Business Details
22 Years
experience
Emergency
services
Open 24/7
always available
Trusted Home Services in San Antonio, Houston & DFW
Elmers Home Services has been serving homeowners in San Antonio, Houston, and the Dallas-Fort Worth Metroplex since 2004. As a family-owned and operated business, we pride ourselves on delivering fast, friendly, and professional service for HVAC, plumbing, electrical, and water treatment needs. With over 20,000 customers served and 6,000+ reviews, our commitment to excellence is reflected in our 4.7 Google rating. Our team undergoes weekly training to ensure technical expertise and superior customer service. We guarantee on-time arrivals, upfront pricing, and same-day solutions, backed by a 100% satisfaction guarantee. Our dedication extends beyond servicewe support local communities and cancer awareness initiatives, honoring the legacy of our founders mother. From emergency repairs to system installations, we treat every customer like family.
Services
AC Repair
Heating Installation
Plumbing Services
Electrical Upgrades
Water Softeners
Air Quality Testing
Sewer Cleaning
Tankless Water Heaters
Whole-Home Generators
Camera Line Inspection
Served areas
- New Braunfels, Comal County, San Antonio TX, Bexar County, Beorne TX
Details
- Year established: 2004
Highlights and features
- We guarantee on-time service and upfront pricing for all HVAC and plumbing jobs.
- Our technicians undergo weekly training to maintain industry-leading expertise.
- Family-owned business with 20+ years of local service and 6,000+ customer reviews.
- 24/7 emergency availability for urgent plumbing, heating, and cooling needs.
- Commitment to community through cancer awareness initiatives and local support.
Associations and certifications
- BBB
What people say
Professional technicians
Fast emergency response
Transparent pricing
Knowledgeable staff
Same-day solutions
Services
AC Repair
Our certified technicians provide fast, reliable air conditioning repairs for all system brands. We diagnose issues promptly and use high-quality parts to restore cooling efficiency. Customers benefit from same-day service and a satisfaction guarantee.
Plumbing Services
From emergency leak repairs to water heater installations, our licensed plumbers handle all residential plumbing needs. We offer camera line inspections and slab leak detection to address hidden issues before they escalate.
Water Treatment
Improve water quality with custom solutions including reverse osmosis systems, water softeners, and iron breakers. Our specialists conduct free in-home water tests to identify contaminants and recommend appropriate filtration systems.
Electrical Services
We provide comprehensive electrical services including panel upgrades, safety inspections, and surge protection. Our licensed electricians ensure systems meet code requirements while enhancing home safety and energy efficiency.
Indoor Air Quality
Our IAQ specialists test for pollutants and install purification systems to reduce allergens and improve respiratory health. Services include duct sealing, air scrubbers, and humidity control systems for cleaner, healthier indoor environments.
Questions
What areas do you service?
We serve San Antonio, Houston, and the Dallas-Fort Worth Metroplex with same-day service available across all service areas.
Do you offer emergency services?
Yes, we provide 24/7 emergency HVAC, plumbing, and electrical services for urgent home comfort and safety needs.
Are financing options available?
Yes, we offer flexible payment plans for HVAC, plumbing, and electrical upgrades to accommodate different budgets.
What HVAC services do you provide?
We offer complete HVAC solutions including AC repair, heating installation, system maintenance, and indoor air quality improvements.
How can I improve water quality?
Our specialists recommend customized solutions like water softeners, reverse osmosis systems, and iron breakers after free in-home water testing.
What sets you apart from competitors?
We guarantee on-time service, upfront pricing, and weekly technician training while maintaining a 100% satisfaction guarantee.
Reviews (29)
John C.
Jun 30, 2022
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We purchased a service contract last December for two maintenance visits and set up the appointment. Ian came out, clean cut, very courteous, left everything as it was when he arrived. Kept us informed on all his testing of our A/C unit. Highly recommended Ian and Elmer's
Charles N.
Jun 30, 2022
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Henry Diaz was sent out to do the summer maintenance on the Elmer's A/C unit. He was efficient and went straight to work. He cleaned the unit and cleaned out the lines thoroughly and checked all the electrical wiring and connector. He rinsed off the screens outside and installed a power surge protector with my permission. Everything is working well, and Henry Diaz did an excellent job. He should be commended. He also spoke very well of his company and appears very satisfied and proud to be working for On-Time Elmer'. Blessings to him and everyone at Elmer's!
Paul C.
Jun 29, 2022
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We needed our a/c serviced quickly to sell our home, and Elmer's came through for us! Thank you!
Gena L.
Jun 02, 2022
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We are very pleased with the services they have provided us with. They previously had installed a new system for us and recently responded immediately to concerns we had about it. The technicians have always been exceptionally helpful and respectful. We highly recommend them.
Ron D.
May 23, 2022
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Tech Matthew did a great job double checking and assuring me the suction and refrigerant lines were ok and not leaking since the A/C condensor unit was moved by the duct cleaning unit to allow more space to open the cover of the electrical disconnect box. He also did a thorough explanation of the dehumidifying function of the SenSi thermostat. Thank for the great customer service!
