Business Details
7 Years
experience
Emergency
services
Open 24/7
always available
At Grande Air, We Care
Grande Air Solutions was founded in 2011 by Isael Garcia with a commitment to delivering reliable, affordable HVAC services across Austin and surrounding areas. As a locally owned and operated company, we pride ourselves on our team of Pro Certified Technicians who bring years of experience and expertise to every project. Our focus on transparent pricing, prompt scheduling, and 5-star rated service has earned us the trust of over 50,000 customers. We service all major HVAC brands and offer comprehensive solutions including emergency repairs, system installations, and maintenance plans. Our dedication to exceeding customer expectations is reflected in our 4.9 Google rating based on 305 reviews. We prioritize customer satisfaction through honest communication, ethical practices, and a commitment to resolving issues efficiently. Our team undergoes continuous training to stay current with industry advancements, ensuring we deliver cutting-edge solutions tailored to Central Texas climate challenges.
Services
AC Repair
Heating Repair
Duct Cleaning
Air Quality Solutions
Emergency HVAC
System Installation
Maintenance Plans
Attic Insulation
Heat Pump Repair
UV Air Sanitizer
Served areas
- Austin, TX, Cedar Park, TX, Leander TX, Pflugerville, TX, Round Rock, TX, Georgetown TX, Hutto, TX, Buda, TX, Kyle, TX, Manor, TX, Taylor, TX
Details
- Year established: 2019
- Employees: 15
- Licensed
- Insured
Highlights and features
- Locally owned with deep understanding of Central Texas HVAC challenges
- Pro Certified Technicians with extensive industry experience
- Transparent pricing with no hidden fees
- 24/7 emergency services for urgent HVAC needs
- 5-star rated service based on 305+ verified reviews
Payment methods
- Debit cards
- Credit cards
- Financing available
What people say
Professional technicians
24/7 emergency service
Transparent pricing
Quick response times
Thorough explanations
Services
AC Repair
Our AC repair service addresses all cooling system issues, from refrigerant leaks to thermostat malfunctions. Technicians diagnose problems quickly using advanced tools and stock common parts for same-day fixes. We specialize in emergency repairs during extreme Texas heat, ensuring homes return to comfortable temperatures efficiently. Our team services all major AC brands and provides detailed explanations of required repairs before work begins.
Heating Repair
We offer comprehensive heating repair solutions for furnaces, heat pumps, and heating systems. Our certified technicians perform safety inspections, identify efficiency issues, and implement durable fixes. Emergency heating repairs are available 24/7 during winter months. We focus on extending system lifespan through proper maintenance while ensuring optimal performance during cold weather, with transparent pricing for all repair options.
Duct Cleaning
Professional duct cleaning improves indoor air quality by removing accumulated dust, allergens, and contaminants. Our process includes thorough cleaning of supply and return ducts, air handler components, and registers. We use HEPA-filtered equipment to capture 99.97% of particles as small as 0.3 microns. The service helps reduce allergy symptoms, improves HVAC efficiency, and eliminates musty odors caused by mold or bacteria buildup in ventilation systems.
Air Quality
Our indoor air quality solutions include UV air sanitizers, air scrubbers, and whole-home purification systems. We assess home air quality through professional testing and recommend customized solutions like humidity control, ventilation upgrades, or advanced filtration. These systems reduce airborne pollutants, control moisture levels, and create healthier living environments, particularly beneficial for households with allergy sufferers or respiratory conditions.
Emergency HVAC
Available 24 hours a day, 365 days a year, our emergency HVAC service responds to urgent heating and cooling failures. Fully equipped service vehicles enable on-site repairs for most issues. We prioritize rapid response times during extreme weather conditions, with technicians typically arriving within 2 hours of emergency calls. The service includes immediate diagnostics, transparent cost estimates, and efficient repairs to restore comfort as quickly as possible.
People
Isael Garcia
Owner
Founder of Grande Air Solutions since 2011, Isael leads with hands-on expertise in HVAC systems. He maintains direct involvement in customer service and technical operations, ensuring service quality aligns with company standards. His leadership focuses on community engagement and technical excellence.
