FTS Heating and Cooling

Crew was on time, professional and installed system in attic to replace old system. System working great and looking forward to a cool second level. Services: Install thermostat, Install AC

FTS provided great service and equipment in a very timely manner. Kept us informed through the entire process and did an amazing job installing nee equipment. Very professional and clean. Service: Heating system installation

We have been using FTS for over 10yr now. They are always quick to respond, they keep appt times, they are respectful of my home & property. They troubleshoot & make multiple visits until the problem is fixed correctly. We also use their maintenance contract option. We are very happy with the service they provide.

Needed a system replacement. Changed from old a/c, propane heat combo to a heat pump system with propane as a back up. They sent someone out to look at my system for an estimate the same day I called them. Had the estimate back in a few days even though it was Thanksgiving week. Price for a complete system was fantastic. Every interaction I had was prompt, friendly and professional.

Full replacement completed in 1 day. Technicians were professional, helpful and answered our questions as well as giving good recommendations about our system. My mother in law had just as good of an experience. Highly recommend this company.

Custom friendly service, very informative of my needs for my house and pocket book and that's rare these days! Extremely professional team. I wouldn't hesitate to use them again. Thanks Tom for my new system.

They were great, kept me informed on everything happening with the service calls. The service person that came out was very professional and explained everything as he repaired the heater. Very pleasant and really great to talk to. I would certainly recommend them. Will use in the future. Thanks FTS. Service: Heating system repair

My husband Ken and I were very pleased with our FTS service call experience! Luke from FTS was on time and quickly diagnosed the problem with my A/C! He made repairs quickly! When it came time for the bill it was very reasonable and came with a much appreciated Militay discount! Service: A/C system maintenance

Shawn Maples was amazing to work with. Very professional, on time and efficient. Thanks for the great service! Services: Install heating system, Install thermostat, Install AC

They kept me informed on all that they did. It was nice that they let me know who was coming to my house and when he was on his way. Services: Install thermostat, AC maintenance

Had two days when our AC suddenly quit cooling. Contacted for appointment through website. As stated on the email they did call to confirm issues and appointment time. The technician, Ethan, called when he was on his way. He was very patient in answering questions. We are now much cooler. Would definitely recommend this company to anyone needing service.

Company was very professional and quick to come out when no one else could help out! Prices were fair and the tech was very helpful and kind. Will use this company again! Service: AC maintenance

Very helpful from our first call to the finish line of repair of our unit. Provide excellent customer service. Answered a ton of questions. Very respectful of my home and pets. Services: HVAC maintenance, Repair HVAC

I could not be happier! The tech's did a great job. Explained everything to me, were fast with the install which made my wife and dog very happy. I highly recommend FTS. Great service, great price. All the people I interacted with were polite and professional. Thanks! Services: Install heating system, Install AC

Our heat pump / air conditioner Stopped blowing cold air. I made my appointment with FTS Heating and air. Our technician Zeph was very knowledgeable and found that our system was running fine however there were some wires that somehow got damaged cause the heat to kick on instead. He replaced the wires and it's working fine. Zeph was very professional and thorough. FTS kept me informed with email and texts as to my appointment and when the tech was on his was. Very please with this company and i recommend them highly.

On time and quick service. He was able to find and fix the problem without difficulty. Great job and affordable! Thanks Zeph!

I purchased a new system and they were very professional with information installation service the work was very neat and attention to detail. I would recommend them to anyone looking for heat and air service or sales.

It's kind of a bummer that Yelp moderates their reviews to favor the repeat Yelp reviewers because it has the effect of marginalizing reviews of the more sporadic but big-ticket and high-stress expenditures--like HVAC repair. My parents wanted to leave a glowing, heartfelt review here in Yelp, but I had to explain that since they didn't use Yelp regularly as reviewers, their one-time review of a six thousand, emergency service--one that brought them great peace of mind and comfort--would probably get hidden like the two other reviews previously submitted about Fixed-To-Stay. Disclaimer: I have known the owner of FTS since I was six: 42 years!

The Buckles are a high-principled family, who practice without preaching these principles in their everyday work. When years ago, I asked Casey about the name of his business (cos' I thought it sounded clumsy), he told me his primary concern was to emphasize the longevity of his work--not the speed.or the price. He wanted to emphasize that fixing it to stay meant not having to worry about shoddy workmanship turning into repeat repair visits.

My own parents started struggling with repeat repair nightmares until I steered them to a company that had the same values as FTS. My point isn't to shill for FTS. I have never needed any HVAC work myself--let alone FTS's specific services. But a couple people did take the time to articulate their specific praises about FTS work, and it's a shame you have to scroll down and unhide them to read their testimonies. It's hard to navigate life and repairs and things that cost a lot of hard-earned money. Yelp tries to hedge against shills but sometimes--as I'm deep-down sure happened here--the proverbial babies are thrown out with the bath water. Cheers.

I can’t say enough good about the office lady, Linda that I spoke with and technicians Gabe and Jacey who went above and beyond to assist us when our air conditioner went out. They found the air handler that we needed and brought it from Springfield when otherwise we would have been without air conditioning and unable to use our condo. I recommend them very highly!!

I have never seen anyone move as fast and efficiently as Gabe and get so much accomplished in such a short time!!! They were very friendly but didn’t let chit chatting interrupt their work. I will always use them for our Heating and Cooling needs.