Business Details
30 Years
experience
Trusted Residential HVAC Services in Purcellville, VA
Cascades Comfort Services has been delivering residential heating and cooling solutions since 1996, serving homeowners in Loudoun County and surrounding areas. Led by owner Robert Arnone, who brings over 40 years of industry expertise, our family-owned business prioritizes honesty, fair pricing, and exceptional customer service. We specialize in installing and maintaining York Heating and Air Conditioning equipment, including the innovative York Affinity line with QuietDrive technology. Our commitment to quality extends beyond products, reflected in our A+ Better Business Bureau rating and consistent top reviews on platforms like Yelp and Washington Consumer Checkbook.We focus on building long-term trust through transparent communication, professional installations, and reliable maintenance services tailored to individual homeowner needs. Our team of certified technicians ensures every system operates efficiently, providing year-round comfort while helping customers reduce energy costs. With a proven track record of resolving complex HVAC issues and offering free in-home estimates, we remain dedicated to exceeding customer expectations through personalized service and technical excellence.
Services
Air Conditioning Installation
Furnace Repair
Heat Pump Maintenance
Whole House Humidifier
Air Cleaner Services
Programmable Thermostat
Seasonal System Checks
Emergency HVAC Service
System Replacement
Indoor Air Quality
Details
- Year established: 1996
Highlights and features
- We offer 40+ years of combined HVAC expertise from certified technicians.
- Our family-owned business provides free in-home estimates with no pressure sales.
- We maintain an A+ rating with the Washington Area Better Business Bureau.
- Our technicians deliver honest assessments without unnecessary upselling.
- We guarantee professional installations and maintenance for York equipment.
Associations and certifications
- Better Business Bureau (BBB) A+
What people say
Quick response
Honest assessment
Excellent service
Reasonable prices
Highly recommend
Services
Air Conditioning Installation
We provide professional air conditioning installation services for residential properties. Our certified technicians ensure proper system sizing and efficient setup using York Affinity line equipment with QuietDrive technology. Customers benefit from improved home comfort, reduced energy costs, and long-term system reliability through our expert installations.
Furnace Repair
Our furnace repair service addresses heating system issues with prompt diagnostics and effective solutions. Technicians handle common problems like ignition failures and thermostat malfunctions while providing transparent cost estimates. Customers receive thorough explanations of repair needs and preventive maintenance recommendations to extend system lifespan.
Heat Pump Maintenance
We offer comprehensive heat pump maintenance programs to optimize system performance. Our two-visit annual service includes component inspections, efficiency testing, and seasonal adjustments. Regular maintenance helps prevent breakdowns, improves energy efficiency, and maintains manufacturer warranty validity for homeowner peace of mind.
Whole House Humidifier
Our whole house humidifier services include installation, repair, and maintenance of fresh water and steam systems. Proper humidity management improves indoor air quality, protects home structures, and enhances comfort during dry seasons. We ensure optimal system integration with existing HVAC equipment for maximum effectiveness.
Programmable Thermostat
We install and service programmable thermostat systems that enhance temperature control and energy efficiency. These advanced systems allow customized scheduling, remote access, and precise climate management. Customers benefit from reduced utility bills and improved comfort through our expert thermostat installation and configuration services.
People
Robert Arnone
Owner
With over 40 years of HVAC experience, Robert leads our technical team while maintaining direct customer relationships. He specializes in system diagnostics and complex installations, ensuring every project meets our quality standards.
Peggy Arnone
Administrative Manager
Peggy oversees daily operations and customer service, ensuring smooth communication between clients and technicians. Her focus on organizational excellence maintains our high service standards across all customer interactions.
Questions
What HVAC services do you offer?
We provide complete residential HVAC services including installation, repair, and maintenance for air conditioning systems, furnaces, heat pumps, humidifiers, air cleaners, and programmable thermostats.
Do you serve areas outside Loudoun County?
While based in Purcellville, we serve all of Loudoun County and surrounding areas including Ashburn, Leesburg, Herndon, and Sterling as listed in our service areas.
Are your technicians certified?
Yes, our team consists of certified HVAC professionals with ongoing training to maintain expertise in the latest heating and cooling technologies and installation practices.
Do you offer emergency HVAC service?
We prioritize urgent heating and cooling issues with prompt scheduling, though we don't provide after-hours emergency services. Our regular business hours accommodate urgent repair needs.
How can I schedule service?
Contact us at (540) 338-2446 during business hours for immediate assistance or to schedule appointments. We offer free in-home estimates for installation and replacement services.
What makes your company different?
As a family-owned business since 1996, we combine technical expertise with personalized service, maintaining an A+ BBB rating and consistent top reviews through honest assessments and quality workmanship.
Reviews (1)
John Peterson
Dec 14, 2017
Report
I have been using Cascades for the last 17 years. Robert is extremely fair, friendly and helpful. They are quick to schedule and fix your AC. He's very honest, up front on pricing and won't gouge you on a hot day.
