IMS Heating & Air

Business Details

27 Years

experience

Emergency

services

Your Trusted HVAC Partner in Berthoud, CO

For 25 years, IMS Heating & Air has been Northern Colorado's trusted provider of comprehensive HVAC solutions. Our locally owned business combines technical expertise with a deep commitment to community, delivering reliable heating, cooling, and indoor air quality services to residential and commercial clients. With a team of NATE-certified technicians, we offer 24/7 emergency repair services, precision installations, and preventative maintenance programs designed to maximize system efficiency and longevity. Our Comfort Club plans provide cost-effective, scheduled maintenance that extends equipment lifespan while ensuring optimal performance. Backed by thousands of satisfied customers and industry-recognized service awards, we prioritize transparent communication, flat-rate pricing, and tailored solutions that address each client's unique comfort needs.

As a company rooted in Northern Colorado since 1999, we maintain active partnerships with local organizations while helping homeowners access utility rebates and financing options for system upgrades. Our technicians receive ongoing training in the latest HVAC technologies, including energy-efficient heat pumps, ductless mini-splits, and advanced air purification systems. From emergency furnace repairs on winter nights to strategic AC replacements during summer heatwaves, our team consistently delivers professional service with a personal touch. This combination of technical excellence, community values, and customer-first approach has made us a regional leader in HVAC services.

Services

HVAC Repair AC Installation Furnace Maintenance Air Quality Solutions Emergency Services Comfort Club Plans System Replacement Ductless Mini-Splits Financing Options Indoor Air Quality

Details

Year established: 1999

Highlights and features

25 years serving Northern Colorado with HVAC expertise
24/7 emergency service available year-round
Special financing options for system upgrades
Comprehensive Comfort Club maintenance programs
Award-winning customer service with flat-rate pricing

What people say

Excellent service Professional technicians Prompt emergency response Transparent pricing Knowledgeable staff

Website

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Services

HVAC Repair

Our 24/7 HVAC repair service addresses urgent heating and cooling system failures with rapid response times. Certified technicians diagnose and fix AC, furnace, and heat pump issues using advanced diagnostic tools and genuine replacement parts. Customers benefit from flat-rate pricing that includes emergency service calls, with same-day appointments available for critical system failures affecting indoor comfort and safety.

Comfort Club Plans

These comprehensive maintenance programs include seasonal tune-ups for both heating and cooling systems. Plans feature priority emergency service, discounted repairs, and equipment warranties while improving system efficiency through regular professional maintenance. Customers receive customized filter replacements and priority scheduling for preventative service visits.

System Installation

We specialize in complete HVAC system replacements and new installations for residential properties. Our technicians handle furnace, air conditioner, and heat pump installations with proper sizing calculations and efficiency optimization. The service includes financing options, utility rebate assistance, and manufacturer warranty registration to ensure long-term system performance and customer satisfaction.

Indoor Air Quality

This service addresses indoor air contaminants through professional installation of air purification systems, humidifiers, and ventilation solutions. Technicians assess home air quality issues and recommend products like UV lamps, media filters, and energy recovery ventilators to improve respiratory health and comfort in Northern Colorado homes.

Emergency Service

Available around the clock for urgent HVAC failures, this service guarantees immediate technician dispatch for critical heating or cooling system outages. The team responds to after-hours emergencies with fully equipped service vehicles, providing temporary solutions and permanent repairs to restore home comfort during extreme weather conditions.

Questions

What HVAC services do you offer in Northern Colorado?

We provide complete HVAC solutions including repair, installation, and maintenance for residential heating and cooling systems. This includes emergency services, Comfort Club plans, and indoor air quality improvements.

Do you offer financing options for HVAC replacements?

Yes, we offer flexible financing programs with competitive rates for qualifying customers. About 75% of our clients use our financing options for system upgrades and replacements.

How quickly can you respond to HVAC emergencies?

Our 24/7 emergency service guarantees prompt response for critical heating and cooling system failures. Technicians are on standby year-round to handle urgent repair needs.

What are the benefits of your Comfort Club maintenance plans?

Our plans extend equipment lifespan, improve energy efficiency, and include priority service scheduling. Members receive seasonal tune-ups, discounted repairs, and system warranties.

How do you handle HVAC installations?

We provide proper system sizing, energy-efficient equipment recommendations, and professional installation with manufacturer warranty registration. Our team explains system features and maintenance requirements during installation.

Can you help with utility rebates for HVAC upgrades?

Yes, we assist customers in applying for available utility rebates and tax credits. We'll help maximize savings when upgrading to qualifying energy-efficient HVAC equipment.

Reviews (5)

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Kelly Shaw

Jun 05, 2022 Report

I cannot say enough about Franklin and team! He was so present and always made time to listen and explain and engage with me as I had questions come up. He clearly had control of the the project from start to finish. A great representative of IMS. For an installation technician, he was impressively engaging and effortlessly communicative about the process. He should be in sales. Justin was incredibly attentive and thorough and made me feel like my home was cared for and respected. Caleb came in to work in the attic and he was quick and efficient and a pro.

Stephen

Apr 30, 2022 Report

I would like to thank Dylan who provided the services listed above. He took the time to explain any questions we had and was very professional. After Dylan provided the necessary work on our HVAC system it preformed better than it had in a long while. I would highly recommending that you ask for Dylan to come and provide the service requested. I know we will.

Julie N.

Apr 19, 2022 Report

I moved into a new build that they had done the heating on. I requested a quote to put the air conditioning and they stated they did not need to come out. They emailed me a quote and I set up the appointment and put the deposit down. When they got to my house they told me they do not do concrete pads, and that they were going to charge me extra for having to level out the grade (which they should have already known).

So I called they supervisor who stated "I do know on those Journey homes there is quite a grade on the side" Well if you knew why am I paying extra when you could have come out and quoted me appropriately. Beware. Their quotes are good because they don't do half the work you expect done.

Susie Trethewey

Apr 11, 2022 Report

We were very nervous about installing a new Carrier ductless air conditioning system but Andy, Tanner and Kevin and Aaron made the experience stress free! Their professionalism and knowledge made us feel confident we had made a good decision and we are so grateful we did! Thank you IMS Heating and Air! Services: Ductless heating & A/C services, Install AC

Julien Salmon

Mar 19, 2022 Report

Technician arrived at the beginning of the indicated time range. Scheduled service was just standard maintenance of my furnace. I inquired about replacing my thermostat for one that I could control with my phone. He had parts in his truck and was able to make the installation immediately. Technician was friendly, efficient, and helpful. Great service overall.