Business Details
39 Years
experience
Emergency
services
Trusted HVAC Services in Wilmington, NC
Since 1987, Pleasant Air has been a trusted provider of comprehensive HVAC solutions in Wilmington, North Carolina, and surrounding communities. Our team of NATE-certified technicians combines decades of experience with factory-trained expertise to deliver reliable heating, cooling, and indoor air quality services. As a Trane Comfort Specialist, we uphold rigorous standards for technical proficiency and customer satisfaction while servicing all makes and models. We prioritize integrity through transparent practices, including detailed diagnostics and upfront pricing. Our commitment to quality is demonstrated through industry-leading warranties on installations and repairs.We maintain 24/7/365 emergency response capabilities to address urgent HVAC needs promptly. Through continuous education and adherence to evolving industry standards, our technicians remain proficient in the latest HVAC technologies. This dedication to excellence has earned us recognition as America's Most Trusted HVAC Brand by Lifestory Research for five consecutive years. Our core values of customer service, satisfaction, and quality drive every interaction, ensuring clients receive personalized solutions tailored to their specific comfort requirements.
Services
HVAC Installation
AC Repair
Heating Services
Geothermal Systems
Duct Cleaning
Aeroseal Duct Sealing
Indoor Air Quality
Commercial HVAC
Maintenance Plans
24/7 Emergency Service
Details
- Year established: 1987
Highlights and features
- 30+ years of local HVAC expertise since 1987
- NATE-certified technicians for superior technical proficiency
- 24/7/365 emergency repair services available
- Trane Comfort Specialist with factory-trained technicians
- Industry-leading warranties on all installations and repairs
Associations and certifications
- NATE-certified
- Trane Comfort Specialist
What people say
Excellent customer service
Professional technicians
Reliable services
Prompt emergency response
Knowledgeable staff
Services
HVAC Installation
We provide professional HVAC installation services for residential and commercial properties. Our technicians perform detailed load calculations to ensure proper system sizing, offering Trane equipment with energy-efficient solutions. Every installation includes factory-recommended maintenance protocols and comes with a one-year parts and labor warranty. Our team specializes in air conditioners, heat pumps, furnaces, and geothermal systems.
AC Repair
Our 24/7 AC repair service addresses cooling system emergencies with rapid response times. Technicians carry essential replacement parts to complete most repairs in a single visit. We service all brands and models, offering 90-day minimum warranties on repairs. Preventive maintenance plans help reduce future repair needs through regular system inspections and tune-ups.
Geothermal Systems
We install and service geothermal heating and cooling systems that utilize underground temperature stability. Our experts handle horizontal, vertical, and water-source loop configurations for residential and commercial applications. Geothermal systems provide energy savings of up to 60% compared to traditional HVAC systems while offering 50+ year loop longevity and 25-year equipment lifespan with proper maintenance.
Duct Cleaning
Our Rotobrush duct cleaning system removes contaminants from residential and commercial HVAC ductwork. The process eliminates mold, fungi, and dust buildup that reduces system efficiency and affects indoor air quality. Regular cleaning improves energy efficiency by up to 40% and extends equipment lifespan while reducing allergens and airborne pollutants in occupied spaces.
24/7 Emergency Service
We provide round-the-clock emergency HVAC services for critical heating and cooling failures. Our technicians respond promptly to urgent situations with fully stocked service vehicles to complete most repairs immediately. This service covers all HVAC system types and includes priority scheduling for maintenance plan members during peak demand periods.
Questions
What HVAC services do you offer in Wilmington?
We provide full-service HVAC solutions including AC repair, heating services, geothermal systems, duct cleaning, indoor air quality improvements, commercial HVAC, and 24/7 emergency repair services.
Are your technicians certified?
Yes, most of our service technicians hold NATE certification, the highest industry standard for HVAC professionals, ensuring quality workmanship and technical expertise.
Do you offer emergency HVAC services?
Yes, we provide 24/7/365 emergency HVAC repair services with technicians available to respond to urgent heating and cooling system failures at any time.
What financing options are available?
We offer special financing options with approved credit, including 0% APR for 60 months on qualifying HVAC systems, with monthly payment plans to fit different budgets.
What areas do you service?
We serve Wilmington, Hampstead, Surf City, Ogden, Sneads Ferry, and surrounding areas in New Hanover, Brunswick, Columbus, Pender, and Onslow Counties, NC.
What warranties do you provide?
We offer a one-year parts and labor warranty on all installations, 90-day minimum warranty on repairs, and optional Trane extended warranties for qualifying systems.
Reviews (4)
Joseph Piatt
Apr 10, 2022
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Adam, Carl, and Clark were a great team. They were prompt, worked efficiently, and kept us updated on the progress of the job. The new AC/Heat system is quiet and works well. We appreciate their hard work! Services: Install thermostat, Install AC, Heating system installation, HVAC duct & vent installation
Vicki Coxson
Apr 01, 2022
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We had a new HVAC system installed by a great group of people from Pleasant Air. There were a couple hiccups but the guys handled it very professionally and went out of their way to make things right and get our system installed quickly and back up and running in no time. Thanks Dave, Carl, Justin, Clark & Adam! (Forgive me if I got any names wrong, I smeared the ink on the card you put everyone's name on for me - sorry ). It was a pleasure working with you.you did a great job! I'd also like to thank Mike (sales):and Kristi (office) for all your help and support! You all make a great team!
Pat Brady
Feb 20, 2022
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Contacted them for help to repair my HVAC system / second opinion. They were quick, courteous, and tech was great. They even helped me with a warranty issue with the manufacturer to get it corrected, above and beyond in my book, I have now switched to them as my HVAC provider Service: A/C system repair
Michael Donoghue
Jan 17, 2022
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Had an AC emergency right before leaving town and they were the only company to return a call and show up after hours. Signed up for their preventive maintenance agreement after. Jimmy came out and was flexible with appointment time and answered all our questions. So far very impressed! Had some follow up work done with Renee, same great service!
