Business Details
36 Years
experience
Emergency
services
Trusted Plumbing, Heating & Air Services in Carlsbad, CA
John Stevenson Plumbing, Heating & Air has been a trusted provider of residential plumbing, heating, and air conditioning services in North County San Diego since 1990. Our family-owned business combines decades of industry experience with a commitment to quality craftsmanship, using premium materials and employing only licensed, certified technicians. We prioritize customer satisfaction through transparent pricing, same-day emergency services, and comprehensive warranties on equipment and installations.Our team undergoes rigorous training and background checks, ensuring reliable service for critical home systems. Active in community initiatives, we donate to local charities and maintain affiliations with professional organizations like the Better Business Bureau. With a proven track record of resolving complex plumbing and HVAC issues, we stand behind our work with a 100% satisfaction guarantee and a 5-Star Service Promise that includes post-service follow-ups.
Services
Plumbing Repair
HVAC Installation
Water Heater Services
Drain Cleaning
Sewer Line Repair
AC Maintenance
Heating Repair
Ductless Mini-Splits
Gas Line Services
Indoor Air Quality
Details
- Year established: 1990
Highlights and features
- 30+ years of local plumbing and HVAC expertise since 1990
- NATE-certified technicians with 93% on-site repair capability
- 10-year warranties on equipment installations and 7-year ductwork warranties
- 24/7 emergency service with upfront pricing guarantees
- Active community involvement with $1 per invoice donations to local charities
Associations and certifications
- NATE-certified
- EPA-certified
- Better Business Bureau
What people say
5-star service guarantee
Professional technicians
Same-day repairs
Clear explanations
Reliable emergency service
Services
Plumbing Repair
Our licensed plumbers handle emergency leak repairs, pipe replacements, and fixture installations with 24/7 availability. We utilize advanced diagnostic tools to identify hidden leaks and offer same-day solutions using code-compliant materials. Customers benefit from upfront pricing and a 100% satisfaction guarantee on all repairs.
HVAC Installation
We install energy-efficient heating and cooling systems from top manufacturers with 10-year warranties. Our NATE-certified technicians perform load calculations to ensure proper sizing and provide detailed explanations of system features. Financing options available for qualifying customers seeking HVAC upgrades.
Water Heater Services
From traditional tank systems to tankless models, we offer installation, repair, and maintenance services. Our technicians perform annual flushes to extend system life and diagnose efficiency issues. Emergency water heater repairs available with parts stocked in service vehicles for 93% same-day completion.
Drain Cleaning
Using hydro jetting technology and video inspection cameras, we clear clogs and buildup in residential drains. Our technicians identify root intrusion or pipe damage during cleaning and provide lasting solutions. Priority scheduling available for urgent drain emergencies.
Sewer Line Repair
We repair and replace sewer lines using trenchless technology when possible, minimizing property disruption. Our team conducts camera inspections to diagnose cracks, blockages, or root damage. Financing options available for major sewer system replacements with 7-year ductwork warranties included.
People
John Stevenson
Owner
With over 30 years in the industry, John leads our team of certified technicians while serving on the Plumbing, Heating and Air Conditioning Contractors Association board. He established our community donation program and maintains active involvement in local business networks.
Thomas
Lead Technician
Specializing in HVAC diagnostics, Thomas provides thorough system evaluations and troubleshooting. His expertise in furnace repairs and energy-efficient upgrades has earned multiple customer commendations for technical knowledge and clear communication.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including installation, repair, and maintenance for heating and air conditioning systems, with 24/7 emergency service and 10-year equipment warranties.
Do you offer plumbing emergency services?
Yes, our certified technicians provide 24/7 emergency plumbing repairs for leaks, burst pipes, and drain emergencies with upfront pricing and same-day solutions.
Are financing options available?
We offer financing plans for qualifying customers on major installations including HVAC systems, water heaters, and sewer line replacements.
What areas do you serve?
We serve Carlsbad, San Diego, and Orange County with both residential and commercial plumbing, heating, and air conditioning services.
What warranties do you provide?
We offer 10-year warranties on equipment installations and 7-year warranties on ductwork installations, with all repairs guaranteed to customer satisfaction.
How are technicians qualified?
Our team includes NATE-certified and EPA-certified technicians who undergo background checks and continuous technical training to maintain industry expertise.
Videos
Reviews (5)
Tina MIller
Oct 09, 2023
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Any project requiring wall repairs was expertly handled by Juan Gaytan and Valentin Gaytan, the drywall team par excellence. Their work was not only fast and meticulous, but they also flawlessly matched the blue wall color. Given my battle with Parkinson's Disease, they went the extra mile to promptly communicate any alterations, allowing us to make necessary adjustments with ease. These fine gentlemen truly deserve a 5-star rating. Kudos to both of you!
Natalie A. Dixon
Aug 27, 2023
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Attentive, helpful and attended to my needs voluntarily. Could not recommend more highly! Thank you! Michael Hoover is a genuinely lovely human who is instantly prepared to serve the community.
Patricia Hoover
Jun 22, 2022
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I've had multiple interactions with this company, all of which have been consistently positive. Their office demonstrates excellent responsiveness, and they efficiently employ various media for appointment reminders. Their technicians are not only well-informed and capable but also remarkably thorough and amiable. Armando, who has provided excellent service for us in the past, maintained his exceptional standard during today's visit. He swiftly diagnosed and resolved the issue, demonstrating his expertise once again. Thank you, Armando.
Jessica Fuller
Jun 13, 2022
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I had a leak in my ceiling and did a Google search for same day plumbing repair. Taylor from John Stevenson Plumbing, Heating and Air Conditioning/Complete Comfort Home Services came to the rescue. He was so knowledgeable and took the time to explain everything he was doing and seeing in a manner that made sense to me! The pride he takes in his work is evident in every way. One example is that he left his work areas more clean than they were when he arrived!
Not only was our leak quickly, efficiently, and professionally taken care of, but surrounding areas were inspected for potential problems as well. We were provided with 4 options for the repair ranging from just fixing the immediate problem to fixing the problem and installing whole house preventative measures; and I felt no pressure to select the most expensive option! I felt very comfortable looking at all the options that were clearly explained (thanks again to Taylor for his thorough and kind explanations) and selecting the option that was best for my family at this time. To say that I am happy with the services Taylor provided is a vast understatement! All aspects of the repair and Taylor's service were top notch!
Not only was our leak quickly, efficiently, and professionally taken care of, but surrounding areas were inspected for potential problems as well. We were provided with 4 options for the repair ranging from just fixing the immediate problem to fixing the problem and installing whole house preventative measures; and I felt no pressure to select the most expensive option! I felt very comfortable looking at all the options that were clearly explained (thanks again to Taylor for his thorough and kind explanations) and selecting the option that was best for my family at this time. To say that I am happy with the services Taylor provided is a vast understatement! All aspects of the repair and Taylor's service were top notch!
Paul MacFalda
Jun 06, 2022
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I worked with Skylar D and he was fantastic. He took his time to explain the problem and several possible solutions to my water heater issue. He helped train me to spot issues early, and what I can and can't do as a handyman. He was straightforward and honest on pricing. I'll definitely call them for my next plumbing problem.