Business Details
Emergency
services
Trusted HVAC, Heating Oil & Propane Services
At Petro Home Services, we pride ourselves on being your trusted partner for comprehensive HVAC, heating oil, and propane services. With decades of experience serving residential and commercial clients across the Northeast and Mid-Atlantic regions, our team of certified professionals delivers reliable solutions tailored to meet your comfort needs. We offer 24/7 emergency service, ensuring prompt assistance for any HVAC, heating, or cooling system issues, regardless of weather conditions. Our commitment to innovation is evident in our Bioheat fuel, a cleaner, greener alternative that has helped customers reduce carbon emissions by over 248 million kilograms since 2024. We provide flexible payment plans, including SmartPay budget options, and financing for new energy-efficient systems with $0 down. From boiler and furnace repairs to whole-house generator installations, our services are designed to maximize comfort while minimizing environmental impact.Our customer-centric approach includes online account management tools, automatic delivery scheduling, and personalized service plans. With local offices in Connecticut, Washington D.C., Massachusetts, Maryland, New Jersey, New York, Pennsylvania, Rhode Island, and Virginia, we combine regional expertise with nationwide resources. Our team's technical proficiency ensures expert installation, maintenance, and repair of heating, cooling, and water heating systems. We maintain transparency in pricing with no hidden delivery surcharges for propane services. Backed by over 10 years of service excellence, as evidenced by customer testimonials praising our knowledgeable staff and reliable service, we continue to build trust through consistent delivery of high-quality solutions.
Services
HVAC installation
Heating oil delivery
Propane services
Generator installation
Bioheat fuel supply
Emergency repairs
Service plans
Water heater repair
Boiler maintenance
AC tune-ups
Highlights and features
- We offer 24/7 emergency service for HVAC, heating, and cooling repairs
- Our Bioheat fuel reduces carbon emissions by up to 80% compared to traditional heating oil
- We provide $0 down financing for new energy-efficient heating systems
- We guarantee oil supply with SmartPay budget plans and automatic delivery
- Our local technicians service 9 states with no hidden propane delivery fees
What people say
Very easy to work with
Never disappoint
Knowledgeable staff
Agreeable service contract
Expert tips
Services
HVAC services
Our HVAC services include system installation, repair, and maintenance for residential and commercial properties. We offer boiler and furnace repair, AC tune-ups, water heater replacements, and emergency service 24/7. Our technicians install energy-efficient systems with financing options available.
Heating oil delivery
We provide reliable home heating oil delivery with guaranteed supply and flexible payment plans. Our SmartPay budget program ensures predictable monthly payments, and we offer automatic delivery based on usage patterns to prevent running out of fuel.
Propane services
Our propane services include delivery and equipment sales for residential use. We offer competitive pricing with no hidden delivery surcharges and provide service plans to ensure consistent supply for heating, cooking, and other home applications.
Generator installation
We install and service whole-house standby generators to maintain power during outages. Our services include system design, installation, maintenance plans, and emergency repairs to ensure reliable operation when needed most.
Bioheat fuel
Our Bioheat fuel combines traditional heating oil with renewable biodiesel to reduce carbon emissions by up to 80%. This cleaner-burning alternative maintains heating efficiency while offering environmental benefits without equipment modifications.
Questions
What areas do you serve?
We serve Connecticut, Washington D.C., Massachusetts, Maryland, New Jersey, New York, Pennsylvania, Rhode Island, and Virginia with local offices in each region.
Do you offer emergency service?
Yes, we provide 24/7 emergency HVAC, heating, and cooling repair services with local technicians available year-round.
What is Bioheat fuel?
Bioheat fuel is a blend of traditional heating oil and renewable biodiesel that reduces carbon emissions by up to 80% while maintaining heating efficiency.
Are financing options available?
Yes, we offer $0 down financing for new energy-efficient heating systems with low monthly payments and SmartPay budget plans.
How do I manage my account?
You can manage your account online through My Account to pay bills, schedule deliveries, and access service plans 24/7.
What propane services do you offer?
We provide propane delivery, equipment sales, and service plans with no hidden delivery surcharges for residential heating and cooking applications.
Reviews (4)
Kelly D.