Rene Rendon
May 22, 2022
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I am sorry that I'm having to revise my previous review but I believe these reviews must honest. I was pleased at first and thought our AC issue had been resolved but unfortunately we continued to have the same problem. Long story short after 4 technicians and 4 different assessments no one could give us an accurate answer to our AC issue. The last technician told us that we needed to replace our entire system at a cost of $16,000. Got Jon Wayne Services to come out and give us a second opinion.
They assessed the issue immediately and accurately. The repairs were made and our AC is running perfectly. Do not believe what Elmer is selling in his commercial. They are not about repairing but selling new AC systems starting at $16,000.
They assessed the issue immediately and accurately. The repairs were made and our AC is running perfectly. Do not believe what Elmer is selling in his commercial. They are not about repairing but selling new AC systems starting at $16,000.
Karen A.
May 20, 2022
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Isaac was courteous, professional and friendly. We really appreciated his knowledge and efficiency, and are confident that we made the right choice for a company to take care of our current and future HVAC needs.
Bill R.
May 19, 2022
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PM service by Daniel today. He could not have been nicer or more informative. I've used Elmer's before and I'm sold.solid service & value!
Stephanie M.
May 16, 2022
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Mr Daniel Tovar came out at 12:00 when my home was 85 degrees May 2022. Hottest May in SA Mr Tovar was respectful and professional got to the point of what was needed to get our home cool again and set up an appointment to discuss the other issues that needed to be addressed.
Amie L.
May 16, 2022
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I have been trying to get a quote for over a week now with no success. I had Elmer's out to inspect our ac, ducts and attic area. They came highly recommended by a family member and I was ready to give them my business. They came out and after going over what they found with my husband and I, my husband stated he had to jump on a call for work. The gentlemen said he'd want to set up another time to come back and discuss the options with both of us.
My husband stated to simply give me the information and I would relay the details to him. For some reason the gentlemen insisted he come back and we set up ANOTHER time to come back. I simply did this to appease him. It is very hard to schedule something that works for both of us. And I have just as much pull in making the decisions regarding financial decisions for the home. I have called 5 times telling them to simply send me a quote for the middle of the line option, each time they state they will send me a quote. No quote yet and will definitely not be doing any business with them. Very disappointed that they are holding a quote hostage simply for the opportunity to upsell me.
My husband stated to simply give me the information and I would relay the details to him. For some reason the gentlemen insisted he come back and we set up ANOTHER time to come back. I simply did this to appease him. It is very hard to schedule something that works for both of us. And I have just as much pull in making the decisions regarding financial decisions for the home. I have called 5 times telling them to simply send me a quote for the middle of the line option, each time they state they will send me a quote. No quote yet and will definitely not be doing any business with them. Very disappointed that they are holding a quote hostage simply for the opportunity to upsell me.
Mark C.
May 12, 2022
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Daniel O did a great job. Timely and responsive. Able to address all concerns and issues for a reasonable price.
T. T.
Apr 20, 2022
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Received service from Elmer's Home Service, the technician assigned name was Max. He was extremely knowledgeable of what caused my shower, tub and toilet overflow/plumbing issues, and did a great job of explaining required repair actions. Very satisfied with service received and feel confident my issues are all resolved. Max was professional and did a great job!
Joseph Z.
Apr 13, 2022
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We have been apart of the Elmers Home Services family for 3-4 years since installing the new AC unit! I have never had a AC unit drop the house temp below 69 degrees, but this new unit is awesome! The home services are great. They even have discounts for people who buy their AC filters from them. I highly recommend the Elmers team!
Rebecca L.
Apr 13, 2022
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I wish I had read these reviews before I believe the hype on the radio ads. Elmer's does not care about customer service and way overpriced. Had an appointment on Saturday to have a mini split installed. The guy did not show up on time, and then said he can just do an estimate and install wouldn't be till Tuesday. Tuesday, half the crew shows up (the helper) who had to wait a couple hours for his leader to arrive.
They spent all afternoon installing 8 short pieces of 2x4 and left by 4pm saying they would be back at 9am the next morning to install. It's almost noon on Wednesday and 3 calls to the office asking for a manager to call have yet to be returned by anyone. They clearly have enough other customers to fleece that they really don't care about servicing customers. Their maintenance plan is a joke. I don't like this gave me any priority service. It just feels like a bait and switch tactic.
They spent all afternoon installing 8 short pieces of 2x4 and left by 4pm saying they would be back at 9am the next morning to install. It's almost noon on Wednesday and 3 calls to the office asking for a manager to call have yet to be returned by anyone. They clearly have enough other customers to fleece that they really don't care about servicing customers. Their maintenance plan is a joke. I don't like this gave me any priority service. It just feels like a bait and switch tactic.
Helen F.
Apr 12, 2022
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I have had my air conditioner, furnace and water heater replaced by this company over the past 8 years. I have found their technicians knowledgeable and courteous. Always making sure that whenever they work on furnace maintenance which is in my 2nd floor, they leave my home clean. As technology has progressed they are more ad more capable of showing the customer pictures and explaining what is highly suggested for equipment to stay in good condition.