Jaime Ortega
Lead Technician
Certified HVAC technician with 8+ years experience, Jaime specializes in complex system diagnostics and repairs. Known for exceptional customer communication, he explains technical details clearly while maintaining high service standards. Regularly receives customer commendations for thoroughness and professionalism.
Petra Lugo
Service Coordinator
Manages scheduling and customer communications, Petra ensures efficient service coordination. She maintains a 98% on-time arrival rate through meticulous planning and rapid response to service emergencies. Recognized for exceptional organizational skills and customer care.
Alberto Ramirez
Senior Technician
HVAC expert with specialization in system installations and energy efficiency optimization. Alberto trains new technicians on best practices and maintains technical certifications in latest HVAC technologies. Known for precision workmanship and attention to detail in complex projects.
Josephine Garcia
Customer Relations
Handles post-service follow-ups and satisfaction surveys, Josephine ensures quality control through customer feedback analysis. Implements service improvements based on client input and maintains the company's 97% satisfaction rate through proactive issue resolution.
Questions
How quickly can you respond to AC repair calls in Austin?
We offer same-day service whenever possible. For emergencies, we have 24/7 on-call technicians ready to assist.
What areas around Austin do you service?
In addition to the whole of Austin, we regularly serve Round Rock, Pflugerville, Cedar Park, Georgetown, Leander, and other surrounding areas.
Are you licensed and insured?
Yes. We are fully licensed and insured HVAC contractors in Texas.
What if I have an HVAC emergency?
Call our emergency service line at (512) 677-4424. Our 24/7 team responds promptly to urgent HVAC issues.
Do you offer financing options?
Yes. We provide financing options for qualifying repairs and system replacements.
What HVAC maintenance plans do you offer?
Our Grande VIP Club Membership includes priority service, discounted repairs, and annual system tune-ups for optimal performance.
Videos
Reviews (30)
Geoff Walker
Nov 27, 2025
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Great installation and service from Grande Air. Isael (Izzy), Victor, and many others are always helpful. Somehow they always have a smile on their face, even after working for hours in a hot attic. The office staff are great too - easy to reach whether I have an emergency or need regular service. Thank you for helping keep my HVAC system in optimal condition!
NKoyo Thomas
Jul 22, 2023
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- Friendly staff. - It's fun to invest with her. - Professional trader - Great skills - gives her clients the best results they deserve -
Jeremy Alaron
Jun 17, 2023
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By far the best AC repair in Austin! Great service and price! From technicians to customer service everything was smooth and professional. Call Grande Air Solutions for any AC repair in Austin TX they are a fantastic Heating and Air company
Dina Porter
Jun 16, 2023
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As always, Grande Air did a phenomenal job answering all of our questions, providing information, & taking care of our home! Jaime & Carlo were professional, courteous, & did a great job taking care of our needs! Services: A/C system maintenance, A/C system repair
Juan Moran-Lopez
Jun 08, 2023
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Today was my first time working with Grande Air, and I was thoroughly impressed. Isael came out and explained everything he was doing, gave me some tips, and provided estimates of when some of the moving parts may need replacement. He was a great technician and I'd definitely hire the company again.
Richard Gonzales
May 31, 2023
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I've used Grande Air for quite a few years and always am amazed at the speed of their response time. They've always been out in an hour or less. They do have the customers satisfaction and best interest in mind. They are very professional and explain all scenarios involved in my problems. Services: HVAC system repair, A/C system maintenance, Cleaning, Installation
Lynn Henkel
May 28, 2023
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In addition to being knowledgeable, efficient and professional, these are some of the nicest people ever! For installation, repair or routine maintenance, I highly recommend Grande. Services: A/C system maintenance, Installation
Iris Alejo
May 03, 2023
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They ar awesome always their when I need them. A they very reliable company and the workers are very polite n professional. Service: A/C system maintenance
Veronica Bonilla
Nov 19, 2022
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Jaime had the thorough knowledge to explain step by step the issue so we can understand what the problem was. His professionalism and great customer service made us not think twice that we were in good hands. After several quotes and run around with other companies, we are now customers of Grande. Grande has our business and look forward to the next maintenance. Thank you Jaime and Grande!
