Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner Since 1975
Since 1975, Arctic Air Heating & Cooling has been a family-owned HVAC contracting business dedicated to serving residential clients in the Kansas City metropolitan area. Our expertise spans tailored installations, maintenance, repairs, airflow corrections, and advanced air filtration systems, ensuring year-round comfort and efficiency. With nearly five decades of experience, we combine technical proficiency with a commitment to customer satisfaction, prioritizing transparency, integrity, and problem-solving. Our team of certified technicians delivers reliable solutions for heating, ventilation, and air conditioning needs, emphasizing quality installations and preventative maintenance.We serve as a trusted partner for over 35,000 residential clients, maintaining a customer-centric approach that values long-term relationships over transactional interactions. Our legacy of excellence is built on 49 years of dedicated service, innovative HVAC solutions, and a family-oriented work culture that extends to our clients. We guarantee prompt 24/7 emergency assistance, specialized support for seniors and individuals with medical needs, and transparent communication throughout every service interaction.
Services
HVAC Installation
Emergency Repairs
Air Filtration
System Maintenance
Furnace Repair
Heat Pump Installation
Cooling Services
Plumbing Services
Water Heater Installation
24/7 Service Calls
Details
- Year established: 1975
Highlights and features
- We offer 24/7 emergency HVAC services for urgent heating and cooling needs.
- Our team has 49 years of combined HVAC industry experience and expertise.
- We prioritize specialized assistance for seniors and individuals with medical needs.
- Our technicians perform thorough system checks to ensure optimal performance.
- We guarantee transparent communication and no hidden fees in our service estimates.
What people say
24/7 emergency service
Technicians know their craft
Family-owned reliability
Transparent pricing
Senior assistance program
Services
HVAC Installation
We provide expert HVAC installation services for residential properties, ensuring optimal system performance and energy efficiency. Our technicians specialize in furnace, heat pump, and air handler installations tailored to your home's specific needs. With over 35,000 quality installations completed, we guarantee proper system sizing, professional execution, and long-term reliability for year-round comfort.
Emergency Repairs
Our 24/7 emergency repair service addresses urgent heating and cooling failures with rapid response times. Certified technicians handle no-heat, no-cool situations, refrigerant leaks, and system malfunctions for immediate resolution. We prioritize seniors and medically vulnerable individuals, ensuring critical HVAC functionality restoration within hours of service requests.
Air Filtration
We offer advanced air filtration solutions to improve indoor air quality through specialized system installations. Our services include air purifier integration, ventilation optimization, and filtration system maintenance for healthier home environments. These solutions effectively reduce allergens, pollutants, and airborne contaminants while maintaining HVAC system efficiency.
System Maintenance
Our comprehensive maintenance plans include seasonal tune-ups, component inspections, and performance optimizations to extend system lifespan. We offer three service tiers with increasing benefits, from basic safety checks to premium multi-visit maintenance packages. Regular maintenance ensures energy efficiency, prevents breakdowns, and maintains manufacturer warranty validity.
Plumbing Services
We provide plumbing services focused on water heater installation, repair, and maintenance for residential properties. Our technicians handle both traditional tank and modern tankless water heating systems. This service includes annual maintenance checks, emergency repairs, and replacement recommendations to ensure consistent hot water supply and system longevity.
People
Ray
Founder
Ray founded Arctic Air in 1975, building a legacy of HVAC excellence through customer-focused service and technical expertise. He emphasizes family values in business operations while maintaining a commitment to community service and industry innovation.
Sandy
Office General Manager
Sandy manages daily office operations with over two decades of HVAC industry experience, ensuring smooth coordination between technical teams and customer service representatives to maintain operational efficiency and client satisfaction.
Janet
Lead Client Services Secretary
Janet coordinates client communications and service scheduling, leveraging her extensive knowledge of HVAC systems to provide informed assistance and ensure timely resolution of customer inquiries.
Brandon
Lead Service Technician
Brandon oversees installation and repair operations with specialized expertise in HVAC system diagnostics and sales consultation, ensuring technical excellence and customer education during every service interaction.
Josh
Lead Installer
Josh specializes in HVAC installations and maintenance, combining technical precision with customer service skills to deliver reliable system performance and long-term energy efficiency solutions.
Questions
What HVAC services do you offer?
We provide installation, maintenance, and repair services for heating, cooling, and air filtration systems, including emergency repairs and water heater services.
Are you available for emergencies?
Yes, we offer 24/7 emergency HVAC services with specialized assistance for seniors and individuals with medical needs.
Do you serve areas outside Kansas City?
We primarily serve the Kansas City metropolitan area, including both Kansas and Missouri locations.
What maintenance plans are available?
We offer three tiers of preventative maintenance plans: Basic ($65), Standard ($179), and Premium ($500) with varying service frequencies and benefits.
Can I finance HVAC replacements?
Yes, we provide financing options for equipment replacements and major system upgrades to qualified customers.
How do I schedule service?
Call us at +1(816) 436-1000 or use our online scheduling system for emergency or routine service appointments.
Reviews (5)
Dave Williamson
Jan 06, 2022
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Brandon was very professional and addressed our issues at a fair price. I will definitely be using Arctic Air for any future HVAC needs! Services: HVAC system maintenance, Heating system maintenance, Heating system repair, Repair HVAC
Amy Randolph
Sep 20, 2021
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AWESOME service - called on a Saturday expecting a huge service fee for the weekend - they arrived within an hour and had my ac hose unclogged within 15 minutes! super friendly, showed me a few things and then cleaned my outside unit as well! they will always be my 1st and ONLY call - thank you guys : Service: A/C system repair
Michael Xj
Aug 10, 2021
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Very happy with this company. First time using them. A/C stopped blowing cold in the middle of the night. My wife is pregnant and we needed this fixed fast lol. They had someone out within an hour. Luckily it just needed a new starter. Brandon had us fixed up in no time. He was very friendly and did a great job. Thanks guys! Service: A/C system repair
Roxie Doria
May 06, 2021
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We had excellent service for our new AC/furnace installation. Pricing was affordable and high value for the knowledge and product you receive. The technician who installed our units was personable, a very hard worker and was very experienced. We will be using this company for our routine maintenance from now on! Service: Installation
Ernesto Marquez
Apr 28, 2021
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Excellent service. Last week I had a failing pressure switch on my furnace and needed to find a replacement quickly due to freezing temps. I called, provided a part number and a replacement was quickly found. The price was better than anywhere else, even online. I was back home with the furnace fired back up within 45 minutes. These guys made my day.