James S.
Apr 11, 2022
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Logan did a fantastic job he arrived on time kept the house clean and was done very quickly. Was very informative about the work done and what needed done hope to have him in the future
Amanda Roe
Apr 01, 2022
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He was great! He got here on time, was very nice and professional. He's returning later in the week to give me ALL possible ways to repair or to install a new outside unit. I like how he showed me everything and explained and showed me all of the issues, not Just tell me that I needed a new unit. I feel like this company is honest and really tries to help you and give you options. Not just take your money.
Brian Petree
Mar 11, 2022
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Charlie was awesome! He was thorough, considerate of my budget, and above all he has integrity. I needed some substantial repairs, and he worked with me to fit it in my budget, and gave me a lot of options. He had my AC working perfectly in a very short time. The other two AC companies that I had look at it were more interested in selling me solutions to problems that didn't exist, and their pricing was ridiculous. Elmer's will be the only company that I will use and recommend moving forward.
Joseph Cross
Feb 28, 2022
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Mario did a great job of explaining everything that needed to be done. He provided great service any time we had questions. Fast turn around time (next day service and they even came on Sunday!). The techs were professional, friendly and informative about our new system. Great price. Would definitely recommend. Services: Thermostat repair, A/C system repair, Heating system repair
Kristina Segura
Feb 19, 2022
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Very pleased with the work service Elmer's provided us! Each technician came by with courtesy, politeness, patients and answered any and all questions. Starting with initial tech Mason, then Senior tech Jason and installers Matt & Manny, lastly the duct cleaning crew Ralph and I didn't get the last fellows name (slipped my mind). All the technicians did a superior job in a timely and efficient manner.
Final walk through provided us with the functionality of the new unit and inspection of finished work. Our house is now heating and cooling evenly and air feels crisp and clean. Thank you, Elmer's, for providing us with top quality service.
Final walk through provided us with the functionality of the new unit and inspection of finished work. Our house is now heating and cooling evenly and air feels crisp and clean. Thank you, Elmer's, for providing us with top quality service.
Sandy Mejias
Feb 16, 2022
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Installers Hector and Julian did a wonderful job! Very respectful on time and know what they're doing. Definitely recommend Elmers! Services: HVAC duct & vent cleaning, Install AC, Heating system installation
Victoria Flores
Feb 09, 2022
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Lawrence and Joe were very thorough in the maintenance of our AC system. They not only pointed out all that could possibly be hazardous, but they also pointed out everything that needed to be updated and cleaned up. Since my husband was not here while they performed the maintenance, they will be scheduling a time to return and meet with my husband to explain the details and cost of what it will entail to bring our AC system up to par. They were both very professional and pleasant.
Coahuila Sabinas
Feb 06, 2022
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Jerry Casias was outstanding, intelligent, and very professional. He was very trustworthy and knows his job well. I would highly recommend Elmer's Service. With an employee like Jerry, he makes you believe in their company and explains every detail without leaving you wondering. Great guy. He really helps you understand clearly and clarifies any questions. I had not seen such great service by an employee in years.
Jim B.
Jan 20, 2022
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The service tech came out to check our no heat problem and started bad mouthing the brand of A.C unit (RUDD).Said the unit was low on freon as to why heat pump would not work, not worth fixing. Quoted a new at 5000 maybe a little more. Got back home from work wife said it was 6500. They installed unit next day and when I looked it up on line it could be ordered and delivered for 2493.00 out of Houston where they are made. It was the companies lowest model unit. These people are a ripoff!
Kari M.
Dec 24, 2021
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Our heating was acting up in our rental and we reached out to various companies to get assessments before having someone come out. Elmers could get to us quickest so we went with them and have zero regrets. Our tech Nick explained what exactly went wrong and what the repair was. Hopefully we never have to use their services again, but we will deff try to use them again if needed in the future.
Jc Nunez
Superb service! Lorenzo came and completed all the work on the same day that I called. My A/C unit was giving me some trouble on a very hot day. He was eager and confident in the work I had explained that I needed.Needless to say, my A/C was up and running in tip top shape after he came out. I cannot thank him enough for being reliable,honest and having a quick turnaround fix. He didn't even charge me an arm and leg. He was very fair on his fees. After all that, he also called me to follow up with the unit the next day!!! I'm very impressed. Thank you again Lorenzo!
Lance Sonka
Ralph game me side by side instructions on what was wrong and How To Fix not replace my ac unit. Thank you Ralph.
Ralph also gave great options on how to address airflow issues. Thank you On time Elmer !!!
Ralph also gave great options on how to address airflow issues. Thank you On time Elmer !!!
Linda Morales
We had a great experience with our tech Adrian. He was extremely friendly, knowledgeable and thorough. Adrian thank you for answering all of our questions. We look forward to doing business with your company. Your an amazing technician please come back anytime
Becky Smith
Extremely professional team, on time and knowledgeable. Our plumber Max was amazing! This team is on our go to list