Business Details
50+ Years
experience
Emergency
services
Residential HVAC Services in Redmond, WA
Overlake Heating and Air Conditioning has been a trusted name in residential HVAC services since 1957, serving Seattle's Greater Eastside with a commitment to quality craftsmanship and customer satisfaction. As a locally owned, family-operated business, we specialize in furnace, heat pump, air conditioning, and water heater services, prioritizing honesty, integrity, and transparency in every interaction. Our team of skilled technicians delivers fast, friendly service with upfront pricing, industry-leading warranties, and a focus on energy efficiency.With decades of experience and a dedication to continuous improvement, we ensure homeowners receive reliable solutions tailored to their needs. Our reputation, built through word-of-mouth and positive reviews, reflects our unwavering commitment to ethical business practices and exceptional service.
Services
Furnace Services
Heat Pump Services
Air Conditioning Services
Water Heater Services
Thermostat Services
Ductless Systems
HVAC Maintenance
Emergency Repairs
System Installation
Indoor Air Quality
Details
- Year established: 1957
Highlights and features
- Locally owned and family-operated since 1957
- Upfront pricing with no hidden charges
- 24/7 emergency service available
- Industry-leading 3-year labor warranties
- Skilled technicians with decades of combined experience
What people say
Professional installation
Competitive pricing
Timely service
No hidden fees
Expert recommendations
Services
Furnace Services
Comprehensive furnace maintenance, repair, and installation services for gas, electric, and propane systems. Our technicians ensure optimal performance, safety, and energy efficiency with detailed inspections, cleaning, and component checks. Industry-leading warranties and upfront pricing guarantee transparency and long-term reliability for homeowners.
Heat Pump Services
Full-service heat pump solutions including maintenance, diagnostics, repair, and installation. We service all major brands with non-commission technicians, ensuring unbiased recommendations. Our focus on energy efficiency and system longevity helps homeowners reduce utility costs while maintaining consistent indoor comfort year-round.
Air Conditioning Services
Professional AC maintenance, repair, and installation services for central and ductless systems. Our team prioritizes rapid diagnostics, transparent pricing, and energy-efficient operation. Regular servicing extends system lifespan and prevents costly breakdowns during peak summer months.
Water Heater Services
Tank and tankless water heater repair, maintenance, and replacement with upfront pricing and labor warranties. We address leaks, efficiency issues, and system failures promptly, ensuring reliable hot water supply and minimizing energy waste through professional servicing.
Ductless Systems
Installation and servicing of ductless heat pumps and air conditioners for supplemental or primary heating/cooling. These quiet, energy-efficient systems offer zoned temperature control and are ideal for homes without existing ductwork or requiring targeted climate solutions.
Questions
What areas do you serve?
We serve Seattle's Greater Eastside, including Bellevue, Bothell, Redmond, Kirkland, and surrounding communities.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service for heating and cooling system failures outside regular business hours.
What HVAC brands do you work with?
We service all major brands including Bryant, Carrier, Trane, Lennox, Mitsubishi, and more for furnaces, heat pumps, and air conditioners.
Are financing options available?
Financing options may be available for new system installations—please contact us for current promotions and terms.
How often should HVAC systems be serviced?
Manufacturers recommend annual maintenance, though we suggest every 2-3 years for most systems with regular filter changes in between.
What warranties do you offer?
We provide a 3-year labor warranty on new installations, with manufacturer parts warranties ranging from 5-12 years depending on the system.
Reviews (7)
Laura Kennedy T.
Jun 30, 2022
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*Update: Company called to offer an explanation as to why they don't offer service in attic. Appreciate that effort. Discussed possible solutions and places that can give the service we need, and possibly having them update a website to help clear communication in services provided & not provided. -Came home from vacation to HVAC system that kept blowing a fuse and the air conditioner would not run. Called at 5:30pm for an appointment the next day. Informed them that HVAC in the attic was blowing a fuse and was told we'd get a call the next day.
When we didn't get a call the next day we called and were informed that they don't do attic work because it's dangerous to it's employees, a policy across the board. Certainly weather should always be considered to the health of the employees but I'm pretty sure a company could schedule around this, right? There are plenty homes in the PNW that have furnace and HVAC systems in the attic, and if your one of them skip to next provider.
When we didn't get a call the next day we called and were informed that they don't do attic work because it's dangerous to it's employees, a policy across the board. Certainly weather should always be considered to the health of the employees but I'm pretty sure a company could schedule around this, right? There are plenty homes in the PNW that have furnace and HVAC systems in the attic, and if your one of them skip to next provider.
Sam P.
May 19, 2022
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This is my second time working with Overlake Heating and AC, and it was as good as my first experience. I got an appointment within three days to get the thermostat fixed in a rental property. Clear and reasonable fee schedule which they were upfront about at the time of making the appointment. Called me 30 minutes prior to reaching the home, and were courteous and polite during their appointment. Finished the replacement quickly and didn't try to upsell anything. They're my go-to guys for anything heating/AC related!
Loho J.
May 09, 2022
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Deciding which equipment to replace can be a hard decision for new home owner like me but Robert made it fairly easy. He patiently explained to me the differences and also provided suggestions. I've had them replaced my water heater, furnace and also installed a new air conditioner. After the installation the infrared sensor was moved by accident and my garage door wouldn't shut. Robert responded in no time and sent the technician back and fixed it. Their schedule were quite booked up and I would suggest spare enough time planning ahead. I would definitely recommend this company for its competitive price and great service.
Hayman Look
May 01, 2022
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Got a code 14 on the furnace we bought from Overlake 4 years ago. Called them at 8, they came out at 12:45, fixed and running by 1:30, part was under warranty as well. FIVE ***** STARS all day long! Service: Heating system repair
Weiran Hu
Apr 01, 2022
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My furnace stop working two weeks ago. After terrible experiences with another company, furnace still stay dead. My neighbor referred me to Overlake Heating and Air Conditioning, 2 service tech came today and fixed my furnace immediately on the spot. Highly professional, honest, very helpful. Overlake Heating is the best since I moved to here 10 years ago. Thanks for great job.
Leanne G.
Mar 20, 2022
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Was disappointed that I received no return call after speaking with someone at their after hours number. My name and number were taken and then nothing happened. Why list a name and number for after hours service if you have no intention of helping? Update: Robert called next day after my review and indicated that they had tried to call back. I had no record. After some exploration, it was determined that the tech had left a message on another number after transposing a couple of numbers. Clearly Robert cares very much about his business and customers. I appreciate his follow up.
Matt L.
Mar 04, 2022
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When our furnace broke down we called several HVAC companies for estimates. My experience with Rob was the best of all. The articles on their website are the best. Rob clearly answered all our questions and gave a fair estimate over the phone after I sent him some picture. (Other companies did in-person estimates.) The crew that came for the install did a great job.