Business Details
28 Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Fort Collins, CO
Balance Point Heating, Cooling & Plumbing has been the premier choice for HVAC and plumbing solutions in Fort Collins since 1998. Our commitment to same-day service ensures that clients receive prompt assistance during emergencies, reflecting our core value that customer comfort cannot wait. We prioritize building long-term relationships by focusing on customer satisfaction, education, and transparency in every interaction. Our team of certified technicians brings extensive expertise to address heating, cooling, and plumbing challenges with precision and reliability. As a locally owned business, we emphasize community trust by adhering to high standards of workmanship and ethical practices. Our mission centers on delivering superior service experiences that surpass industry benchmarks, ensuring every project is completed to exacting specifications.With over 800 five-star reviews, our reputation for excellence is built on consistent performance and accountability. We offer comprehensive solutions, including installations, repairs, maintenance, and 24/7 emergency services, tailored to residential and commercial needs. Our financing options make modern comfort systems accessible without financial strain, while our annual maintenance plans extend equipment longevity. By combining technical proficiency with personalized care, we remain Fort Collins' trusted partner for year-round comfort solutions.
Services
AC Repair
Furnace Maintenance
Plumbing Installation
Water Heater Replacement
Drain Cleaning
Heat Pump Services
Emergency Repairs
Ductless Systems
Sump Pump Installation
Gas Line Repair
Details
- Year established: 1998
Highlights and features
- Certified technicians with 20+ years of combined HVAC experience
- 24/7 emergency service with same-day appointment availability
- Transparent pricing and detailed service explanations
- Annual maintenance plans extending equipment lifespan
- 800+ verified five-star reviews from local customers
What people say
Professional technicians
Prompt emergency response
Clear explanations
Thorough inspections
Long-term solutions
Services
AC Repair
Our certified technicians diagnose and fix air conditioning issues with precision. We handle refrigerant leaks, compressor failures, and thermostat malfunctions for central AC, ductless systems, and heat pumps. Using advanced diagnostic tools, we restore cooling functionality within hours while explaining repairs in plain language. Clients receive detailed cost breakdowns before work begins, ensuring no hidden fees.
Furnace Maintenance
Annual furnace tune-ups optimize heating efficiency and prevent breakdowns. Our technicians clean burners, check gas connections, and replace air filters during comprehensive inspections. This proactive maintenance extends equipment lifespan and improves indoor air quality. Clients receive a written report detailing system condition and any recommended repairs or upgrades.
Plumbing Installation
We install modern plumbing fixtures including tankless water heaters, garbage disposals, and bathroom upgrades. Our plumbers ensure proper pipe connections and pressure regulation during installations. Backed by lifetime labor warranties, our work meets local building codes. We coordinate permits and provide usage guidance for new systems.
Emergency Repairs
Available 365 days for urgent HVAC and plumbing failures, our emergency team responds within two hours. Equipped service vehicles carry common replacement parts for immediate fixes. Technicians prioritize safety during gas leaks, burst pipes, or heating failures, implementing temporary solutions when permanent repairs require parts ordering.
Drain Cleaning
High-pressure hydro jetting removes stubborn clogs and buildup from sewer lines. We use camera inspections to identify root intrusion or pipe corrosion before cleaning. This non-invasive method restores flow without excavation. Annual drain maintenance prevents recurring blockages in commercial kitchens and residential plumbing systems.
People
Dave Crownover
Senior HVAC Technician
Certified HVAC specialist with 15+ years of experience. Expert in system diagnostics and complex repairs. Explains technical details clearly while maintaining equipment efficiency. Recognized for punctuality and thorough service.
Jeremiah Sanchez
Master Plumber
Licensed plumber specializing in residential installations and emergency repairs. Known for prompt service and detailed inspections. Provides practical maintenance advice to extend fixture lifespans. Receives consistent client praise for professionalism.
Nick Mason
Service Manager
Coordinates service appointments and project management. Ensures timely technician dispatch and clear client communication. Handles warranty claims and rebate processing for equipment upgrades.
Cody Johnson
Plumbing Technician
Experienced in garbage disposal repairs and water heater installations. Focuses on leak prevention and pipe integrity assessments. Combines technical skill with friendly customer interactions during home service calls.
Luke Thompson
Installation Specialist
Leads HVAC replacement projects with precision. Programs smart thermostats and tests system efficiency post-installation. Provides energy-saving usage tips during final walkthroughs with homeowners.
Questions
Do you offer 24/7 emergency service?
Yes, our team provides 24/7 emergency HVAC and plumbing repairs with two-hour response windows.
What financing options are available?
We offer no-interest financing for qualified applicants to make system replacements more affordable.
Which areas do you service?
We serve Fort Collins, Loveland, Greeley, and surrounding Northern Colorado communities.
How often should HVAC systems be serviced?
Annual maintenance is recommended - once for heating systems in fall and cooling systems in spring.
Do technicians explain repair details?
Yes, our technicians provide clear explanations of issues and repair processes before starting work.
Are estimates free?
We provide free written estimates for all installation and replacement projects.
Videos
Reviews (6)
Brad
May 08, 2022
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Balance Point did an awesome job from Ben the salesman to completion fo the work. Very professional, knowledgeable, on time, and clean. They work long hours to assure we had heat over the weekend of installation and late to finish in 2 days as promised. They helped me thru the dilemma of using EPIC for the financing since you have to complete all the projects before getting the home improvement loan. They were able to provide no interest financing until the rest of the projects are complete. Thanks Balance Point!
Chris Gerber
Sep 02, 2021
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I give them 5 stars for the original work done.but so much of what goes into the quality of a company is how they handle service after they've been paid. Two issues came up one year after the unit was installed. 1. We were having electrical work done and our electrician told us our mini-split was not installed to code to the main breaker. I have no idea if this was correct or not.but I informed balance point!
After the initial concern and we'll have someone look into this right away.crickets. I called and emailed and received no response. 2. I was having landscaping done and needed my Mimi-split moved. I was told they could help and would give me a call back. I called and emailed and received no response. At least they're consistent. Ben was the sales rep and although my initial call was not to him, I did email him.
They can say they're soooo busy and they're doing their best, but bottom line calling or writing back take just a few seconds. So sorry, that doesn't work. Very poor customer service post installation.
After the initial concern and we'll have someone look into this right away.crickets. I called and emailed and received no response. 2. I was having landscaping done and needed my Mimi-split moved. I was told they could help and would give me a call back. I called and emailed and received no response. At least they're consistent. Ben was the sales rep and although my initial call was not to him, I did email him.
They can say they're soooo busy and they're doing their best, but bottom line calling or writing back take just a few seconds. So sorry, that doesn't work. Very poor customer service post installation.
Colleen Barry
Apr 10, 2021
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Our heater blower went out on Sunday (furnace and A/C were 25 years old), Balance Point sent Ben out on Monday with our options and Anthony and Alex showed up on Thursday morning to replace the whole system. We were very pleased with how professional and personable they were and how well they explained our new system. We recommend Balance Point to anyone needing furnace and/or air conditioning work or replacement!
Natalie Omiecinski
Mar 28, 2021
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We feel that we got quality service and work from your team members. They took their time, nothing was rushed, and they were kind!
Bert Walker
Feb 28, 2021
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I called Balance Point to give a second opinion on a repair estimate from Allen Plumbing & Heating. Technician diagnosed problem as something way simpler and less costly. Very Happy with Balance Point.
Dwight Smith
Jan 27, 2021
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The company found the problem with the existing AC and recommended a new one. They had it installed quickly with no hiccups and it's working fine
