Brown Service Company

We received exceptional service. I will definitely call them if I need any future HVAC service. I called them late Monday they were here by Tuesday before noon. Texas heat is no joke and considering the minimal time it took them to make the service call I can't complain. They said they couldn't get someone out till the following day and I completely understood, I'm sure their phones are rigging off the wall!

They were prompt and reliable. Texas went from 80 to 105 over night and we have been over 100 for days now. These AC people are working hard and I appreciate their tireless service!

Jimmy and Jordan came out to service our AC unit and perform AC system maintenance as per our yearly service agreement. They did such a great job, even helping us with some plumbing advice (this is our first house so we'll take all the advice we can get). We ended up needing a new capacitor which was heavily discounted thanks to the yearly service agreement we purchased from Brown Service. Thanks so much you guys!

Brown Service Company technicians are always friendly and professional. They are knowledgeable and explain what they're doing and why, and make sure we understand as well. They're our go to AC company. Service: Install thermostat

Love these people! All the staff are friendly and very professional. Definitely customer oriented. Work quality is excellent. Services: A/C system maintenance, Heating system maintenance, Electrical inspections, A/C filter replacement

Technician was in time, polite and courteous. Everyone I've dealt with has been professional. Looking forward to a long relationship! Service: A/C system maintenance

Zach was the technician who did the ac maintenance, I will recommend him, he is polite, respectful and knowledgeable. This company will take care your AC like nobody else. Thank you. 100 %great service Service: A/C system maintenance

They are extremely accommodating and very personable on the phone. Called late on Monday and Zach was here by 9:00 Tuesday morning.
Zach quickly found our problem and very patiently explained what the problem was and how he had corrected it. As we are new to our home he told us how to set the thermostat efficiently and economically. We would definitely recommend Brown Service Company to all of our friends and family.

My Grandparents had been using Brown for a while, then when I bought the house from them, I continued to use Brown, and thus far I've been very happy with their service. Everyone is very polite, educational, and professional. It's been a great experience thus far. Service: A/C system repair

I worked there for two years. It was a Great company. Shane, Kevin and Sabra are very professional and honest. I hope only the best for you guys. Maybe our paths will cross again one day. o7

Very professional and arrived right on time! They were polite enough to call before they came.

We called for a routine maintenance on our HVAC two days before Thanksgiving and they had a technician out the next morning! The technician, Cassidy was very friendly and courtesy. He located a blocked drain pipe in our attic and had it fixed in less that 45 minutes! We will definitely use this company for our future maintenance/repair needs!!!

For a number of years, we have used Brown’s for electrical and a/c service. They are true professionals—knowledgeable, courteous, punctual, and conscientious. They take pride in their work and place a priority on customer satisfaction. We highly recommend them.

David arrived and installed two new ceiling fans and a new chandelier. He was timely, professional, friendly and knowledgeable. Communication with Brown Service Company from my first call until David arrived was excellent. Due to this experience, all my future electrical work will be scheduled with this company and i want David to be the electrician who comes to my home. I will highly consider Brown again for other types of work i may need. Donald R North Fort Worth

We have used Brown Service Company for seasonal maintenance of our heating and AC system. The experience has always been a pleasant one. The office staff is friendly and helpful in finding us an appointment (oftentimes the same day) for service. Most recently, Zach came out to service our heater. He was courteous, professional, on time, and completed the work quickly.

He was very respectful of our house and our pets and provided great service. It's such a relief to find a service company you can trust, and we definitely trust and will continue to rely on Brown Service for our heating and AC needs. Highly recommended.

We have a maintence contract with Brown Service and are glad we do. Service Tech Jimmy was out to inspect our furnace today - Jimmy was cordial and polite - very professional and knows how to communicate with his customers. Great Experience and let me mention honest - Jimmy said our furnace inspection passed and nothing was needed this time around.

I am confident that if something was needed, it would really be needed. Thank You Jimmy and Brown Service - I look forward to seeing you in the spring for our Air Conditioner inspection. I recommend the maintenance contracts from Brown Service - Honest Inspections - Ken

I have used this company for several years, even for my rental property. They are hands down the BEST in the DFW area. The customer service is top notch and the prices have always been comparable to other AC companies. Rochelle H.

they are very professional they let you know what they are doing and what needs done to keep the unit clean and that they had cleaned the unit and everything is fine.

This company have been ard for long time, but They shouldn't try to ripe ppl off Jimmy an older guy that comes out for service calls works on commissions so every time I call for service They send him out & he always tries to give me prices that are outrages. Saying he's been doing this for over 50 yrs Well if you're doing it for that long Than shouldn't try to ripe ppl off just to get more commissions out of it than help fix the problem My unit is only 4 ton tried to sell me 5 ton & charges me more fre-on that what I need Thought I could trust them for my home & business But never again will I call them to come out Will take my business elsewhere

Brown Service did an excellent job on a recent repair. They went above and beyond to get my system up and running optimally. Great customer service by all! Thanks Jimmie, Shane, Diego and Anthony!

Anthony was our service rep and he was so helpful. He explained everything clearly and answered all our questions, in addition to doing great work. We have signed up for a service plan to ensure our system is maintained and always working perfect. Thanks so much, Brown!

We bought our system from Brown Service Co about 3 years ago. Since then they have provided Spring and Fall tuneups and this has been done well. Cleaning the condenser coils plus other critical inspections has kept our system operating at peak efficiency. Very happy with the service and product fro Brown

Billed 283.81 for $20 part that took $15 mins to install. A/C had a bad pole contractor and wasn't getting power. With service call of $99.00 it cost me almost $400. I was originally relieved to know what was wrong was only a $20 part until I got the bill. Then they tried to get me to sign up for a maintenance plan and told me if I had it then the $20 part and install would of cost me $300. What a joke of a company.

They are honest and don't try to sell you what you don't need. I've been using them for years and I'm totally happy every time they come out. Fast and reliable.

Great company to do business with! Came out an hour after I called and fixed the problem the same day. Although a minor problem the price still seemed very reasonable. Jack answered any questions we had and never suggested us to replace more than what we needed. Definitely a company I can trust and wouldn't hesitate to call back if needed. Thank you!

This is the nicest most honest service company I have ever dealt with. If you need AC purchase or repair this is the place to go.

These guys are pretty great! I needed a condenser fan for my outside AC unit and these guys pulled through. Not only did they have the part I needed, Shane drew a diagram to show me where all the wires went. Then I had an unexpected wire harness connected to the bad motor and Shane gave me terrific help over the phone a couple of times! I'm very pleased with the service I received from them.

The price for the motor was about double from an online source ($166 vs 80), but the service was so good; I have no regrets. No fault to them, but careful when using GPS to get there.some of them are way off.