Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Services in Westlake, OH
Bay Heating & Air Conditioning has been a trusted provider of HVAC solutions since 1944, serving residential and commercial clients across Cuyahoga and Lorain Counties. Our family-owned business specializes in heating, ventilation, and air conditioning system installations, repairs, and maintenance, backed by a team of NATE-certified technicians with decades of combined experience. We prioritize customer satisfaction through personalized service, 30-day repair warranties, and one-year labor warranties on installations.Our commitment to quality is reflected in our Carrier Dealer status and our dedication to ongoing technician training. We operate 24/7 for emergency services and maintain a one-stop-shop approach to ensure comprehensive HVAC solutions for every client.
Services
Air Conditioning Repair
Heating Replacement
Indoor Air Quality
Ductless Mini-Split Systems
Commercial HVAC Services
Furnace Installation
Boiler Repair
Thermostat Upgrades
Ductwork Services
Emergency HVAC Service
Details
- Year established: 1944
Highlights and features
- Family-owned with 75+ years of local HVAC expertise
- NATE-certified technicians for superior technical proficiency
- 24/7 emergency service availability with rapid response
- One-year labor warranty on all system installations
- Carrier Dealer with 40+ years of product expertise
Associations and certifications
- North American Technician Excellence (NATE)
What people say
Arrive on time
Professional crew
Clean work area
Knowledgeable installers
Exceptional workmanship
Services
Air Conditioning Repair
Our NATE-certified technicians provide comprehensive air conditioning repair services for residential and commercial systems. We diagnose and fix cooling issues ranging from refrigerant leaks to compressor failures, using advanced diagnostic tools and manufacturer-approved parts. With 24/7 emergency availability, we ensure minimal downtime during peak summer months while maintaining energy efficiency and system longevity.
Heating Replacement
We specialize in complete heating system replacements including high-efficiency furnaces and boilers. Our technicians assess home size, insulation levels, and energy needs to recommend optimal replacement systems. As a Carrier Dealer, we offer premium equipment with proper sizing and installation techniques that maximize comfort and reduce energy consumption by up to 40%.
Indoor Air Quality
Our indoor air quality services include whole-house humidifiers, UV light purification systems, and advanced air filtration solutions. We address specific concerns like allergens, dry air, and stagnant indoor environments through customized system installations that integrate with existing HVAC infrastructure for improved respiratory health and comfort.
Ductless Mini-Split Systems
We design and install energy-efficient ductless mini-split systems for homes and businesses without existing ductwork. Our solutions provide zoned temperature control with minimal structural impact, featuring quiet operation and advanced filtration. Technicians handle complete system sizing, placement, and integration with smart thermostat technology for maximum efficiency.
Commercial HVAC Services
Our commercial HVAC division handles system maintenance, repairs, and installations for businesses of all sizes. Services include preventive maintenance programs, emergency service response, and energy audits. We work with property managers to minimize downtime while maintaining optimal indoor environments for employees and customers through code-compliant solutions.
People
Kori Crandall
Owner
Third-generation HVAC professional with 20+ years of experience, overseeing daily operations and maintaining family commitment to quality service since joining in 2000.
Roger Tresch
Owner
Second-generation HVAC expert with 30+ years of industry experience, maintaining technical excellence and customer service standards as a NATE-certified technician and business leader.
Sean Nagle
General Manager
Manages team operations with 15+ years of HVAC management experience, focusing on technician training programs and service quality assurance for residential and commercial clients.
Lynn Robinson
Former Owner
Second-generation leader who helped transition the business into modern HVAC practices during 35-year tenure, maintaining family values of integrity and customer satisfaction.
Jose Montes
Lead Technician
NATE-certified technician with 10+ years of service, recognized for exceptional customer service and technical expertise in complex system diagnostics and repairs.
Questions
What HVAC services do you offer?
We provide full-service HVAC solutions including air conditioning repair, heating system replacements, indoor air quality improvements, ductless mini-split installations, and 24/7 emergency services for residential and commercial clients.
Are your technicians certified?
All our technicians are NATE-certified with ongoing training in the latest HVAC technologies, ensuring proper installation and repair of all heating and cooling systems.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC services with rapid response times for urgent heating and cooling system failures at any hour.
What areas do you serve?
We serve Westlake, Avon, Bay Village, Elyria, North Olmsted, and surrounding communities in Cuyahoga and Lorain Counties, Ohio.
What warranties do you provide?
We offer a 30-day warranty on all repairs and a one-year labor warranty on new system installations, with extended manufacturer warranties available on equipment.
Can you help with commercial HVAC needs?
Yes, our commercial HVAC division handles system maintenance, repairs, and installations for businesses with customized service plans and emergency response capabilities.
Reviews (4)
Mario Cilitti
Jun 12, 2022
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Incredible/professional service. Martin the Technician was incredibly knowledgeable. 10 stars! Service: Repair HVAC
Ur Tr
Jun 11, 2022
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Darrin was very thorough. He explained everything he did for maintenance of my cooling system. He was very thorough. I'm glad I have a maintenance plan with Bay. My air conditioner sounded noisy when I turned it on. There was a couple of screws loose on a bracket for the air. When he was done, he sent me a copy of everything he did for the tune-up for my records. I definitely would have him back.
Garret Jones
May 31, 2022
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Jason J was fantastic company rep, a professional service and repair technician, and an affable person. Explained what happened, fixed a clogged condensate pump line in record time. Made some appreciated long term recommendations as well. I recommend Bay for installation, service and repair. I've used them for all three over a 15-20 year period.
Scott Saccany
May 29, 2022
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I have two A/C units that are 35 years old and BHAC fixed it quickly as he had knowledge of an old system. Service: A/C system repair
