Business Details
34 Years
experience
Emergency
services
Your Trusted HVAC, Plumbing & Electrical Experts in Windsor, CT
HARP Home Services has been delivering reliable home comfort solutions since 1992. Our team of factory-trained technicians specializes in HVAC, plumbing, and electrical services, serving Connecticut residents with 24/7 emergency support. We prioritize customer satisfaction through upfront pricing, industry-leading warranties, and a 100% satisfaction guarantee. With over 31 years of experience, we maintain rigorous standards by employing licensed, drug-tested technicians who undergo background checks. Our service model emphasizes same-day appointments, next-day installations, and a no-breakdown guarantee to ensure uninterrupted comfort for homeowners.We invest in ongoing training to maintain technical expertise across heating, cooling, plumbing, and electrical systems while adhering to evolving efficiency standards. Our commitment to transparency includes clear pricing structures with no hidden fees, supported by multiple service locations across Connecticut. The company maintains active participation in community initiatives while holding numerous state-specific trade licenses to validate our technical capabilities.
Services
HVAC Repair
Plumbing Services
Electrical Repairs
Indoor Air Quality
Emergency Services
System Installations
Preventive Maintenance
Water Heater Repair
Ductwork Services
Smart Thermostat Installation
Details
- Year established: 1992
Highlights and features
- We provide 24/7 emergency HVAC and plumbing services with no additional charges
- Our technicians are factory-trained, licensed, and undergo background checks
- We guarantee upfront pricing with absolutely no hidden fees
- We offer a 100% satisfaction guarantee on all our service work
- We maintain industry-leading warranties on parts and labor
Associations and certifications
- CT Electric Lic, E1-0200971
- CT HVAC Lic, S1-0388411
- CT Sht Met Lic, SM1-0004090
- CT HIC Lic, HIC-0653427
- CT Plumbing Lic, P1-0281015
- MA Lic, M1-12917
What people say
Expert technicians
24/7 availability
No emergency charges
Upfront pricing
Money-back guarantee
Services
HVAC Repair
Our factory-trained technicians provide comprehensive HVAC repair services for furnaces, heat pumps, and boilers. With 24/7 emergency availability and no additional charges for after-hours service, we ensure rapid resolution of heating system failures. All repairs include upfront cost estimates and are backed by industry-leading warranties.
Plumbing Services
We offer full-service plumbing solutions including emergency leak detection, water heater replacement, and drain clearing. Our licensed plumbers provide same-day service with transparent pricing and a 100% satisfaction guarantee. Services cover both residential and commercial properties across Connecticut.
Electrical Repairs
Our licensed electricians handle all residential electrical needs from panel upgrades to EV charger installations. We conduct comprehensive safety inspections and provide detailed diagnostics before any repair work. Emergency electrical services are available 24/7 with no premium charges.
Indoor Air Quality
We install and service advanced air purification systems including Lennox PureAir and Phenomenal Aire devices. Our solutions address common pollutants like pet dander, chemical vapors, and microbial contaminants. Technicians perform comprehensive indoor air assessments before recommending specific system upgrades.
Emergency Services
We provide round-the-clock emergency response for HVAC failures, plumbing disasters, and electrical emergencies. Our Connecticut-wide service network ensures rapid technician dispatch with no additional fees for after-hours service. All emergency repairs include follow-up maintenance checks.
Questions
What HVAC services do you offer?
We provide complete HVAC services including system installations, repairs, and maintenance for furnaces, heat pumps, and central air conditioning units.
Are your technicians available after hours?
Yes, we offer 24/7 emergency services with no additional charges for after-hours HVAC, plumbing, or electrical emergencies.
Do you service all areas of Connecticut?
We serve all major Connecticut areas including Hartford, New Haven, Bridgeport, and Stamford with 168 local service locations.
What payment methods do you accept?
We accept major credit cards, checks, and financing options for approved customers on qualifying repairs.
Do you offer service guarantees?
Yes, we guarantee 100% satisfaction with upfront pricing, no hidden fees, and industry-leading warranties on all work performed.
How quickly can you respond to emergencies?
Our emergency technicians typically respond within 2 hours of service requests for critical HVAC, plumbing, or electrical issues.
Reviews (7)
Doug C.
Jun 20, 2022
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I had a water leak and called Harp based on the fact that I'd seen their trucks and many print ads. I was happy with their ability to respond quickly. I had prepared for the arrival by opening the ceiling and identifying the source of the leak, providing lighting and a ladder, and shutting off and draining the water lines. The plumber was on site for a little over an hour. When the invoice was sent (charged on my credit card) it was for more than the price quoted.
