McCarroll Company Inc Heating & Air

Have used them several times to service my hvac. Always professional and on time. Had them come out for an issue with my compressor and while they were here they looked through my furnace and made sure everything looked good. They will always be my be my first call. Services: Repair HVAC, HVAC system maintenance

Not very good service My air went out Sunday around noon me and my wife tried to call at least 15-20 times nobody answered the phone finally got a hold of somebody Monday morning and they showed up at 10:30 Monday night we're not recommend McCarroll heating and air for nothing unless you don't want no air conditioner or heater

I have called this company 5 times to have them come out to fix my AC unit. They were the company that installed it and it is still under warranty. Every time I call the receptionist tells me they're going to send someone and they never do. This is one of the worst businesses I have ever dealt with. Not to mention their LLC is dissolved on the Tennessee Secretary of State website. I would doubt they're even bonded and insured. DO NOT USE THEM.

This company won't get back to you so don't bother. My original inquiry, they were very responsive and the owner came out to see what I needed done. He told me to call as soon as we were ready for the work to be done (I was in the middle of a major renovation) so I did that. I called back two or three times and I was told the note to get back in touch with me was still sitting on his desk. Still haven't heard back. I totally understand being busy and maybe not being able to get to my job but a phone call to say that would be the courteous thing to do.

4pm on a Friday. Worst time for your AC to go out! Called around looking for someone to come out and repair my Ac unit. Found McCarroll Heating and Air. No recording, I was explaining my need for a repair to a real person immediately. I was told I would see a repairman at the house in 15 mins. It is really hard to find someone/a company that answers their phone!

I called about 8 different companies before I found McCarroll Heating and Air. 15 Mins later! yup, as promised, my door bell rang and there were two repair trucks in my driveway. I met David Farmer, and Justin Darby. I know a lot about AC as I have a heavy electrical background and my brother is a Heating and Air guy too (not in my state). But I really don't want to crawl around in an attic at 120 degrees.

So I can tell you that these guys are on the level and not out to screw anyone. They didn't try to repair anything that didn't need it and told me exactly what the issue was. AC was back up 20 mins after they arrived. In my case, the power surge to start the motor blew the breaker because the dual section capacitor that helps kick start the motor was faulty and needed replacing. (very common reason for AC's not starting). Due to the trust I have with these guys, I bought their Preventative Maintenance Agreement. I DO recommend them. :)

We have used McCarroll Heating & Air for personal and business needs and we couldn't be more thrilled with the service, follow-through and quality of care we receive from Mike and his team. They are all highly trained professionals and quick to respond to any need. I am proud to recommend McCarroll Heating & Air for all of your HVAC needs!

Stellar customer service! The technicians clearly explained my issue. They were able to give me straight forward answers and costs on what was needed to complete repairs. I highly recommended this company!

Recently had McCarroll Heating and Air out to do a routine preseason service as our a/c was not putting out enough cool air. They were fast, courteous, and very reasonably priced. I would highly recommend this local small business owner.