Business Details
Emergency
services
Your Trusted HVAC Partner in Southbury, CT
A. E. Olsen has been Southbury's trusted heating and cooling expert for over five decades, serving New Haven, Fairfield, and Litchfield Counties. Our licensed professionals specialize in HVAC system installation, repair, and maintenance, combining advanced technology with personalized solutions for residential and commercial properties. With 24/7 emergency service and preventative maintenance agreements, we ensure year-round comfort while maintaining factory-certified standards.Our Carrier dealership provides access to cutting-edge equipment, and our team's expertise in geothermal systems, ductless solutions, and indoor air quality demonstrates our commitment to innovation. Backed by extended warranties and flexible financing options, we prioritize customer satisfaction through transparent communication and reliable service execution.
Services
HVAC Installation
Emergency Repairs
Preventive Maintenance
Indoor Air Quality
Commercial HVAC
Thermostat Services
Ductless Systems
Geothermal Solutions
Sheet Metal Fabrication
Service Agreements
Highlights and features
- We offer 50+ years of HVAC expertise in Connecticut's climate conditions
- Our team provides 24/7 emergency service with rapid response times
- We're Carrier factory-authorized dealers with access to premium equipment
- We implement customized preventive maintenance programs to extend system life
- Our technicians hold current industry certifications for all service types
What people say
24/7 emergency service
Professional technicians
Same-day replacements
Energy-efficient solutions
Prompt response times
Services
HVAC Installation
We provide complete HVAC system installations for residential and commercial properties. Our process includes free in-home consultations, equipment selection guidance, and proper system sizing. As Carrier dealers, we offer energy-efficient solutions with full factory warranties. Our technicians ensure proper installation of air conditioners, heat pumps, furnaces, and geothermal systems to maximize performance and longevity.
Emergency Repairs
Our emergency repair service operates 24 hours daily with rapid response times. Technicians handle all brands and system types, including urgent replacements during peak seasons. Recent service examples include same-day heat pump replacements for customers with COPD and immediate cooling solutions during heatwaves. We prioritize urgent needs while maintaining professional execution.
Preventive Maintenance
Scheduled maintenance programs help prevent system failures and extend equipment life. Services include comprehensive inspections, component testing, and performance optimization. Regular maintenance improves energy efficiency and helps identify potential issues before they become emergencies. Customers receive priority scheduling and discounted service rates through our maintenance agreements.
Indoor Air Quality
We offer specialized indoor air quality services including air cleaner installation, humidity control, and ventilation system upgrades. Solutions target common pollutants and address specific needs like allergy relief and respiratory health. Products include UV light systems, carbon monoxide detectors, and energy recovery ventilators that integrate with existing HVAC systems for improved air purity.
Commercial HVAC
Our commercial HVAC services support businesses with system installations, maintenance contracts, and emergency repairs. We handle large-scale projects including sheet metal fabrication and custom ductwork. Commercial clients benefit from scheduled maintenance programs that minimize downtime and ensure consistent climate control across business locations throughout Connecticut.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including system installation, emergency repairs, preventive maintenance, indoor air quality improvements, and commercial HVAC support.
Do you offer emergency service?
Yes, our 24/7 emergency service responds promptly to urgent heating and cooling needs with trained technicians available year-round.
What areas do you service?
We serve Southbury and surrounding Connecticut communities including New Haven, Fairfield, and Litchfield Counties with comprehensive HVAC coverage.
Are financing options available?
Yes, we offer flexible financing plans for system installations and major repairs, subject to credit approval and competitive terms.
What brands do you work with?
As a Carrier dealer, we offer their complete product line while also servicing all major HVAC brands through our repair and maintenance programs.
Do you provide maintenance agreements?
Yes, our preventive maintenance plans include regular system check-ups, priority service scheduling, and extended warranty coverage for residential and commercial clients.
Reviews (4)
Noah Strickland
Jul 17, 2019
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I had one of their Tech's come out on a service call only to be told that my unit was totaled, this was Friday. When i called Monday to see about getting a replacement I spoke to Ryan. He was knowledgable and courteous. It's their peak time of year and here we are two days later and I've got a brand new heat pump and a nice cool house. The service tech were great and very polite. My wife is disabled and they were gracious enough to be willing to work around us. It was a pleasant experience. I would absolutely recommend them.
Deborah P.
Jul 26, 2018
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I am fortunate to have found this company on the web. I explained that our unit hadn't been working properly for days and that my husband's COPD was being adversely affected by the high humidity. I was shocked and impressed when the serviceman came within 10 minutes of our call. I was hugely impressed by the speed and efficiency that he resolved the problem.
Michael W.
Dec 29, 2017
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The company was not well functioned and operated. I used their service just because the previous owner has contracted with them (though my neighbors warned me in the beginning). Today's service on my furnace is terrible, the technician could not make it working after he stopped my furnace which is running well before the service. After 30 min, he finally made it work with no clear explanation the reason.
I am really concerned the service could make my furnace worse. However, this is not the worst part, because as I can somehow understand this may happen since my furnace is old. The worst part is that this company did not treat the customer politely and respectfully. When I talked to one lady in this company, she is really rude and yelling at me from the beginning to the end with no reasons. I can not imagine a rude lady like this could stay in the customer service position unless this company is the same. I tried to talk to her calmly but made no differences. This is a company shows no respect and care for his customer and what they wanted is to get your money. Please stay away from it.
I am really concerned the service could make my furnace worse. However, this is not the worst part, because as I can somehow understand this may happen since my furnace is old. The worst part is that this company did not treat the customer politely and respectfully. When I talked to one lady in this company, she is really rude and yelling at me from the beginning to the end with no reasons. I can not imagine a rude lady like this could stay in the customer service position unless this company is the same. I tried to talk to her calmly but made no differences. This is a company shows no respect and care for his customer and what they wanted is to get your money. Please stay away from it.
Josh
Oct 29, 2017
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Great experience with this company. Called them last minute day before July 4th holiday and they had a technician out to our home in a couple hours. The HVAC professional was quick and charged a reasonable rate. Highly recommend and will use again!