Business Details
47 Years
experience
Emergency
services
Your Trusted HVAC Partner in El Paso & Las Cruces
Gray Refrigeration has served El Paso and Las Cruces since 1979, combining the personalized care of a small business with the efficiency of larger operations. Our team of trained installers and service technicians undergoes regular training to ensure technical expertise in heating, air conditioning, and indoor air quality. With over 40 years of experience, we prioritize the highest technical standards in the industry, leveraging the engineering backgrounds of our company owners to deliver quality products and service. We specialize in HVAC repair, installation, and maintenance for residential and commercial clients, offering free estimates and 24/7 emergency service.Our commitment to quality is reinforced by partnerships with Carrier and NATE certification, ensuring reliable solutions tailored to client needs. We maintain membership with the Better Business Bureau and provide financing options through Wells Fargo for HVAC upgrades. Our physical locations in El Paso and Las Cruces support prompt, localized service for all heating and cooling requirements.
Services
HVAC Repair
Plumbing Services
HVAC Installation
Maintenance Agreements
Drain Services
Water Heater Repair
Evaporative Coolers
Ductless Systems
Commercial Duct Cleaning
Energy Efficiency Upgrades
Details
- Year established: 1979
Highlights and features
- We offer 40+ years of HVAC expertise in El Paso and Las Cruces
- Our team includes NATE-certified technicians
- We provide free estimates for all HVAC installations
- Available for emergency HVAC service 24/7
- Partner with Carrier for factory-authorized parts and service
Associations and certifications
- Better Business Bureau
- Carrier
- NATE
Services
HVAC Repair
We repair all HVAC makes and models with time-and-materials billing and a 1-hour labor minimum. Our NATE-certified technicians address furnace, air conditioner, and heat pump issues promptly. Emergency service ensures rapid response for critical climate control failures.
Plumbing Services
Our decades of plumbing expertise cover drain cleaning, pipe repair, water heater services, and fixture installation. Certified technicians handle kitchen, bathroom, and commercial plumbing systems with guaranteed satisfaction. Preventive maintenance reduces emergency repair needs.
HVAC Installation
We install air conditioners, heat pumps, ductless systems, and evaporative coolers. Factory-authorized Carrier equipment ensures optimal performance. Free estimates cover new installations, replacements, and system upgrades for residential and commercial properties in our service areas.
Maintenance Agreements
Preventive maintenance plans keep HVAC systems operating efficiently. Annual tune-ups improve energy efficiency, extend equipment lifespan, and reduce repair risks. Scheduled service includes motor, coil, and filter inspections to maintain peak performance year-round.
Energy Efficiency
We implement energy-saving solutions including programmable thermostats, duct sealing, and Energy Star equipment upgrades. Our experts identify efficiency improvements that lower utility bills while maintaining comfort. Financing options make upgrades accessible for homeowners and businesses.
Questions
How often should I service my HVAC system?
We recommend annual maintenance for heating systems and cooling systems to ensure optimal performance and longevity.
What HVAC financing options are available?
We offer Wells Fargo financing solutions for HVAC installations and major system upgrades.
Do you service both residential and commercial systems?
Yes, we provide HVAC and plumbing services for both residential and commercial clients.
Are emergency repairs available after hours?
We provide 24/7 emergency HVAC service for critical system failures.
What areas do you service?
We serve El Paso, TX and Las Cruces, NM with local offices in both cities.
Do you offer free HVAC estimates?
Yes, we provide free estimates for all new HVAC installations and replacements.
Reviews (5)
George Jarvis
Jun 07, 2022
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We were very pleased with Chris and Joush, excellent and very professional. I would recommend them to anyone anytime Services: Installation, HVAC system maintenance
Muhammad K. Hameed
May 05, 2022
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Not a good service at all. Charged me extra $130 for a capacitor change during a maintenance which made no difference to anything. I was told to schedule a separate repair visit to put compressor gas as it's low and the reason AC is not cooling properly. At the end I am out of $312 with the AC still not running. I will never user their service again.
Sandra Wooten
Sep 14, 2021
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Was wonderful a gentleman would not give up until he could found the problem and then repaired it with a smile. I couldn't be more happy.
Casey Finn
Jun 06, 2021
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Called them up about a broken split unit and it was fixed a few hours later for a reasonable price. What more can you ask for? Services: HVAC maintenance, AC maintenance, HVAC repair
Lin Ville
Nov 19, 2020
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Joe was awesome he came to my home and set us up with our heater system. It took less than 30 min. He was kind, polite, thorough followed all Covid 19 regulations. I felt safe! The young lady at the office set us up with an appointment even worked super hard to set us up with a time that worked around my schedule even though she was booked she found me something I could work with. She also offered to place me on a list should someone cancel I would be called and asked if I wanted to take the spot. Very kind group of people the owner Mr. Esparza was very kind as well. Thank you so much for your AWESOME SERVICE!
