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50+ Years
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Emergency
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Trusted HVAC, Fuel Delivery & Energy Solutions in New England
Founded in 1931, Townsend Energy has established itself as New England's premier HVAC, fuel delivery, and energy solutions provider. With over 90 years of experience serving residential and commercial clients, our NATE-certified technicians deliver prompt, professional service for heating, cooling, electrical, and fuel needs. We prioritize integrity, legacy, and excellence, offering high-quality products from industry-leading brands while maintaining a 100% satisfaction guarantee.

Our team's continuous training ensures cutting-edge solutions, from emergency repairs to energy-efficient installations, supported by 24/7 availability. Committed to community stewardship and environmental sustainability, we provide tailored energy audits and conservation education. As a fourth-generation family-owned business, Townsend Energy combines historical expertise with modern innovation to address evolving energy demands across Massachusetts, New Hampshire, and Maine.
Services
HVAC Installation Fuel Delivery Electrical Services Generator Installation Boiler Repair Furnace Replacement Ductless Systems Water Heaters Energy Audits Emergency Repairs
Details
  • Year established: 1931
Highlights and features
  • NATE-certified technicians with ongoing industry training
  • Uses high-quality products from leading industry brands
  • Backed by a 100% satisfaction guarantee
  • Available 24 hours a day for emergency services
  • Fourth-generation family-owned business with 90+ years local experience
Associations and certifications
  • North American Technician Excellence (NATE)
What people say
24/7 availability Professional technicians Satisfaction guarantee Prompt emergency service Knowledgeable staff
Services
HVAC Installation
Our NATE-certified technicians install energy-efficient HVAC systems for residential and commercial properties. We offer air conditioners, heat pumps, furnaces, and boilers from leading manufacturers. Each installation includes system sizing analysis, ductwork assessment, and performance optimization to ensure maximum efficiency and comfort for New England homes and businesses.
Fuel Delivery
We provide scheduled and on-demand delivery of heating oil, propane, and diesel fuel across Massachusetts, New Hampshire, and Maine. Our automated delivery system optimizes timing based on weather patterns and usage history, with emergency delivery options available. All fuels meet strict quality standards for equipment protection and performance.
Emergency Repairs
Available 24 hours a day, 365 days a year, our emergency repair service addresses critical heating and cooling failures. Technicians carry common replacement parts and diagnostic equipment to resolve most issues during the initial visit, with average response times under four hours for priority service calls.
Generator Installation
We install residential and commercial standby generators from leading brands like Generac. Our technicians perform electrical system analysis to determine appropriate generator sizing and recommend fuel options. Installation includes automatic transfer switches, fuel line connections, and compliance with local electrical codes and safety standards.
Electrical Services
From panel upgrades to whole-home rewiring, our licensed electricians handle residential and light commercial projects. We specialize in service upgrades, generator interlock installations, and electrical system modernization to meet NEC and local code requirements while improving system safety and capacity.
Questions
What areas do you service?
We serve all of Massachusetts, New Hampshire, and Maine with HVAC, fuel delivery, and electrical services.
Do you offer emergency services?
Yes, our technicians are available 24 hours a day, 7 days a week for heating and cooling emergencies.
What financing options are available?
We offer special financing programs for qualifying HVAC installations and major system replacements.
How can I schedule service?
Call 978-717-0490 or use our online request form for service scheduling and appointment updates.
Are your technicians certified?
All service technicians maintain North American Technician Excellence (NATE) certification for HVAC work.
Do you provide energy efficiency consultations?
Yes, we offer energy audits and recommend efficiency improvements tailored to New England climate conditions.
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Reviews (4)
Edie F.
Aug 06, 2021 Report
UPDATE: Townsend installed mini-split AC units at my house this summer and did a great job on the three hottest days of the summer so far. Very pleased with their work, and their quote was very reasonable (I had several companies bid on the job, and they weren't anywhere near the highest). They showed up when they said they would and worked with me to ensure that the placement of the conduits would work with windows I was having installed. OLDER REVIEW: I had a new oil burner and boiler installed last month. They did a great job, they were polite, answered all of my questions, and left everything shipshape. Very impressed.
JoAnn Lagasse
Jun 22, 2021 Report
Just want to tell you about my recent experience with Townsend Energy. On Monday, June 7, 2021, I had the pleasure to meet Mr. Warren Laquerre, who was filling my propane tank. As we spoke., I mentioned that I was unhappy with the very old 100 lb. propane tank which had no gauges. I told him that I had to call Townsend the last two times to deliver propane because I had unknowingly run out of propane.

He stated that he would put in a request for a newer tank that came with gauges. It was a very nice and respectful encounter which left me smiling. Well two days later, I was so surprised to see two trucks returning to my home. Yes, Mr. Warren Laquerre exceeded my expectations. Not only is he blessed with a very cheerful and enthusiastic personality but he's a man of his word. I want to thank Warren for delivering the upgraded tank.

I also wish to acknowledge Scott MacNeil, the other representative, who helped install the tank. Townsend Energy should be proud to have these two skillful employees who demonstrated exceptional service and especially to Warren who clearly and accurately responded to my concern.
Jeff Wilson
Jun 05, 2021 Report
Highest oil prices in area by.50 cents consistently I Asked to be taken off automatic delivery but they still delivered. 2.99 a gallon on 06/07/21. Wow
Tim Kachel
Mar 30, 2021 Report
I've been using Townsend for over 25 years now. They have supplied my propane faithfully over the years. I also had my furnace repaired by them. Their service is excellent! I highly recommend them as a service provider. They also have a division that offers both private and business insurance.