Business Details
28 Years
experience
Emergency
services
Expert Plumbing, HVAC & Electrical Services in Sevierville, TN
Founded in 1998, we are a locally owned and operated mechanical and electrical contracting firm proudly serving East Tennessee. Our team of certified professionals brings over 20 years of combined expertise in plumbing, HVAC, and electrical services for both residential and commercial clients. Committed to quality through excellence, we prioritize customer satisfaction by delivering timely, budget-conscious solutions using the best materials and cutting-edge technology. Our 150+ employees are trained to handle projects of any scale, from small repairs to large-scale installations across industries like commercial construction, hospitality, and healthcare.We maintain full licensing and insurance, ensuring every job meets the highest professional standards while adhering to safety and compliance requirements. Our reputation for reliability and trustworthiness has been built through decades of consistent service, earning us the confidence of businesses, municipalities, and homeowners throughout the Smoky Mountain region. We guarantee our workmanship and systems, offering warranties that reflect our commitment to lasting client relationships and 100% satisfaction.
Services
Plumbing
HVAC Installation
Electrical Services
Gas Repairs
Emergency Repairs
Commercial Kitchens
Air Purification
Backup Generators
Indoor Pool Dehumidification
SoftSpray Cleaning
Details
- Year established: 1998
Highlights and features
- We have over 20 years of experience in residential and commercial construction trades.
- Our team consists of certified electricians and licensed professionals with unlimited trade capabilities.
- We guarantee our workmanship and ensure code-compliant installations for long-term reliability.
- We provide 24/7 emergency repair services for urgent plumbing, HVAC, and electrical needs.
- We are locally owned and deeply invested in serving the East Tennessee community.
What people say
Knowledgeable and friendly
Completed in a timely manner
Strongly recommend
Successful projects
Mutually beneficial attitude
Services
Plumbing
Our plumbing division handles installations, repairs, and maintenance for residential and commercial properties. From leaky faucets to large-scale commercial projects, we ensure reliable water and gas system functionality. Our licensed plumbers use premium materials to meet code requirements and extend system longevity.
HVAC Installation
We design and install efficient heating and cooling systems tailored to your space. Our HVAC experts utilize modern technology to optimize energy use while maintaining comfort. Annual maintenance plans are available to prolong system life and prevent unexpected failures.
Electrical Services
Our certified electricians manage residential and commercial electrical needs, including wiring, panel upgrades, and emergency repairs. We ensure safety and compliance with local codes while delivering reliable power solutions for new constructions and renovations.
Emergency Repairs
We offer round-the-clock emergency repairs for plumbing, HVAC, and electrical systems. Our rapid response team addresses urgent issues promptly to minimize downtime and prevent further damage to your property.
Gas Repairs
Our specialists handle natural gas and propane system installations, leak detection, and repairs. We prioritize safety in all gas-related work, ensuring secure connections and compliance with industry standards for residential and commercial applications.
People
Jimmy Tafer
President & CEO
Jimmy Tafer leads The Cherokee Group with a focus on operational excellence, leveraging decades of industry experience to drive growth and client satisfaction.
Gary Litton
HVAC Manager, Co-Owner
Gary Litton oversees HVAC operations, ensuring technical precision and customer-centric solutions. As a co-owner, he maintains hands-on involvement in project execution.
David George
Electrical Manager
David George directs electrical services, combining industry expertise with a commitment to code compliance and innovative system design for complex projects.
Chris Black
Gas Manager
Chris Black specializes in gas system installations and repairs, bringing technical proficiency and safety-first practices to residential and commercial clients.
Donnie Lane
SoftSpray Manager
Donnie Lane leads SoftSpray cleaning operations, focusing on efficient, high-quality service delivery across diverse industrial and commercial applications.
Questions
What services does The The Cherokee Group offer?
We specialize in plumbing, HVAC, and electrical services for residential and commercial clients, including emergency repairs, installations, and maintenance.
Do you provide 24/7 emergency services?
Yes, we offer 24/7 emergency repair services for plumbing, HVAC, and electrical issues across East Tennessee.
Which areas do you serve?
We serve Sevier County, Knox County, Blount County, and surrounding areas in East Tennessee.
Are your technicians licensed and insured?
Yes, we are a fully licensed and insured general contractor with unlimited capabilities in all trades.
How can I request service?
Call us at (865) 428-6919 or visit our website to schedule an emergency repair or routine maintenance.
Reviews (7)
Becky Conley
Jun 18, 2022
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We have used Cherokee for several projects in the past couple of years to do electrical work, install a french drain, replace a hot water heater, install outside outlets and line for hot tub, and AC maintenance and had been pleased overall with the service. My husband called three times this week to schedule maintenance on our AC and never received a return call. We realize current weather may have increased call volume but not at least returning a call after 4 days? It has been so challenging to find service people in the Gatlinburg area so I am very disappointed that I have to find new ones for plumbing and AC.
James Bonny
Feb 11, 2022
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I used Cherokee Group extensively last year when I was developing a rental property in Pigeon Forge. I was very happy with their services they provided from start to finish. Ben oversaw the installation of power at my site and was great to work with. He even went the extra mile delivering a generator at the site after hours to help out in a pinch. I worked with Alan to connect the septic line at the property, and Charles has serviced the plumbing at my rental cabin in Sevierville on various occasions.
I have never been disappointed with the service I received from Cherokee Group. I have found them to be professional, to communicate well and to have very fair and competitive prices. Their recommendations have always been on the conservative side and there have not been unexpected, expensive surprises. Because I live out of state and have had not great experiences with several other companies I am extremely grateful to have found a company I can fully trust to help me with the needs of my rental properties while I am live far away, and am trying to keep my costs and headaches as low as possible.
I have never been disappointed with the service I received from Cherokee Group. I have found them to be professional, to communicate well and to have very fair and competitive prices. Their recommendations have always been on the conservative side and there have not been unexpected, expensive surprises. Because I live out of state and have had not great experiences with several other companies I am extremely grateful to have found a company I can fully trust to help me with the needs of my rental properties while I am live far away, and am trying to keep my costs and headaches as low as possible.
Mary Cooper
Dec 17, 2021
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AWesome company came to help with emergency electrical problem and fixed it. Larry was awesome Service: General repairs
Pam Stineman
Sep 25, 2021
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A plumbing tech came out to look at a tankless water heater and called me that afternoon to say it needed replaced. I said ok, I need a quote. Explained this is a rental property and quickness was important. No one ever called me. I had to call back in and spoke to a manager I think, he said he wasn't aware of the situation and didn't know who came out but would look into it. He never called back either! Today I received an bill for their service. No one discussed their rate.and my fault. I never asked.
Kent Yarnall
Jun 12, 2021
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I have had to use the plumbing staff an emergency situation more than once. They have always been prompt and very helpful. Each time they have got us up and going and have found ways to help us in ways of convenience and money. Very appreciative of their help!
Super Suds
May 19, 2021
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This company and their workers are awesome. Thank-you for helping my business get up and running during my recent renovation. Service: General repairs
Concerned Consumer
Mar 27, 2021
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Alan Cox screwed up the plumbing in my home and charged me $2500 to boot. Even though my contractor the framers and building plans said it was in the wrong place Alan refused to fix it. From the receptionist who refused to allow me to speak to a manager, all the way to the owner, who I finally tracked down after 3 week, the entire company is dishonest and unwilling to find a solution. I would not recommend them to put in a garden hose at my house
