Business Details
37 Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Richmond, VA
Since 1989, Blazer Service has been Richmond's trusted provider of HVAC and plumbing solutions. Founded by Scott Broyles, a 45-year industry veteran, we specialize in residential and commercial heating, cooling, and plumbing services, including emergency repairs, system installations, and maintenance. Our team of NATE-certified technicians and licensed plumbers delivers geothermal heat pump applications, Trane product expertise, and 24/7 emergency services.We prioritize customer satisfaction through transparent pricing, free estimates, and a 100% satisfaction guarantee. Recognized by Consumers Best Buy Digest and holding an A+ BBB rating, we combine technical excellence with personalized service to ensure year-round comfort for every client.
Services
HVAC Repair
Plumbing Maintenance
Water Heater Installation
Duct Cleaning
Geothermal Heat Pumps
Emergency Services
Trane Products
Sump Pump Repair
Air Filtration
Thermostat Installation
Details
- Year established: 1989
Highlights and features
- We offer 24/7 emergency HVAC and plumbing services with no extra fees.
- Our technicians are NATE-certified with specialized training in Trane systems.
- We provide transparent pricing with free estimates and financing options.
- Our 100% satisfaction guarantee ensures quality workmanship on every job.
- Recognized by BBB with an A+ rating for exceptional customer service.
Associations and certifications
- NATE Certified
- BBB A+ Rating
- Trane Comfort Specialist
What people say
Timely, friendly, and professional
Quick, clean, efficient service
100% satisfaction guarantee
Experts with personable service
Family-like customer experience
Services
HVAC Repair
Our NATE-certified technicians provide rapid HVAC repairs for residential and commercial properties. We diagnose and fix heating, cooling, and ventilation issues using factory-trained expertise for all brands, including Trane systems. Emergency services available 24/7 with no overtime charges.
Plumbing Maintenance
Preventative plumbing maintenance includes comprehensive inspections, leak detection, and system optimization. Our licensed plumbers perform water pressure testing, pipe repairs, and fixture upgrades to ensure code compliance and long-term reliability for homes and businesses.
Water Heater Installation
We install and service tankless and traditional water heating systems with energy-efficient options. Our technicians handle gas, electric, and hybrid systems, offering same-day replacements and proper venting solutions for residential and light commercial applications.
Geothermal Heat Pumps
Blazer specializes in geothermal heat pump systems that leverage underground temperatures for efficient heating and cooling. Our engineers design customized ground-source systems that reduce energy costs by up to 60% while maintaining consistent indoor comfort year-round.
Emergency Services
Our 24/7 emergency response team handles urgent HVAC and plumbing failures with rapid dispatch. Technicians arrive equipped with diagnostic tools and replacement parts to resolve critical issues like frozen pipes, furnace failures, and AC breakdowns at any hour.
People
Scott Broyles
Owner
With 45 years of HVAC experience, Scott Broyles founded Blazer in 1989. He pioneered geothermal heat pump applications in Richmond and maintains active involvement in technical training and service quality oversight.
Jason Verlander
Service Manager
Jason oversees daily operations with 18 years of field experience. He manages technician scheduling and customer service protocols to ensure timely, high-quality service delivery across all residential and commercial projects.
Matt Lipinski
Lead Technician
Certified HVAC specialist with 12 years of experience. Matt handles complex system diagnostics and installations, specializing in Trane products and energy-efficient retrofit solutions for both residential and commercial clients.
Derrick Houghton
Plumbing Supervisor
Master plumber with 15 years of expertise in residential and commercial plumbing systems. Derrick leads pipe repair teams and water treatment installations, ensuring code compliance and long-term system reliability.
Nikki Meredith
Customer Service Director
Nikki manages client relations with 10 years of experience in HVAC service coordination. She oversees appointment scheduling, financing options, and customer satisfaction initiatives to maintain Blazer's 100% guarantee compliance.
Questions
What HVAC services do you offer?
We provide complete HVAC services including repair, installation, maintenance, duct cleaning, and geothermal heat pump solutions for residential and commercial properties.
Are technicians available after hours?
Yes, our emergency service team responds 24/7 for urgent HVAC or plumbing issues with no additional fees for late-hour calls.
Do you offer financing options?
We provide financing plans with approved credit for major HVAC replacements and plumbing system upgrades to qualified customers.
Are you certified for Trane products?
Yes, we are official Trane Comfort Specialists with factory-trained technicians for all Trane heating and cooling system installations and repairs.
What plumbing services are available?
Our licensed plumbers handle repairs, water heater installations, leak detection, pipe replacement, and water treatment systems for residential and commercial clients.
Do you have BBB accreditation?
We maintain an A+ rating with the Better Business Bureau and have received multiple consumer choice awards for service excellence.
Videos
Reviews (7)
Lavender Jennings
Jun 09, 2022
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We appreciate Blazer & the level of service that they provide! Bobby & the reception/scheduling staff are always so friendly & eager to get your needs squared away! Jon Orr came out for a tune-up and also saved us from potentially being out of AC during this hot summer! Because they stock parts on the trucks, we were able to get the repair taken care of at the same appointment! Jon was efficient, communicated well- we knew when he was coming, what he was doing, and he even sent us videos of things we couldn't see! He was professional & knowledgable, while still being personable, polite, & easy to talk to! Highly recommend!
Scott Andersen
Jun 05, 2022
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The estimator Jeff knew exactly what systems we had and what we needed. The installers, Derek and his helper, were on time, friendly, courteous and clearly knowledgeable. Mike followed up and decided to tweak the system just a little and did so at no charge to us. We are 100% satisfied with Blazer and the pricing was less than expected!
Mike Johnson
May 26, 2022
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Jeff and his partner were awesome! I was looking for this kind of service. He took his time and walked me through all 4 systems as they did there checks and work. He was not trying to up sell me on anything. He gave me choices and that was what I was looking for. Trust is hard to come by and they earned mine. This young man should be recognized. He knows the difference between top notch high quality work and what capturing customers for life is really all about. Please thank him for me. I appreciate the work of these kind of people. Well done
Andrew Lowry
May 23, 2022
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Blazer got us on the schedule quickly when our AC went out. Jonathan was on time, courteous, professional, and quickly diagnosed and fixed the issue. He even took a few extra minutes to walk me through aspects of my HVAC system and talk about options for future improvements, which I greatly appreciated. Strongly recommend this company, thanks Blazer!
James Cline
May 19, 2022
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I have used Blazer since buying my home in 2013. They provided maintenance in the existing HVAC unit and installed my current system when it was time to do so! And when this one sighs its last breath, which shouldn't be for several more years, they will be my automatic go-to. Always professional and friendly. Helpful with scheduling. Flexible with appointments. And always quick to respond to emails or phone calls! The annual service plan has helped keep my system in tip-top shape!
Melissa
May 14, 2022
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I called after not having A/C for 48 hours. Blazer heating and air was recommended by another company that only does commercial. Blazer was fantastic from start to finish. Tammy answered the phone. She was friendly and helpful. She answered all my questions and was able to get someone out same day. Charles was the repair man. He was professional and informative. He took the time to explain the problem and fixed it. Prices are fair and service is great! I highly recommend Blazer heating and air.
Monica Fearnow
May 13, 2022
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I used Blazer Heating and Air to repair my HVAC for many reasons. They were quick to respond to my needs. They had great customer service by both the office staff and the Tech John! They left my property clean and also closed all doors and gates. This is really important to because I have dogs that can get in trouble under the house and get out of the yard if both are not secured. Thanks for the quick response and great work!
