Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for HVAC & Plumbing Solutions in Murfreesboro
Roscoe Brown has been a trusted name in heating, cooling, and plumbing services for Middle Tennessee since 1940. Founded by Roscoe Brown, the company has maintained a legacy of integrity, honesty, and exceptional service across three generations. Our team prioritizes accurate assessments and reliable repairs for residential and commercial HVAC and plumbing systems, rooted in a deep commitment to the local community. Employees live in the neighborhoods they serve, fostering strong relationships with neighbors and businesses. With over 80 years of experience, the company continues to uphold its founder's values while adapting to modern technological advancements. Transparent pricing, 24/7 emergency support, and a focus on customer satisfaction remain central to operations. The business is currently led by Norman Brown, Roscoe's grandson, ensuring continuity of family-driven values. Community involvement and employee development programs like SPARK Academy reflect a dedication to long-term growth and service excellence. Regular maintenance plans and innovative solutions like ductless mini-split systems demonstrate adaptability to evolving customer needs. Customer testimonials consistently highlight professionalism, prompt response times, and technical expertise as hallmarks of the Roscoe Brown experience.
Services
HVAC Repair
Plumbing Services
Drain Cleaning
Water Heater Installation
Gas Line Repair
Backflow Testing
Sump Pump Services
Indoor Air Quality
Commercial Plumbing
Maintenance Plans
Details
- Year established: 1940
Highlights and features
- We offer 80+ years of combined experience in HVAC and plumbing services
- Our team provides 24/7 emergency service with rapid response times
- We guarantee transparent pricing with no hidden fees
- Our technicians hold industry certifications in HVAC and plumbing
- We maintain a 100% satisfaction guarantee on all services
What people say
Great service
Highly recommend
Professional and courteous
Prompt response times
Thorough explanations
Services
HVAC Repair
Our HVAC repair services address furnace, boiler, and heat pump issues with prompt diagnostics and lasting solutions. Technicians identify system inefficiencies and implement repairs using manufacturer-approved parts. Customers benefit from reduced energy costs and extended equipment lifespan through our expert maintenance and repair work.
Plumbing Services
We handle residential and commercial plumbing needs including leak detection, pipe repair, and water heater installation. Our trenchless technology minimizes property disruption during repairs. Customers receive comprehensive solutions for gas lines, backflow prevention, and water filtration systems.
Drain Cleaning
Professional drain cleaning services utilize camera inspections and hydro-jetting to resolve clogs and prevent future blockages. We service sewer lines, storm drains, and commercial kitchen drainage systems. Customers receive detailed video diagnostics and preventive maintenance recommendations.
Water Heater Installation
We install and service traditional tank and tankless water heating systems with energy-efficient models. Our technicians provide proper sizing calculations and venting solutions. Customers benefit from same-day installations and extended warranty options on new equipment.
Maintenance Plans
Our maintenance plans include seasonal HVAC tune-ups and plumbing inspections to prevent breakdowns. Plans feature priority scheduling, discounted repairs, and system performance guarantees. Customers enjoy improved efficiency and extended equipment lifespan through regular professional maintenance.
People
Norman Brown
Owner
Third-generation leader of Roscoe Brown, Norman continues his grandfather's legacy through innovative service solutions and community-focused business practices.
Rachel Williams
HVAC Technician
Certified HVAC specialist known for thorough system evaluations and exceptional customer service, consistently receiving top client satisfaction ratings.
Questions
What HVAC services do you offer?
We provide complete HVAC services including repair, installation, maintenance, ductless mini-split systems, and indoor air quality solutions for residential and commercial properties.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services with rapid response times for urgent issues like leaks, clogs, and water heater failures.
Are financing options available?
Yes, we offer financing options for HVAC and plumbing projects to help customers manage larger home comfort investments.
What areas do you service?
We serve Murfreesboro, Nashville, McMinnville, Tullahoma, and surrounding areas in Middle Tennessee.
Do you provide commercial HVAC services?
Yes, we offer comprehensive commercial HVAC services including system design, installation, maintenance, and emergency repairs for businesses.
What makes your technicians qualified?
Our technicians undergo extensive training through SPARK Academy and hold industry certifications in HVAC and plumbing specialties.
Reviews (16)
Cynthia Hansen
Jun 16, 2022
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Very pleased with this experience with Rosco Brown. All the technician were professional arrived on time and worked to get my system installed. They had to do some work to make the spa e big enough to accommodate the unit. They even got caught in the rain. Cody and Zach were courteous and keep me up to date on what was being done. The salesman, Tony was very helpful finding a unit for me and followed up to make sure we were taken care of.
Candace Moonshower
Jun 13, 2022
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Josh Guthrie is professional and efficient. He came to our home and gave us a second opinion on an issue we are having. We are moving forward with his suggestions. I feel confident that what he is telling us is accurate. Thanks, JoshG. Edited to add: We were told our AC could be repaired on Wednesday. Then Ashley called and asked if they could send a tech out last night (Monday). Thank you, Ashley!
Of course, I said YES! Seth Williams came out and fixed our issue--he was fast, efficient, and friendly. Our AC is now blowing cold air. We were all chatting, and he discovered my husband is a veteran and told us to call today about the Veteran discount. Today, Lacey called and discussed the discount with my husband, and re-ran our bill and payment to incorporate the discount. Thanks to EVERYONE we worked with at Roscoe Brown. A major thumbs-up!