Jun 24, 2022
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I had the same experience as Chris. I have been a loyal customer for over 30 years and called years ago to make sure I was locked into a certain price because we have 2 properties with them. They said yes not to worry we had the same rate at both homes. they never said I had to sign anything but they make sure they send me a service contract to pay for every year which is a lot higher than most other oil companies.
I got a bill in April for a little over $2,000 which is crazy. I called and they said if you want to lock into a rate we will have it as you don't pay more than $6.10 per gallon. Are they out of their minds, I am shopping around for quotes and got one for $4.699 with a 12 month contract. Petra has since called me a few times saying they are sorry to hear I may be moving to another company I said offer me a better rate which they still have not.
I understand costs go up but this is not how you treat loyal customers or any customer when you don't offer them the loyalty program and locked in rate. Very disappointing. Also I basically never write reviews on line.
I got a bill in April for a little over $2,000 which is crazy. I called and they said if you want to lock into a rate we will have it as you don't pay more than $6.10 per gallon. Are they out of their minds, I am shopping around for quotes and got one for $4.699 with a 12 month contract. Petra has since called me a few times saying they are sorry to hear I may be moving to another company I said offer me a better rate which they still have not.
I understand costs go up but this is not how you treat loyal customers or any customer when you don't offer them the loyalty program and locked in rate. Very disappointing. Also I basically never write reviews on line.
Chris S.
May 19, 2022
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1981 I started using PETRO and have been loyal to the bone with all my properties using this company. My latest oil bill was $ 8.999 per gallon of oil. I called to discuss the bill to learn that they have a loyalty program that you can lock in the oil rate per gallon. I can't believe they felt it unimportant to notify a customer of 40 years that such a program exists. They are very conscientious to bill and follow up on billing but fall short on staying in touch with beneficial programs that are available! I would have locked you in every possible chance I could have had I known that program existed especially seeing how oil has been soaring all the time since last election!
S. S.
May 12, 2022
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(Minus 5 should be the rating). After maintaining commercial contracts with Petro, I hired them to handle two a/c condensors where we just moved. Immediately after installation -- first time system was operated, large flooding (and property damage) occurred. The returned and claimed they "fixed it" -- only to have more property damage and loss!. Their Customer Service would not take responsibility for their shoddy work.
Their worker claimed (in spite of their marketing efforts) that "they don't really do hvac -- and that they specialize in oil delivery." Do Not Use This Company unless you are willing to take an expensive risk.
Their worker claimed (in spite of their marketing efforts) that "they don't really do hvac -- and that they specialize in oil delivery." Do Not Use This Company unless you are willing to take an expensive risk.
Sara P.
Apr 24, 2022
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Petro Home Services is located in 212 Elm Street in North Haven CT 06473 800 645 4328. ***BIRDEYE REVIEW OF 5 STAR REVIEW is fraudulent since it does not allow posting of one star review*** On 3/22/2022 I was charged $6.149 per gallon of oil. I spoke with the merchant after checking the going rate of the price of oil in CT on 3/23/2022 which was from $4-$4.5 a gallon. The merchant bulked and denied any wrong doing or price gouging.
Not according to the CT State law! I reported Petro to the State. "Price gouging or profiteering is illegal in the State of Connecticut. It occurs when the price of an item is substantially increased during certain types of declared emergencies. In some cases, the Governor has the option to impose price restrictions on certain products or services due to short supply. Price fluctuations that occur during the normal course of business do not constitute price gouging.
If you have concerns about price gouging or profiteering or need instructions about how to file a complaint, please contact the Department of Consumer Protection by visiting www.ct.gov/dcp/complaint. You may start the process of filing a complaint online at www.elicense.ct.gov. "
Not according to the CT State law! I reported Petro to the State. "Price gouging or profiteering is illegal in the State of Connecticut. It occurs when the price of an item is substantially increased during certain types of declared emergencies. In some cases, the Governor has the option to impose price restrictions on certain products or services due to short supply. Price fluctuations that occur during the normal course of business do not constitute price gouging.
If you have concerns about price gouging or profiteering or need instructions about how to file a complaint, please contact the Department of Consumer Protection by visiting www.ct.gov/dcp/complaint. You may start the process of filing a complaint online at www.elicense.ct.gov. "
