Business Details
18 Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Sarasota, FL
Arctic Air Home Services has been serving the Sarasota community since 2008, combining decades of industry experience with a commitment to integrity and customer satisfaction. Our team of certified technicians specializes in HVAC and plumbing solutions, offering comprehensive services ranging from emergency repairs to preventative maintenance. Founded by Scott Whitaker and Don Ellerbee, our company prioritizes a family-oriented culture while investing heavily in ongoing training to ensure our staff remains among the most skilled in Florida. We pride ourselves on transparent pricing, 100% satisfaction guarantees, and community involvement, with a proven track record of resolving complex home comfort challenges.Our innovative approach incorporates cutting-edge technology like video pipe inspections and smart thermostat systems, while our flexible financing options through Wells Fargo make essential home services more accessible. With over 3,800 positive reviews and a dedication to same-day service appointments, we've built a reputation as trusted local experts in both HVAC and plumbing systems.
Services
HVAC Repair
Plumbing Installation
Emergency AC Repair
Water Heater Replacement
Ductless Mini-Splits
Sewer Line Repair
Thermostat Installation
Hydro Jetting
Home Repiping
Indoor Air Quality
Details
- Year established: 2008
Highlights and features
- We offer over 40 years of combined experience in HVAC and plumbing services
- Our team provides 24/7 emergency services for urgent HVAC and plumbing needs
- We guarantee 100% customer satisfaction with all our services
- Financing options available through Wells Fargo for qualified customers
- Same-day appointments available for HVAC and plumbing emergencies
What people say
Highly Recommend!!
Great job!
Knowledgeable and honest
Prompt and reliable service
Excellent customer service
Services
HVAC Repair
Our certified technicians provide comprehensive HVAC repair services for residential and commercial properties. With advanced diagnostic tools and extensive experience, we quickly identify and resolve issues with air conditioning, heating systems, and ventilation. Our team handles everything from minor repairs to complete system overhauls, using genuine replacement parts and following manufacturer specifications. We specialize in servicing all makes and models while offering same-day emergency repair options to restore comfort quickly.
Plumbing Installation
We offer professional plumbing installation services for new construction and renovation projects. Our licensed plumbers handle water supply lines, drain systems, and fixture installations with precision. From tankless water heaters to complex piping systems, we ensure code compliance and long-term reliability. Our team works closely with homeowners and contractors to design efficient plumbing layouts that meet specific property requirements while maintaining optimal water pressure and flow.
Emergency AC Repair
Our 24/7 emergency AC repair service addresses urgent cooling system failures. With rapid response times and fully equipped service vehicles, we handle unexpected breakdowns during peak summer months. Technicians diagnose issues like refrigerant leaks, compressor failures, and electrical problems to restore cooling functionality. We prioritize immediate solutions while providing transparent pricing and repair options for both residential and commercial clients experiencing critical system failures.
Water Heater Replacement
We specialize in water heater replacement services for both traditional tank systems and modern tankless models. Our technicians assess home hot water needs to recommend energy-efficient replacements that reduce utility costs. We handle proper sizing, venting requirements, and installation according to local building codes. The service includes disposal of old units and comprehensive system testing to ensure optimal performance and safety for residential properties.
Ductless Mini-Splits
Our ductless mini-split installation and repair services provide efficient heating and cooling solutions for homes without existing ductwork. We offer expert consultation on system sizing and placement, followed by professional installation of indoor and outdoor units. These zoned systems allow independent temperature control for different areas of the home. Our technicians also provide maintenance and repair services to ensure continued efficiency and performance of ductless HVAC systems.
People
Scott Whitaker
Co-Founder
Scott Whitaker, co-founder of Arctic Air Home Services, brings extensive HVAC and plumbing expertise. A Florida native with military mechanical training, he transitioned from automotive to residential HVAC work, obtaining his contractor license in 2008 and plumbing license in 2019. He manages daily operations with an open-door policy.
