Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Experts in Roswell, GA
North Point Heating & Air Conditioning has been serving the HVAC needs of North Georgia since 1974. Founded by Jeff Simpson, our company combines decades of hands-on experience with rigorous technical training to deliver reliable heating, cooling, and indoor air quality solutions. As a Carrier Factory Authorized Dealer, we ensure our technicians complete advanced certification programs, enabling us to offer cutting-edge equipment and expert installation services. Our team prioritizes prompt, transparent service, with a focus on preventative maintenance and energy-efficient upgrades. We serve residential and commercial clients across Fulton and Forsyth Counties, including Roswell, Alpharetta, and Cumming.Our commitment to excellence is reflected in our 44-year heritage, industry-leading warranties, and a customer-first approach that includes 24/7 emergency support. We pride ourselves on maintaining a culture of urgency, ensuring every client receives timely, professional care. Our technicians hold certifications from EPA, NATE, and Carrier, underscoring our dedication to technical proficiency and customer satisfaction. We actively engage with the local community, supporting regional needs through tailored HVAC solutions. With a proven track record of resolving complex heating and cooling challenges, we remain the trusted choice for families and businesses seeking dependable service and long-term value.
Services
Air Conditioning Service
Heating Service
Indoor Air Quality
Home Weatherization
Emergency HVAC Service
Furnace Repair
AC Repair
Seasonal Maintenance
HVAC Installation
Carrier Equipment Sales
Details
- Year established: 1974
Highlights and features
- We have over 40 years of experience in HVAC services.
- Our team consists of certified experts with extensive training.
- We offer 24/7 emergency service for urgent heating and cooling needs.
- We are a Carrier Factory Authorized Dealer with specialized equipment knowledge.
- We provide a money-back guarantee on our services.
What people say
Great service
Quick response
Honest and trustworthy
Excellent technicians
Family-like treatment
Services
Air Conditioning Service
Our air conditioning services include seasonal inspections, refrigerant checks, and system repairs to ensure optimal cooling efficiency. Certified technicians use advanced diagnostics to identify issues like refrigerant leaks or compressor failures. We specialize in Carrier equipment maintenance and offer 24/7 emergency support for urgent breakdowns.
Heating Service
We provide comprehensive heating system maintenance, including burner cleaning, heat exchanger inspections, and thermostat calibration. Our NATE-certified technicians address gas leaks, ignition problems, and airflow inefficiencies. Emergency furnace repair services are available year-round to restore warmth during cold weather.
Indoor Air Quality
Our indoor air quality services identify and resolve contaminants like mold, allergens, and humidity imbalances. We install air purifiers, dehumidifiers, and ventilation systems to enhance respiratory health. Technicians perform air sampling and recommend tailored solutions for residential and commercial spaces.
Home Weatherization
We conduct energy audits to pinpoint air leaks and insulation gaps, then implement weatherstripping, duct sealing, and insulation upgrades. These measures reduce utility bills and improve HVAC system performance. Our team follows EPA guidelines to ensure safe, sustainable improvements.
Emergency HVAC Service
Available 24 hours a day, our emergency HVAC service addresses urgent breakdowns, including furnace failures in winter and AC malfunctions in summer. Certified technicians respond promptly with fully equipped vehicles to restore comfort and prevent further system damage.
People
Jeff Simpson
Owner / General Manager
Jeff Simpson founded North Point in 1974 and has led its growth into a trusted HVAC provider. Certified by EPA and NATE, he specializes in Carrier equipment consultation and team leadership. His commitment to customer satisfaction drives the company's service culture.
Jeremiah Talamo
Service Technician
Jeremiah Talamo has served as a technician since 2001, focusing on indoor air quality solutions. EPA and NATE certified, he excels at diagnosing ventilation issues and recommending cost-effective fixes. His friendly approach has earned consistent client praise.