I asked 3 representatives from the company for a breakdown of labor and materials and was ultimately informed by the Customer Service Manger that "they don't bill that way" and I could not get that information. Although a cost adjustment was made, the price was still way out of line for the service provided. I will utilize a local independent plumber in the future and recommend that you do that too.
I asked 3 representatives from the company for a breakdown of labor and materials and was ultimately informed by the Customer Service Manger that "they don't bill that way" and I could not get that information. Although a cost adjustment was made, the price was still way out of line for the service provided. I will utilize a local independent plumber in the future and recommend that you do that too.
Pammie E.
Jun 16, 2022
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If you can get Kevin L. As a technician I'd say go for it. We've had a good experience with him. Otherwise, RUN! You want someone to charge you fees and then give you an outrageous quote after doing absolutely nothing, call HARP!
Junior A.
Jun 11, 2022
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Our technician Zach was amazing. Very friendly and polite. Gave us honest advice. And he made sure all of our questions were answered. I'm very happy we called HARP and I'm very happy he was the technician sent to us. Honestly can't say enough good things. He was fantastic. Service: A/C system maintenance
Jennifer M.
Jun 08, 2022
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Our A/C needed to be replaced, they convinced us to buy a new AC unit and a heat blower. Well after at least six visits our system STILL randomly switches from cool to heat (not the thermostat just the temp of the air) causing us to wake up in the middle of the night to a 90 degree house. Today we came home and the downstairs was 89 degrees and upstairs 95 degrees, with two small children this DOES NOT WORK.
We paid a lot of money to this company and have even reduced ourselves to texting the sales associate that conned us in the first place photos of our thermostats. Everytime we call there is no manager available to speak with and no one ever calls back. At this point we are honestly just going to contact an attorney to get our money back and hire someone else to fix this disaster.
We paid a lot of money to this company and have even reduced ourselves to texting the sales associate that conned us in the first place photos of our thermostats. Everytime we call there is no manager available to speak with and no one ever calls back. At this point we are honestly just going to contact an attorney to get our money back and hire someone else to fix this disaster.
A. R.
Jun 07, 2022
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This company is an absolute RIPOFF! We had an issue with our AC unit and they sent a technician over. We'll after he found an issue he recommended we get an entire new AC unit and Air Handler unit in the attic. He quoted us for the entire system plus installation between 15 to 20 THOUSAND! Yes your reading that correctly. After talking this over with my wife and calling a few people we all got the same answer from everyone, they are charging you double for everything.
They actually thought we were joking when we mentioned the quote. I will say they are reliable when it comes to an emergency but they are absolutely EXPENSIVE and a total RIPOFF! We will NO LONGER ever use this company again.
They actually thought we were joking when we mentioned the quote. I will say they are reliable when it comes to an emergency but they are absolutely EXPENSIVE and a total RIPOFF! We will NO LONGER ever use this company again.
Michael Buonincontra
May 22, 2022
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I had my AC stop working and set up an appointment with HARP the following day. Zach was the technician sent out to look at my system. He arrived promptly at the start of the set window. He quickly diagnosed the issue, explained what he was going to do to fix it, and was upfront with what my cost was going to be. He was extremely professional and personable. I was very impressed by Zach and highly recommend he and HARP to anyone needing timely HVAC repairs.
Steve H.
May 17, 2022
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Only call this company if you want to have a difficult time. I unfortunately hired HARP to replace my old AC, and it was a mistake. Three workers were here for 12 hours on one day and had to send someone else out for another couple hours to finish another day. Way too long to REPLACE an AC. Turns out they didn't realize the voltage from the breaker didn't match the unit. How did no one from HARP realize that initially?
Then after the 12 hour marathon day the house was a mess. It was raining that day and they kept walking off the drop clothes with muddy boats, black finger prints on the front door, the yard was left with wires, nuts, bolts, screws, pieces of pipe and so many zip ties. Closet where they brought the air handler to the attic was banged up. Fast forward 3 months and it's time to use the AC but the thermostat they installed doesn't have an option to turn it on. Called and was told someone would be over between 8am and 12pm. It's now 12:05pm and I haven't heard a peep from HARP. But why should I expect anything different?
Then after the 12 hour marathon day the house was a mess. It was raining that day and they kept walking off the drop clothes with muddy boats, black finger prints on the front door, the yard was left with wires, nuts, bolts, screws, pieces of pipe and so many zip ties. Closet where they brought the air handler to the attic was banged up. Fast forward 3 months and it's time to use the AC but the thermostat they installed doesn't have an option to turn it on. Called and was told someone would be over between 8am and 12pm. It's now 12:05pm and I haven't heard a peep from HARP. But why should I expect anything different?
