Preferred Air

Our air conditioning services include repair, installation, and maintenance of residential and commercial cooling systems. We address issues like ineffective cooling, thermostat problems, and refrigerant leaks while offering energy-efficient replacements that reduce utility costs. Technicians provide seasonal maintenance to ensure optimal performance and extend equipment lifespan.

Comprehensive heating solutions covering furnace and boiler repair, installation, and maintenance. Our technicians handle emergency heating failures, system upgrades for improved efficiency, and annual tune-ups to prevent breakdowns during cold months while ensuring safe operation of all heating equipment.

Specialized installation and service for energy-efficient ductless heating and cooling systems. These zoned solutions provide customized comfort without traditional ductwork, ideal for home additions or commercial spaces requiring targeted temperature control with quiet indoor units.

Advanced indoor air quality solutions including humidifiers, dehumidifiers, and air purification systems. We install ERVs/HRVs for proper ventilation and UV light technology to eliminate airborne contaminants, creating healthier living environments with balanced humidity levels.

Customizable maintenance agreements covering heating and cooling systems with seasonal tune-ups. Contract holders receive priority service scheduling, 10% discounts on repairs, and comprehensive inspections to prevent unexpected failures while maximizing system efficiency and warranty protection.

With over 33 years of industry experience, Tom Favazza leads Preferred Air's commitment to quality HVAC service. He oversees operations ensuring technical excellence and customer satisfaction while maintaining the company's community-focused values established since 1991.

We provide heating, air conditioning, ductless mini-split systems, boiler services, custom ductwork, indoor air quality solutions, and maintenance contracts for residential and commercial clients.

Yes, our 24/7 emergency service responds to urgent heating and cooling needs with trained technicians available at 978-750-8282.

We primarily serve Boston's North Shore communities including Peabody, Danvers, Saugus, and Amesbury with both residential and commercial HVAC solutions.

Yes, we offer financing through MassSave and Syncrony programs for qualifying HVAC equipment upgrades and system replacements.

Contact us at 978-750-8282 for emergency service or use our online form to schedule routine maintenance, repairs, or system consultations.

My gas bill skyrocketed the past three months not sure what the issue could be so I hired Preferred Air to conduct maintenance on my heating system. I had gotten an estimate from another company that was over $1200. A neighbor recommended Preferred Air The technicians were on time, professional and responsive. They even wore plastic booties over their shoes, I was charged $460 for maintenance on my heating system and tankless water heater. If you're looking for an another company, I would highly recommend Preferred Air !

We could not be happier with Preferred Air. Every facet of our full heat replacement from oil to a new heat pump and new A/C went flawlessly. Brian our lead was professional and prompt with a fair quote. The installation team led by Sal and Brendan were on time and always left the job clean. Chris in the office was friendly responsive and on point. A+ I would highly recommend!

Just had Peter do an annual maintenance on my system. He tested and thoroughly cleaned all indoor units - removing and cleaning the filters and the internal system components including the blower wheel. I highly recommend this company for maintenance of Mitsubishi Electric ductless systems!

Buyer beware! Currently obtaining bids for replacing central ac units for my 3200sq ft home. This company refused to provide a quote solely because I mentioned I've previously obtained bids. They literally said they are "competitive but not with other bids "

Preferred Air was one of three contractors that I requested a quote to install a ductless split type AC/Heat Pump system in my house. Right from the start of requesting the quote and the subsequent visit to my house to do a walk through, to installation every person I dealt with was professional, courteous and knowledgeable. Betty Jo Tremblay handled the quoting process and walk through and was very responsive in getting me the original quote and a requote when we decided on a change.

The two men that did the installation (sorry forgot their names) were professional, polite, knew what they were doing, cleaned up and we're here everyday on time. They installed all the wall units in the house and cleaned up after the work was done. Once the system was installed Patrick Packard came by to charge the system, get it up and running and go over the operation of the unit with us. He was very patient and did a great job showing us how to operate the wall units and remotes correctly. I would highly recommend Preferred Air.