Don Ellerbee
Co-Founder
Don Ellerbee, co-founder and Florida native, came from a family HVAC business. With experience since 1994, he brought valuable industry knowledge when partnering with Scott in 2003. Licensed in building and electrical contracting, he focused on company growth before his passing in 2020, leaving a lasting impact on the company's foundation.
Questions
How quickly can you respond to HVAC emergencies?
We offer same-day service for HVAC emergencies, with technicians available 24/7 to address urgent cooling and heating system failures in Sarasota and Manatee Counties.
Do you service both HVAC and plumbing systems?
Yes, we provide comprehensive HVAC and plumbing services, including repairs, installations, and maintenance for residential and commercial properties throughout Southwest Florida.
Are financing options available for new system installations?
We offer flexible financing through Wells Fargo for qualified customers, making essential HVAC and plumbing upgrades more accessible with transparent pricing and no hidden fees.
What areas do you serve?
We primarily serve Sarasota and Manatee Counties, providing expert HVAC and plumbing services to homeowners and businesses throughout Southwest Florida.
Do you offer preventative maintenance plans?
Yes, we have customized maintenance plans for HVAC and plumbing systems that include regular inspections, priority service, and special discounts to prevent major system failures.
What makes your technicians qualified?
Our technicians receive ongoing training and hold state certifications for HVAC and plumbing work, ensuring they remain among Florida's most skilled professionals with expertise in the latest industry technologies.
Reviews (6)
Barbara Roehl
Jun 18, 2022
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ArticAir's communication is excellent-the best I have experienced! After initial contact, I was told I would receive a call within 15 minutes. Check! I then received a call that the tech was finishing up a job and would be on his way. The tech called to let us know he was ~20 minutes away. The pricing for the emergency service was up front and clear (communicated and agreed upon before the tech was dispatched). We need a very specific part which is expected by Monday. If not, based on my experience thus far, I will expect a call. Their communication was so refreshing! Thanks!
Andy No
May 16, 2022
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Went through new home HVAC orientation with Arctic. Our technician, Sergio, was super helpful and knowledgeable, and made sure our system was running optimally. We signed up for an annual maintenance package that seems like a very good deal, and I wouldn't hesitate to recommend Arctic! Thanks for excellent service. Services: HVAC system maintenance, Installation
Rosanne Febbraio
May 01, 2022
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Tony was extremely knowledgeable. Very professional and punctual. I had a time sensitive matter with my A/C unit that had to be addressed this morning. Tony explained everything to me in detail along with showing me the problems that he found on my unit. Took extra time and worked on the unit right there until it was all taken care of. Highly recommend him as well as Chas Gurney who met him at my home today. Will be recommending this company to my friends and family members. Thank you very much Tony and Chas!
Adalberto Aponte
Apr 19, 2022
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We had issues with one of the AC vents. My daughter's room was always the hottest. Technician Jarick came to help us out. He checked the entire system and vents and noticed that some vents were blowing more than others. He explained what he found and what he was going to be doing next and kept me informed. He adjusted the air velocity of each air duct and it improved the issue in my daughter's room. I notice the difference instantly in the air flow. He is very professional, friendly, respectful and the communication was at its best. Thank You.
Kelly
Apr 18, 2022
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Very professional and top notch! Tony was very friendly, knowledgeable and really goes above and beyond to make sure the customer (me) has the best experience. Honesty is the most important though and he could have made it to where I would need a whole new system, which it is old enough to start thinking about that but he was able to fix it for a very reasonable price. I had anxiety wondering what all the work was gonna cost (they gave me an estimate, but you never know what factors could change that). I am very happy and they have my business for life! Thank you.
Ann-Marie Gogan Bell
Mar 16, 2022
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Casey was incredibly helpful, professional and genuine. He really tried to go out of his way to make sure we were taken care of for both best value of our repair and best quality of replacement parts. He went through all of our options and explained things thoroughly. Thank you so much, Casey! Service: Repair HVAC
