Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Apex, NC
Founded in 1969, Apex Heating and Air Conditioning has been a trusted provider of HVAC solutions in the Triangle area for over five decades. Our NATE-certified technicians deliver expert installation, repair, and maintenance services for residential and commercial systems, prioritizing customer satisfaction and technical excellence. As a Carrier Factory Authorized Dealer, we combine cutting-edge technology with personalized service to ensure optimal comfort and efficiency.Our commitment to quality is reflected in our 48-year reputation, BBB A+ rating, and the Carrier Presidents Award for service excellence. We emphasize transparency, offering upfront pricing, no commissioned sales, and a clean-home guarantee. With 24/7 emergency availability and preventive maintenance programs, we ensure long-term system reliability while supporting energy rebates and financing options to meet diverse client needs.
Services
HVAC Installation
AC Repair
Furnace Repair
Preventive Maintenance
Indoor Air Quality
Details
- Year established: 1969
Highlights and features
- NATE-certified technicians ensure expert HVAC installations and repairs.
- Locally owned since 1969, serving Apex and the Triangle with reliability.
- Carrier Factory Authorized Dealer for premium system expertise.
- 24/7 emergency service for urgent heating and cooling needs.
- Transparent pricing with no commissioned sales or hidden fees.
Associations and certifications
- Carrier Factory Authorized Dealer
- BBB A+ Rating
What people say
Professionalism
Punctuality
Quality
Responsiveness
Value
Services
HVAC Installation
We provide expert HVAC installation for residential and commercial properties, ensuring precise sizing and configuration for maximum efficiency. Our Carrier Factory Authorized technicians use advanced load calculations and industry-leading practices to deliver tailored solutions. Customers benefit from energy rebates, financing options, and a 100% satisfaction guarantee, with systems designed to reduce long-term costs and environmental impact.
AC Repair
Our NATE-certified technicians offer rapid AC repair services with diagnostic fees covering upfront pricing. Emergency repairs are available 24/7, focusing on resolving issues like refrigerant leaks, compressor failures, and electrical malfunctions. We prioritize transparency, explaining repairs in clear terms and avoiding unnecessary upselling, ensuring reliable cooling during peak summer months.
Preventive Maintenance
Preventive maintenance plans double HVAC system lifespans by addressing wear and optimizing performance. Our biannual inspections include filter replacement, coil cleaning, refrigerant checks, and safety controls verification. Customers receive priority service during peak seasons and discounts on parts, ensuring consistent comfort while lowering energy bills through improved efficiency.
Indoor Air Quality
We enhance indoor air quality with solutions like Carriers Infinity Air Purifier and Air Knight systems, targeting allergens, viruses, and pollutants. Services include humidity control, duct cleaning, and ventilation upgrades, tailored to client health needs. These systems integrate seamlessly with existing HVAC setups, providing cleaner air and reducing respiratory risks for families and employees.
Emergency HVAC Service
Our 24/7 emergency service addresses urgent heating and cooling failures, with technicians responding within hours of calls. Common issues resolved include furnace shutdowns, AC compressor failures, and thermostat malfunctions. We provide temporary fixes when needed and prioritize restoring comfort swiftly, with transparent pricing even during off-hours visits.
People
Kenny Markham
Owner
Kenny Markham has led Apex Heating and Air Conditioning since 1969, emphasizing exceptional customer service and technical excellence. With over 50 years in the HVAC industry, he prioritizes treating every client's home like family, ensuring trustworthy advice and quality workmanship.
Questions
What HVAC services do you offer?
We provide installation, repair, and preventive maintenance for residential and commercial HVAC systems, including air quality solutions and 24/7 emergency service.
Are you available for emergencies?
Yes, our technicians respond to urgent HVAC issues within hours, available 24/7 for critical heating or cooling failures.
Do you offer financing options?
Yes, we provide financing for system replacements and major repairs to help customers manage costs with flexible payment plans.
Why is preventive maintenance important?
Regular maintenance doubles HVAC lifespan, improves efficiency by up to 30%, and prevents costly breakdowns through early issue detection.
What makes Carrier systems special?
Carrier systems feature advanced energy efficiency, quiet operation, and smart technology integration, backed by our expert installation and support.
How do I choose the right HVAC system?
Our technicians perform load calculations and assess home-specific factors to recommend systems balancing efficiency, cost, and comfort needs.
Reviews (7)
Patty Clemons
Jun 12, 2022
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JJ came by this morning to give us a quote on a new AC system. We had a repair done recently by another company and with the age of our units thought they may need to be replaced. After getting answers to questions he asked, JJ went into the attic to check out the furnace. Right away he noticed a pipe not completely connected to the furnace, and he said this is why the air was hot. You were getting hot air from the attic being pumped into the house.
He had what he needed to fix it and did that on the spot. He said the furnaces and units are in great shape and don't need to be replaced. We will use them in the future and will get a maintenance plan set up right away! Great experience and highly recommend!
He had what he needed to fix it and did that on the spot. He said the furnaces and units are in great shape and don't need to be replaced. We will use them in the future and will get a maintenance plan set up right away! Great experience and highly recommend!
G. Prabhu
May 05, 2022
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Upstairs was not cooling well. Placed a call for AC tune up and response was quick. Technician replaced a capacitor which costs around $20, but was charged $170 for it and visit charge was extra. I thought it was bit too much. Service: A/C system maintenance
Kirk Krauza
Dec 14, 2021
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Critical: Professionalism, Quality, Value Did not do a professional job had them service my heater two weeks ago and it doesn't work the technician didn't want to service the other heaters in the building will not use this company again Service: Heating maintenance
Mark Steele
Sep 06, 2021
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We were getting the run around from our former HVAC company. We called Apex Heating and Air on a referral from a friend. They came out the same day, quoted a better system at about $1000 less AND installed it 2 days later. On top of that it was during a heat wave and I know they were very busy, yet they arrived and finished exactly when they promised. time
Hartwell Watkins
Sep 04, 2021
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Repeat customer. Apex Heating and Air replaced another aging HVAC/Heat pump at my home. Exceeded my expectations again! Services: Install heating system, Installation, Repair HVAC, Install AC, Install thermostat, AC maintenance, Repair AC
Linda Gunter
Aug 15, 2021
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I got an estimate from them in case I needed to replace my HVAC system. Johnny is fabulous. They replaced all the ductwork under my house including the boots. They were on time and did a famous job.
Dena McMurdie
Aug 14, 2021
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I've used Apex Heating and Air Conditioning several times, and I've always been happy with their service. They've done some repairs for me on two different HVAC systems and I also had them replace a system in a rental property. The employees are knowledgeable and always do a fantastic job. Most importantly, I feel like they are always honest with me and don't overcharge.