Jeannie Winters
Oct 09, 2022
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My husband was very impressed with the service we were given and said the Tech was very knowledgeable and came straight to us first thing in the morning when we called after business hours the night before. Our AC was not blowing cold air and he fixed it easily and told us that our system was still under warranty so all we had to pay for was labor. Now were cool and happy in Texas hot October nights lol
Brenda Lynn Garcia
Sep 14, 2022
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Ive been so busy to write them a review, finally I got some time in my hands. Wow where do I start, first off great customer service I love everyones attitude. They are very respectful. This company is really there to help you. Im so glad I picked Grande Air Solutions I have no regrets! thank you for all the help ya'll have done for me and my family! I recommend Grande Air Solutions for everyone.
Marco Lagrosa
Aug 06, 2022
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We had our A/C just stopped working one night. I called them after hours and they were the only one who returned my call. I talked to a lady and she gave me a schedule for the morning at 10am. 10 mins before 10am I got a called from their technician Jaime that he is on his way. After 20-30 mins he was able to fix the issue. I highly recommend this company. Thanks for your prompt and good service.
Jennifer Salazar
Apr 09, 2022
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We are so Glad one of our friends Recommended them! Fast and very good customer service, Jaime was the one that helped us today fixing our problem and gave us advice in how to take care of our A/C unit. I can definitely see why they recommend them. Service: A/C system repair
Josh Ristow
Mar 30, 2022
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They were able to get me in same day, the tech diagnosed quickly and made the fix. He was nice and professional and did his work while I was working as well from home. Service: A/C system repair
Thomas Larsen
Feb 13, 2022
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Super fast on a Sunday! They were professional, honest and friendly, and explained everything about my unit. They will get future business from me! Service: Ductless heating & A/C services
Heather A.
Jan 08, 2022
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Carlos was amazing! He even offered us to use a portable AC that he had until he could return to our house to fix the problem. He was prompt and was here within 2 hours of us calling to report that we had a problem. Service: Repair HVAC
The Pumpkin Queens
Nov 30, 2021
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I can not recommend this company enough! We'd been without AC for 3 weeks and were using another company that made several mistakes making our AC situation worse. We called Grande Air Solutions on a Saturday when the original company we used wouldn't come out to help us. Jaime came out and was so kind and thorough - he knew exactly what was wrong right away. He saw the mistakes the other company made and was able to get our AC up and running within a couple of hours.
It was a major fix and with it being a Saturday night, we weren't sure if he'd want to stay to complete a big project, but he did and he was so nice about it! He even stayed 20 minutes after completing the repairs to make sure the AC was working properly and the temperature was going down. Wonderful customer service. Thank you so much, Jaime!
It was a major fix and with it being a Saturday night, we weren't sure if he'd want to stay to complete a big project, but he did and he was so nice about it! He even stayed 20 minutes after completing the repairs to make sure the AC was working properly and the temperature was going down. Wonderful customer service. Thank you so much, Jaime!
Gregg Townsend
Nov 19, 2021
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Work, friendly and customer focused. Received thank you notes from everyone I worked with and Izzy even called me from Home Depot (since he was there) to see if I still needed air filters! Highly Recommend! Service: Install AC
Matthew G.
Sep 05, 2021
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If you are in the market for a new HVAC system, I highly recommend considering Grande air. The owner (Izzy) is one of the most honest people I've met and is very concerned about quality control. I replaced my entire HVAC system with them and he came out multiple times to inspect the system after it was installed. I also had something the AC breakdown at a different house I own over a holiday weekend and he called me personally to walk me through some troubleshooting without expecting payment. Very high quality work for a reasonable price. This company goes above and beyond for their customers.
