, furnace repair, central air replacement, preventative maintenance, and 24/7 emergency services for residential and commercial clients.
Do you offer emergency HVAC repair?
Yes, we provide 24/7 emergency service with guaranteed appointments within 24 hours for critical heating or cooling system failures.
Are financing options available?
Yes, we offer financing for new HVAC system installations with approved credit, making upgrades more affordable for homeowners.
What areas do you serve?
We serve Louisville, KY and surrounding areas, including residential neighborhoods and commercial properties throughout the region.
Do you provide free estimates?
Yes, we offer free, no-obligation estimates for all repair and replacement services with transparent, upfront pricing.
What maintenance plans are available?
Our Silver Club Membership includes biannual tune-ups, repair discounts, priority scheduling, and 24/7 emergency service for $11.95 monthly.
Reviews (7)
Mi Morg
Jun 16, 2022
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I was a loyal customer of Production HVAC for 20 years, I bought the system from them and had it serviced regularly. I was a member of their service agreement which entitled me to two maintenance visits per year. I have not been able to schedule a maintenance for almost two years, they always say they are several months out and cant send anyone. In the past they were very nice and accommodating on the phone, but the last two times i called they told me if I wasn't happy, then 'just go somewhere else'.
In December when i called they asked me if i wanted to cancel my membership and i said no, not right now, and i just found out (June) when i called for service that they had canceled me and couldn't send a service tech. She again told me to go somewhere else.so I will.
In December when i called they asked me if i wanted to cancel my membership and i said no, not right now, and i just found out (June) when i called for service that they had canceled me and couldn't send a service tech. She again told me to go somewhere else.so I will.
Dana Davis
Jan 22, 2022
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This is the best company ever. They are honest and educated. They are efficient and respectful And KIM, in the office was just incredible. She worked very hard to to get us the help from the manufacturer that we deserved. We will never go anywhere else! Service: Heating system installation
Cdubs Walker
Nov 21, 2021
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They only have 1 tech and can't do my clean til Jan. I asked is that when I can resume paying for my monthly service.
Rob B.
May 10, 2020
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Let's start it off with - I will recommend this company to anyone! Professional from the office to the technician. As I have a clue on what problems can happen and what possible parts need to be replaced by xyz symptoms. The technician Steve, nailed it spot on. He was excellent! This is so good to have a company I can trust that will NOT gouge YOU. When something goes wrong with your HVAC, the worry can hit you hard as to who you can trust.
We were very fortunate to have the excellent results with the decision we made with Production. This is an excellent company to have in your own tool kit. There are great service plans available and with that comes great mechanics you can trust. Win win. I will always recommend this company with all five stars.
We were very fortunate to have the excellent results with the decision we made with Production. This is an excellent company to have in your own tool kit. There are great service plans available and with that comes great mechanics you can trust. Win win. I will always recommend this company with all five stars.
Samuel Moore
May 10, 2020
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I scoured through many companies to try to find one that would do A/C repair, not just come out, glance at it and say it needed to be replaced. I paid $70 for a technician to come out, look at it and say it can't be done anything with, because it's frozen. This was on a Friday, so he said to make sure the system is off so it can thaw and the emergency technician will come back tomorrow on Sarurday.
When the emergency technician came back, he hooked an inspection box to it and told me it was low, so it must have a leak and need to be replaced. I told him I wasn't interested in replacement, I wanted a repair. He told me no one did (leak) repair, that he could refill the coolant for $455 with no guarantee that it could just immediately dump out or run for a year, the best bet was just to replace the whole thing.
I told him I would think about it and sent him on his way. So, I spent $70 to have someone come out tell me it wasn't working, which I already knew, and to just replace the thing, when I wanted a repair from a company that claims to do repairs. I was unhappy about that. The staff were pleasant.
When the emergency technician came back, he hooked an inspection box to it and told me it was low, so it must have a leak and need to be replaced. I told him I wasn't interested in replacement, I wanted a repair. He told me no one did (leak) repair, that he could refill the coolant for $455 with no guarantee that it could just immediately dump out or run for a year, the best bet was just to replace the whole thing.
I told him I would think about it and sent him on his way. So, I spent $70 to have someone come out tell me it wasn't working, which I already knew, and to just replace the thing, when I wanted a repair from a company that claims to do repairs. I was unhappy about that. The staff were pleasant.
D. Dinsmore
Apr 28, 2020
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Production did my original installation and have maintained my unit for its entire lifetime. They always do a good job with annual inspections. Their techs are polite and efficient. If there are any issues, they are resolved quickly. They have a strong focus on customer service.
Jennifer Fischer
Dec 26, 2019
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Great, honest service. Highly recommend this company. Knowledgeable and fast. Thank you Production Heating and Cooling!