Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Virginia Beach
Since 1955, Mechanical Service Company has been a trusted provider of heating, ventilation, and air conditioning solutions in Virginia Beach and the surrounding Hampton Roads area. As a family-owned business with over 60 years of experience, we combine generational expertise with cutting-edge technology to deliver reliable HVAC services, including maintenance, repair, and installation. Our team of certified technicians, including Trane Comfort Specialists, is committed to excellence, offering 24/7 emergency services and personalized solutions tailored to residential and commercial needs.We prioritize customer satisfaction through transparent communication, competitive pricing, and a dedication to continuous training, ensuring our clients receive the highest standard of care. With a focus on innovation and community, we have built a legacy of trust, serving thousands of local families while maintaining a reputation for quality craftsmanship and dependable service.
Services
HVAC Maintenance
HVAC Replacement
Air Conditioning Services
Furnace Repair
Geothermal Services
Water Heater Installation
Ductless Systems
Indoor Air Quality
Home Automation
Emergency Repairs
Details
- Year established: 1955
Highlights and features
- We have over 60 years of experience serving Virginia Beach and the Hampton Roads area.
- Our team includes certified HVAC technicians and Trane Comfort Specialists.
- We offer 24/7 emergency service for urgent heating and cooling needs.
- Financing options are available through Wells Fargo Home Projects credit cards.
- We serve Virginia Beach, Norfolk, Chesapeake, Suffolk, and Portsmouth.
Associations and certifications
- Trane Comfort Specialist
What people say
Fast emergency response
Professional technicians
Competitive pricing
Reliable service
Clear communication
Services
HVAC Maintenance
Regular HVAC maintenance ensures optimal performance and longevity of heating and cooling systems. Our technicians perform comprehensive inspections, cleanings, and adjustments to prevent breakdowns and improve energy efficiency. Clients benefit from reduced utility costs, enhanced indoor air quality, and extended equipment lifespan, with customized service plans tailored to residential and commercial needs.
Air Conditioning Services
From routine repairs to full system replacements, our AC services address cooling inefficiencies and emergencies. Certified technicians diagnose issues like refrigerant leaks, compressor failures, and thermostat malfunctions, using advanced tools and manufacturer-approved parts. Clients receive fast, reliable solutions to restore comfort during peak summer months, with 24/7 emergency availability.
Furnace Repair
Furnace repair services cover gas, electric, and oil-based systems, ensuring safe and efficient operation during winter. Our team troubleshoots ignition problems, airflow issues, and heat exchanger failures, prioritizing safety and compliance. Clients gain peace of mind with warranties on parts and labor, and same-day service options for critical heating needs.
Geothermal Services
Geothermal systems leverage underground temperatures for energy-efficient heating and cooling. We design and install ClimateMaster geothermal heat pumps, reducing energy bills by up to 80%. Clients benefit from eco-friendly technology, federal tax incentives, and long-term savings, with expert support for residential and commercial properties.
Indoor Air Quality
Our indoor air quality solutions combat allergens, pollutants, and humidity imbalances using Air Scrubber and PlasmaPure 600 technologies. Services include installation of purifiers, humidifiers, and dehumidifiers, tailored to homes and businesses. Clients experience healthier living environments, reduced allergy symptoms, and improved HVAC system efficiency.
People
Melanie Riggs
President
A Virginia Beach native, Melanie Riggs has over 30 years of HVAC industry experience, progressing from new construction to leadership. She prioritizes customer care and team development, balancing business growth with family values.
Hector Meza
General Manager
Hector Meza, a Virginia Beach resident since 1987, advanced from HVAC apprentice to General Manager. With a Master HVAC Tradesmen License, he focuses on customer satisfaction and operational excellence, serving the community for over 30 years.
Jim Meyers
Service Manager
Jim Meyers transitioned from hospitality to HVAC, earning a Master License in 2018. As Service Manager, he emphasizes technician training and customer-centric service, combining technical expertise with leadership experience.
Trishia Curry
Chief Financial Officer
Trishia Curry oversees accounting and HR operations, leveraging her financial expertise to ensure organizational stability. Her focus on process optimization and employee relations supports MSCO's growth and client satisfaction.
Melanie Wilkerson
CSR Manager
Melanie Wilkerson manages customer service operations, utilizing her legal and customer service background to enhance client interactions. Her commitment to detail and team collaboration strengthens MSCO's reputation for reliability.
Questions
What HVAC services does Mechanical Service Company offer?
We provide maintenance, repair, and installation for heating, cooling, geothermal systems, indoor air quality, and water heaters, including 24/7 emergency services.
Do you serve areas outside Virginia Beach?
Yes, we serve Norfolk, Chesapeake, Suffolk, Portsmouth, and surrounding Hampton Roads regions.
Are financing options available?
Yes, we offer Wells Fargo Home Projects credit card financing for qualifying purchases and services.
What certifications do your technicians hold?
Our team includes Trane Comfort Specialists and seven Master HVAC Tradesmen licensed in Virginia.
How can I schedule an HVAC appointment?
Call us at 757-427-0016 or request service online through our website for prompt scheduling.
What brands do you work with?
We install and service Trane, Navien, Honeywell, Bosch, ClimateMaster, and other leading HVAC brands.
Videos
Reviews (5)
Clayton Bailey
Jun 13, 2022
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I have done business with MSCO for many years. Our technician, Rick, is superb in every respect. Rick is excellent in terms of technical competence as well as professionalism. Rick has many years of related HVAC experience and invariably keeps up with innovation. We would never think of doing business with anyone else especially as long as Rick is a part of MSCO
Sean G.
Jun 09, 2022
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There were two techs sent to my house. One was Leon. Not sure about the other gentleman's name. Both were spot on professional and courteous. I've been an MSCO customer for quite a few years and have been on their maintenance service agreement the whole time. I have been uniformly impressed with the technicians they send out. I hope they continue to maintain the same standard in all the employees they hire. It has served them well.
John Donahue
Apr 07, 2022
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Extremely happy with the service and repair that MSCO performed today. Can't say enough about the professional and polite service we received from the technician Tommy who showed up early and solved my heat pump issue and also serviced my heat pump. This is why we also sign a yearly contract with MSCO great company. Thank you Services: Repair HVAC, A/C system maintenance
Phillip Greer
Mar 17, 2022
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I had my entire home system replaced with MSCO a few months ago. Service and price from the beginning was by far the best of all the other companies I shopped. Robert wasn't the pushy salesperson like the others I experience elsewhere. He took the time to educate and explain things while doing an estimate and in the end was able to provide a much better rated system at a much better price than anywhere else!
The installation team was great! All were very professional, kept things clean, and completely the install quickly. Today I just had my first maintenance visit and Leon continued my positive experience. He was very professional, informative, and thorough. I would highly recommend MSCO!
The installation team was great! All were very professional, kept things clean, and completely the install quickly. Today I just had my first maintenance visit and Leon continued my positive experience. He was very professional, informative, and thorough. I would highly recommend MSCO!
Nicole Friez
Mar 10, 2022
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Great service. Rick came out to do my service check & he very efficiently cleaned the units indoor & outdoor. He made some suggestions & showed me what he might recommend. He was very pleasant & did a fabulous job. I would definitely recommend this company & Rick . Service: HVAC system maintenance