Of course, I said YES! Seth Williams came out and fixed our issue--he was fast, efficient, and friendly. Our AC is now blowing cold air. We were all chatting, and he discovered my husband is a veteran and told us to call today about the Veteran discount. Today, Lacey called and discussed the discount with my husband, and re-ran our bill and payment to incorporate the discount. Thanks to EVERYONE we worked with at Roscoe Brown. A major thumbs-up!
David
Jun 02, 2022
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Have dealt with other companies that claim to offer the same service as Roscoe Brown, but they cannot hold a stick to this company. Sales person on time and professional able to answer all questions truthfully and to the point. Installers courteous and pleasant to talk to and every step of installation explained. Couple of days later had a little hiccup with the system and this was taken care of immediately, no fault of installers problem with thermostat. Please contact Roscoe Brown for your next service needs you will not go wrong.
Joanna O.
Apr 28, 2022
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Our AC unit has had issues for years, so we have used several different HVAC companies. Working with Roscoe Brown was our favorite experience so far. We found out our unit was running on emergency heat and we knew it was time to replace it. Seth came out for same day service to look at it initially. We were able to schedule a meeting the next day to discuss replacing our unit and because we had children they moved around schedules so we could have it installed immediately!
Within three days we had our unit replaced. Nathan came and installed our new unit. He was friendly, professional, helpful and efficient. Everyone we interacted with was great. We would highly recommend this company.
Within three days we had our unit replaced. Nathan came and installed our new unit. He was friendly, professional, helpful and efficient. Everyone we interacted with was great. We would highly recommend this company.
William T. Powell
Apr 25, 2022
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I've been using Roscoe Brown as my service company for nearly 10 years. Whatever your needs are, they are able to assist you! We just had Seath Williams as our tech. And I cannot say enough great things about his work ethics, professionalism, and knowledge he was to diagnose my problem and quickly assess the issue and got the unit working good as new! I highly recommend Roscoe Brown for any service you need in your home.
James Evans
Apr 23, 2022
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We've had good service from Roscoe Brown for many years, since the time Air Care was purchased by them. There have been many different techs over the years, most really good, a couple just good. Today the tech was exceptional. Nathan D. was particularly thorough. Call Roscoe Brown, see if they will send you Nathan D. You'll not be disappointed.
Jennifer
Mar 21, 2022
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Our master toilet in our new house began leaking from the base and the next day our guest bath began leaking too! We called Roscoe Brown and they were able to get someone out the same day. Our tech, Patrick, was very helpful. He was thorough in his inspection and so patient when answering our questions. Ultimately it was decided that we needed to contact a septic company to remove a clog near the septic tank. Patrick reset one of our toilet seals so we have at least one toilet that won't leak while we wait for our septic appointment. We look forward to having Roscoe Brown techs back soon to install new toilets!
Nick Goncalves
Mar 10, 2022
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Patrick installed our new toilets yesterday & we're very happy with them. He took the time to patiently answer all of our questions, removed a small clog in our bath drain, and even added some septic treatment to our drains before he left. We were really impressed with his customer service! Highly recommend Patrick & Roscoe Brown Plumbing. We'll definitely be using their services again.
Corey M.
Jan 26, 2022
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We had issues with our heating during a cold Saturday and called Roscoe Brown for assistance. Nathan D. came that afternoon and fixed our problem promptly and efficiently. Nathan D. was thorough, professional, and walked us through each step of the process. Nathan D. spent time educating us on each part of the process and what he was looking for to evaluate our problem. He helped us better understand how to properly maintain our units, how to troubleshoot issues at home, and what issues to watch out for.
He was extremely professional throughout entire process and made us feel comfortable during the entire visit. I would highly recommend using their services in the future. Nathan D. was a tremendous representative for their business and we look forward to working with him in the future with any other issues we have.
He was extremely professional throughout entire process and made us feel comfortable during the entire visit. I would highly recommend using their services in the future. Nathan D. was a tremendous representative for their business and we look forward to working with him in the future with any other issues we have.
Danny Worley
Aug 22, 2021
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We made a mistake and called another company. In our defense, we are new to the area. After a week we called Roscoe Brown. Joseph Henry came out and looked over everything and had parts ordered and installed in less than 48 hours. He even apologized for the other company. We are now buying the service plan and I hope they always send Mr. Henry! Great job! It was very nice seeing this van in front of our house!
Kathy C.
May 16, 2021
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Updated review. business responded to first review and set appointment to come out to do the work. The man was polite and professional. Happy with my new vent. Thank you!
James Nelson
Jul 15, 2020
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Can't say enough good things about Gifford, very professional and upfront with no up sale. He showed up quickly when our AC went out on a 90 degree+ day. Promptly had it diagnosed and repaired all in under 2hrs even with a trip back in to town to get parts he didn't stock on the truck! Will always be my first call for HVAC issues.
Joe Turner
Apr 13, 2020
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Gifford does great work and his advice on how to maintain our units is always valuable. I trust his opinion completely and know that what he says is offered with complete transparency in consideration of my situation.
Curran Scarlata
Gifford is very responsive and takes the time with his customers. He explains the options to the customers so they know exactly where to spend their money. He explains how their systems can work at the optimum and most efficient matter. He provides a great service at a good price. Give him a call for your HVAC needs.
Howard Weant
Gifford does an excellent job of diagnosing heating and air issues - then making the correct repair. He is a true professional and charges a reasonable rate. I would highly recommend Gifford to anyone in Rutherford and Williamson counties where he operates.
Melissa Sullivan
Gifford's offers great customer service. They are very professional and reliable. They do a great job and offer a reasonable rate for service. I would highly recommend this company!