Business Details
33 Years
experience
Emergency
services
Your Trusted HVAC Partner in Malden, MA
Better Comfort Systems has been a trusted provider of HVAC solutions since 1993, serving residential, commercial, and industrial clients across New England. Our team of factory-trained technicians delivers emergency repairs within a three-hour window, ensuring minimal disruption to homes and businesses. With over 25 years of experience, we specialize in installations, maintenance programs, and tailored solutions for heating, cooling, and air quality systems.Our commitment to timeliness, cost-conscious service, and customer satisfaction has made us a preferred partner for organizations ranging from medical facilities to universities. We stand by our motto, 'You Call, We're There,' offering 24/7 emergency support and comprehensive maintenance agreements to protect clients' equipment investments.
Services
Residential HVAC
Commercial HVAC
Industrial HVAC
Maintenance Agreements
Emergency Repairs
Details
- Year established: 1993
Highlights and features
- We offer 24/7 emergency HVAC service with a three-hour response window.
- Our technicians are factory-trained and licensed for residential, commercial, and industrial systems.
- We provide free maintenance packages during the first year's warranty period.
- Tailored preventative maintenance programs reduce equipment failures and operating costs.
- Over 25 years of experience serving New England's HVAC needs for diverse industries.
Services
Residential HVAC
Professional residential HVAC services ensure optimal comfort in homes. Our licensed technicians provide emergency repairs, equipment installations, and preventative maintenance programs. We offer free maintenance packages during the first year's warranty period, reducing breakdown risks and extending equipment lifespan. Our three-hour emergency response window guarantees timely support for critical heating and cooling needs.
Commercial HVAC
Comprehensive commercial HVAC solutions minimize business disruptions through rapid repairs and efficient installations. With 25+ years of experience, we service retail, hospitality, medical, and educational facilities. Our preventative maintenance programs optimize equipment efficiency, lower operating costs, and protect commercial investments. Factory-trained technicians complete repairs with minimal downtime for businesses.
Industrial HVAC
Specialized industrial HVAC services address complex equipment in manufacturing and production environments. We offer 24/7 emergency repairs for critical systems, including clean rooms, exhaust systems, and temperature-controlled environments. Our technicians handle installations and maintenance for industrial-scale HVAC units, ensuring operational continuity and compliance with industry standards for large-scale facilities.
Maintenance Agreements
Customized maintenance agreements prevent costly HVAC failures through scheduled inspections. Services include filter replacements, coil cleaning, and system diagnostics performed by experienced technicians. Benefits include discounted labor rates, no overtime charges for emergencies, and extended equipment lifespan. Plans are tailored to residential and commercial needs with flexible inspection frequencies.
Emergency Repairs
24/7 emergency HVAC repair services respond to critical system failures within three hours. Our licensed technicians handle residential, commercial, and industrial emergencies at any time, including holidays and after-hours. Emergency service guarantees no overtime charges while maintaining rapid response times. This service ensures continuous comfort and operational continuity for homes and businesses.
Questions
What HVAC services does Better Comfort Systems offer?
We provide residential, commercial, and industrial HVAC installation, repair, and maintenance services with 24/7 emergency support.
Do you offer emergency HVAC service?
Yes, we guarantee emergency repairs within a three-hour window, 24/7, with no overtime charges.
What areas do you serve?
We primarily serve Malden and Haverhill, Massachusetts, with emergency service available across New England.
Do you provide maintenance agreements?
Yes, we offer customized maintenance plans with benefits like discounted rates and priority emergency service.
How experienced are your technicians?
Our team has over 25 years of combined experience with factory-trained, licensed professionals for all HVAC systems.
Can you service all types of HVAC equipment?
We work with most manufacturers' equipment for residential, commercial, and industrial applications.
Reviews (7)
Bob S.
Apr 04, 2022
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I have been a customer of Better Comfort Systems since they started their business. I knew the owner, Jimmy, from his former employment as a HVAC technician. He designed and serviced all the ACs in my manufacturing plant. I have performed service, each spring, on my three central units and one Mitsubishi split unit. I am a believer in preventative maintenance. It has paid off as Better Comfort Systems kept a GE central unit going for an unheard of 40 years.
Their personnel are very cordial and well versed in their trade. I have called them in the middle of a heat wave, telling them it is not an emergency, and a technician will show up the same day. They are the best.
Their personnel are very cordial and well versed in their trade. I have called them in the middle of a heat wave, telling them it is not an emergency, and a technician will show up the same day. They are the best.
Semoon Oh
Mar 30, 2022
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As a design engineer, we had Better Comfort on many projects over the years with great satisfaction, so starting about 10 years ago I have used them for my primary home, vacation home in Cape as well as investment properties. They are excellent value, excellent workmanship, timely, and outstanding follow up service.
Les Suited
Jan 18, 2022
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Services: Heating system repair, HVAC duct & vent installation, Heating system maintenance Critical: Professionalism, Quality, Value
Alycia Mcmahon
Jan 01, 2022
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I needed an immediate repair to my my furnace. Better comfort systems came immediately and really helped me out. Such a great user experience Service: Repair HVAC
S. L.
Oct 29, 2021
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Tim and James from BCS installed our IQAir system and we are so happy with their service and the product. As a physician, indoor air quality is so important for health. The company was professional, scientific, data-based with their measurements and we appreciate all their help and honesty. They are incredible professionals because IQAir is difficult to procure and expertise is needed for proper installation. Thank you!
Kevin Slattery
Jan 02, 2021
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Seriously they charged me $515 for two hours work. They sent me a brand new technician on a service call he spent all his time with his survivors on the phone I get it we all start new jobs and there is a learning curve on all jobs but too send someone out to your house with no experience and without a surpivisor disgusting. Sent him away already have a new company coming to my house on thursday.
Fc Ly
Dec 28, 2020
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Critical: Value Charge way too much for an quick/easy maintenance visit, will not use them again for sure.
