Business Details
45 Years
experience
Emergency
services
Open 24/7
always available
Trusted HVAC Services in Knoxville, TN
Pioneer Heating, Cooling & Plumbing Heating, Cooling & Plumbing has been serving Knoxville, TN since 1981, delivering reliable HVAC, plumbing, and electrical services to residential and commercial clients. Our team of NATE-certified technicians and licensed professionals brings decades of combined experience to every project, prioritizing customer satisfaction through transparent pricing, 24/7 emergency support, and upfront communication. We maintain rigorous industry certifications, including TN State Class A Master Mechanical, Gas, and Electrical Licenses, and are proud members of the BBB, PHCC, and TVA Quality Contractor Network.Our commitment to quality is reflected in our 100% satisfaction guarantee, repair/installation warranties, and community-focused service approach. With 42+ years of local expertise, we combine advanced training, modern equipment, and personalized solutions to address all home comfort and safety needs.
Services
HVAC Repair
Plumbing Services
Electrical Repairs
Drain Cleaning
Water Heater Installation
Indoor Air Quality
Sump Pump Repair
Gas Line Services
Emergency HVAC Service
Smart Thermostat Installation
Details
- Year established: 1981
Highlights and features
- 42+ years of local HVAC and plumbing expertise
- 24/7 live answering for emergency repairs
- 100% satisfaction guarantee on all services
- Fully licensed & insured technicians
- Repair & install guarantee with upfront pricing
Associations and certifications
- TVA PPN
- QNC
- PHCC
- BBB
- NATE Certified Technicians
What people say
Prompt service
Professional technicians
Satisfaction guaranteed
Affordable financing
24/7 availability
Services
HVAC Repair
Our NATE-certified technicians provide prompt HVAC repairs for furnaces, heat pumps, and air conditioning systems. With 42+ years of local experience, we diagnose issues efficiently and offer transparent pricing for residential and commercial properties. Emergency services are available 24/7 to restore comfort quickly.
Plumbing Services
From leaky faucets to sewer line repairs, our licensed plumbers handle all residential and commercial plumbing needs. We offer 24-hour emergency support, hydro jetting, water heater services, and trenchless sewer repair. Our team ensures durable solutions with upfront pricing and satisfaction guarantees.
Electrical Services
We provide comprehensive electrical services including panel upgrades, lighting installation, and surge protection. Our licensed electricians address safety hazards like faulty wiring and offer 24/7 emergency repairs. Services include EV charging station installation and whole-home generator setup for uninterrupted power.
Drain Cleaning
Our technicians use advanced tools like hydro jetting and camera inspections to clear clogs and maintain drain systems. Services include rooter work, sewer line repair, and preventive maintenance. We resolve slow drains, backups, and odor issues with long-term solutions for residential properties.
Indoor Air Quality
We improve home air quality through filtration systems, humidifiers, and UV purifiers. Our experts assess ventilation, address mold and allergens, and install solutions for healthier breathing environments. Services include air duct sealing and dehumidifier installation to balance humidity levels year-round.
Questions
What HVAC services do you offer?
We provide furnace and AC repairs, installations, and maintenance, including smart thermostat services and geothermal systems.
Are emergency services available?
Yes, our 24/7 live answering ensures emergency HVAC, plumbing, and electrical repairs are available at any time.
Do you service all areas of Knoxville?
We serve Knoxville and surrounding areas including Oak Ridge, Maryville, and Sevierville with prompt local service.
What financing options are available?
We offer flexible financing plans with approved credit for HVAC, plumbing, and electrical upgrades or repairs.
Are your technicians licensed?
All technicians hold TN State Class A Master Licenses and NATE certifications for HVAC, plumbing, and electrical work.
Reviews (5)
Bruce Healey
May 26, 2022
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I have been using Pioneer to service my Generac emergency generator for several years now. They always bring the right parts and kit, are knowledgeable and courteous. They also show up in the time frame promised which is a big deal for me. I recommend and will continue to use as long as service is as good as it has been since I started using them. A+.
Mike Davis
May 08, 2022
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Another great service call for maintenance on my two heat & air units! Technician Chris Ullery arrived on time as scheduled and was polite, professional and answered all questions that I asked. He also had some great suggestions for cleaner air to help control my frustrating Tennessee allergies. I've used Pioneer for about 10 years and they have installed two units for us and have always done a great job.
Emily Horton
Apr 23, 2022
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I have used Pioneer a couple of times. They are very professional and knowledgeable. I really appreciate that they send a picture of the person coming to my house. They are honest and fixed the problem quickly. They are definitely the only AC/Furnace people I call! I have had no complaints thus far. Services: A/C system maintenance, Heating system maintenance
Emily Mitchell
Apr 17, 2022
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Pioneer came out to address our heating and Air problem. They did not catch the problem the first or even the second time. However, I want to give them a five-star review because they found the problem the third time, and apologized for not catching it. To be fair, it was a tricky problem. They also did not charge me for coming out the two additional times. I will keep using them. They are a reliable and professional company.
Ron Reid
Apr 16, 2022
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Entire company on their game! Very professional and covered all aspects of the job from beginning to end. Installation of new Amana condenser unit and coil very efficient and completed on schedule. Entire group of people at Pioneer from telephone receptionist to sales to field techs FIRST CLASS! I would highly recommend this firm to everyone who needs anything done that they do in their listed services. The maintenance tech who performed the twice a year check of all systems was excellent and efficient. GREAT COMPANY.