Armando Rosas
Service Technician
Armando Rosas joined North Point in 2014, bringing expertise in complex HVAC diagnostics. Certified in heat exchanger repair and air quality, he efficiently resolves technical challenges while maintaining clear customer communication about system performance.
David Rodriguez
Installation Manager
David Rodriguez oversees HVAC installations after rising from an entry-level technician. As a Carrier-certified installer, he ensures precise equipment setup and educates clients on system optimization for long-term efficiency.
Questions
What HVAC services do you offer?
We provide air conditioning repair, furnace maintenance, indoor air quality assessments, home weatherization, emergency HVAC service, and Carrier equipment installations.
Do you offer 24/7 emergency service?
Yes, our team is available 24 hours a day, 7 days a week for urgent heating and cooling system breakdowns.
Which areas do you serve?
We serve Roswell, Alpharetta, Cumming, and surrounding areas in North Metro Atlanta.
Are your technicians certified?
All technicians hold EPA and NATE certifications, with additional training in Carrier equipment and indoor air quality solutions.
Do you offer maintenance plans?
Yes, we recommend seasonal maintenance to extend system lifespan and maintain efficiency, with discounts available for recurring service agreements.
What payment methods do you accept?
We accept major credit cards, checks, and cash for all services performed.
Reviews (6)
L. C.
Jun 20, 2022
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Northpoint was a great company but now they're owned by casteel. Do not use this company! their customer service is *terrible* the people are extremely rude, they don't come when they say they're going to come when they do come they don't fix anything and then reschedule another time to come out we've had somebody at our house four different times for a unit that's not even a year old and this company is too incompetent to fix it, go with a small business owner who actually cares about their customers.we need another unit replaced and we will not be using casteel
Adam Gerber
Jan 12, 2022
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Tony came to my house and I am so glad I chose to have North Point HVAC do the maintenance and services on my HVAC system! Their technician Tony was on time and very professional and took all the proper Covid safety measures and explained everything in detail to keep my system up and running! If you don't use North Point HVAC I recommend 150% that you make the switch!
Adam Gerber
Jan 07, 2022
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Tony came to my house and I am so glad I chose to have North Point HVAC do the maintenance and services on my HVAC system! Their technician Tony was on time and very professional and took all the proper Covid safety measures and explained everything in detail to keep my system up and running! If you dont use North Point HVAC I recommend 150% that you make the switch!
Tina Matarrese
Dec 18, 2021
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I started working with Northpoint heating and air when my heat stopped working. They were great about working me into their schedule last minute. They fixed the problem, and now I'm utilizing their preventative maintenance plan to ensure my heating and air run smoothly every year! Thanks Tony for all the help! Services: Heating system repair, HVAC system maintenance
Michele Del Monaco
Nov 09, 2021
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I contacted Northpoint HVAC due to not having heat on one level of my house. They were quick to make arrangements for someone to evaluate the unit. The service tech, Dedric Garland came out late on a Saturday night - took his time to figure out what the issue was and explained what was needed in detail. Parts were ordered and another tech, Tony Kopko returned to install the parts and get the unit up and running. I found both guys to be professional, courteous and knowledgeable. Staff has always been top notch. Highly recommend Northpoint HVAC.
Bill OConnor
Nov 02, 2021
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A/C unit was purchased and installed in Feb 2021 and it ran out of Freon a few weeks ago. Upon calling for service they immediately came out and diagnosed the soldering was not done correctly during installation. Once the new valve was received they came immediately and their 2 service technicians replaced the valve and soldered in properly. The two technicians, Tony and Connor, although they were new and somewhat inexperienced they properly fixed the problem with great passion and the care.
They both were superb communicators and took their time and patience to provide me with excellent customer service. I highly recommend this company mostly due to the customer service provided by Tony and Connor!
They both were superb communicators and took their time and patience to provide me with excellent customer service. I highly recommend this company mostly due to the customer service provided by Tony and Connor!