Corey F.
Jun 26, 2021
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Had my AC go out late on a Friday.great timing right? The temp started to soar in the house and I called Grande Air after 5:00 PM. They were able to dispatch a tech to my house in under an hour. Thankfully it was a pretty easy fix but they got me signed up for a biannual maintenance plan to prevent issues down the road. Couldn't be happier!
Mary Lutz
Jun 26, 2021
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Ivan arrived on time, was friendly and followed good COVID protocols. He was very knowledgeable concerning our HVAC equipment and made suggestions to allow for peak performance. I felt the price for the service was fair. And I signed up for annual service plan, so I feel confident Grande Air will help us stay cool in summer and warm in winter.
Dominique Leal
Jan 24, 2021
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The Grande Air Solutions Team was great and professional! They were able to get a Technician out ASAP to do an inspection on a client's home. Would definitely recommend them to anyone needing HVAC Services.
Darlene S.
Jan 19, 2021
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We love Grande Air, they have more than fair prices and they have solved several problems for us. They are ALWAYS accommodating and prompt. Bob and Darlene Stevens
Tim Olow
Feb 29, 2020
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I called Grande Air Solutions in a pinch, my pop up AC unit started leaking all over my floor in my office. I wanted to get a mini-split installed to replace it so I started calling around to local AC installers/repair places, the vast majority of them wanted to charge me 5k-8k on the install! When I called Grande up, they had Alex out within the hour to quote me a very responsible price, much much lower then anyone else but inline with what I was expecting.
The very next day the installers showed up and start the work. Let me say, I expect a LOT out of installers who are inside my house and they did not disappoint. Everything that could get dirty was covered, floor protected and wearing PPE (covid era). They did a great job explaining things along the way for me, they put in a long day and didn't leave here until the job was 100%, I couldn't have been happier with the service and response. I will be an advocate of Grande Air to anyone I meet needed AC service in the Austin Area.
The very next day the installers showed up and start the work. Let me say, I expect a LOT out of installers who are inside my house and they did not disappoint. Everything that could get dirty was covered, floor protected and wearing PPE (covid era). They did a great job explaining things along the way for me, they put in a long day and didn't leave here until the job was 100%, I couldn't have been happier with the service and response. I will be an advocate of Grande Air to anyone I meet needed AC service in the Austin Area.
Jackie Deaton
Mar 20, 2019
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We have used Grand Air Solutions several times and they have consistently taken care of our AC problems promptly and efficiently. I find them to be very hard workers, honest, courteous and friendly. I feel they go above and beyond what the work entails. I would recommend them to anyone needing HVAC work.
Kenny J.
May 06, 2018
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This company deserves 5 Stars and more! Izzy came out and gave us a quote, then he came back the next day and repaired our unit. great job, reasonable price and great attitude during the whole job. I will for sure recommend this company in the future!
Patricia Delgado
Apr 12, 2018
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Izzy was amazing! He was there when our AC stopped cooling. He was available and extremely helpful. I appreciate His honestly, excellent work done, and great customer service! I highly recommend you call him first!
Jeff R.
Mar 03, 2018
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This is a true professional- honest and thorough. I had done my own quick assessment that our reversing valve on our heat pump was bad. I jumped to the wrong conclusion and he could have charged me big bucks for replacing that reversing valve- that wasn't it, it was that the stat was bad (something I should have caught), and we got it replaced and he only charged me for the service call. I highly recommend Grande to anyone!
James E.
Oct 23, 2017
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Excellent service. Isael was prompt, courteous and very knowledgeable of not just the AC unit but with the HVAC service as a whole. Because of this experience, he explained to me the discrepancy in price and why he was more affordable than others. I would definitely call again if service is needed.
Hector B.
May 08, 2015
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My AC was leaking air badly from a very poor installation job. I called this company, spoke with Isael and he was able to show up that night. He looked at the whole system, showed me what the issues were and took the time to explain things. Very knowledgeable guy, very happy and will not call anyone else. A million thanks.