Business Details
27 Years
experience
Emergency
services
Your Trusted HVAC Partner in Tyler, TX
Established in 1999, Walker Heating & Cooling has built a reputation as one of East Texas' most trusted HVAC providers. Our team of certified technicians delivers 24/7 emergency service and factory-trained expertise for residential and commercial heating, cooling, and refrigeration systems. We prioritize customer satisfaction through same-day appointments, transparent communication, and fully stocked service vehicles. Our owner-operated approach ensures personalized attention, with a focus on high-efficiency system installations and geothermal solutions.Backed by decades of combined industry experience, we guarantee quality workmanship and maintain active community involvement. Our commitment to safety includes verified technician identification and comprehensive training programs. From routine maintenance to emergency repairs, we serve Tyler and surrounding areas with reliable, code-compliant HVAC solutions.
Services
Residential Air Conditioning
Gas Furnaces
Geothermal Heat Pumps
Commercial Refrigeration
Insulation
Details
- Year established: 1999
Highlights and features
- We offer 24/7 emergency HVAC service with no answering service delays
- All technicians are NATE-certified and factory-trained professionals
- Same-day service appointments available for urgent cooling/heating needs
- Fully stocked service vehicles ensure on-site problem resolution
- Owner-operated business with personalized customer communication
What people say
Prompt and efficient
Knowledgeable and professional
Exceeded expectations
Great job
Professional and friendly
Services
Residential Air Conditioning
Our certified technicians provide comprehensive residential air conditioning services including system installation, maintenance, and emergency repairs. We specialize in diagnosing and resolving cooling issues efficiently, using factory-trained methods and genuine replacement parts. Our same-day service commitment ensures homeowners maintain comfort during Texas heatwaves.
Geothermal Heat Pumps
We install and service geothermal heat pump systems that leverage underground temperatures for energy-efficient heating and cooling. These systems reduce utility costs while qualifying for tax incentives. Our technicians are trained in WaterFurnace systems and handle complete geothermal loop installations and maintenance.
Commercial Refrigeration
Critical commercial refrigeration services maintain food safety and business operations. Our team repairs walk-in coolers, ice machines, and restaurant equipment with rapid response times. We understand time-sensitive commercial needs and provide 24/7 emergency service for restaurants and food service establishments.
Insulation
We install blown-in insulation to improve home energy efficiency. Our solutions reduce HVAC workload by sealing attics and walls, lowering energy bills while maintaining indoor comfort. This service complements HVAC system upgrades for comprehensive home efficiency improvements.
Gas Furnaces
Professional gas furnace installation, maintenance, and repair services ensure winter reliability. We service all major brands and offer high-efficiency models that reduce heating costs. Our technicians perform safety checks and carbon monoxide testing as standard procedure during service calls.
People
Dustin Walker
Owner
Founder of Walker Heating & Cooling since 1999, Dustin brings decades of HVAC expertise. He transitioned from industry experience to establish this customer-focused business. Active in community service, Dustin balances family time with lake activities and motorcycle rides.
Trish Powell
Office Manager
With nine years of service, Trish manages office operations while maintaining personal client relationships. She coordinates service logistics and supports technicians. Married for 26 years with three children, she plays a maternal role in the workplace environment.
Leigha Lusk
Dispatcher
Over a decade of office experience supports Leigha's role as HVAC dispatcher. She coordinates service calls and client communications. Married to Luke with one child, she balances professional responsibilities with family commitments in the Tyler community.
Jose Lugo
Technician
NATE-certified technician with six years of service experience. Jose specializes in HVAC system diagnostics and installations. His technical expertise and customer service skills make him a preferred technician for complex residential and commercial jobs across East Texas.
Curtis Washburn
Installer
Lead installer with 20 years of HVAC experience after transitioning from automotive repair. EPA-certified, Curtis handles complex installations requiring mechanical expertise. Recently married, he ensures first-time quality installations that minimize follow-up service requirements.
Questions
What HVAC services do you offer in Tyler?
We provide residential and commercial heating, cooling, and refrigeration services including installation, repair, and maintenance. Specialties include geothermal systems and emergency service.
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24/7 emergency service with technicians available at all hours for urgent heating and cooling needs across East Texas.
Which areas do you service?
We serve Tyler and surrounding East Texas communities including Canton, Lindale, Wills Point, Ben Wheeler, and Mineola.
Are financing options available?
Yes, we offer financing programs to help customers manage HVAC system upgrades and replacements.
How quickly can you respond to service requests?
We offer same-day service appointments and typically respond to emergency calls within hours of initial contact.
What makes your technicians qualified?
All technicians are NATE-certified with factory training. They receive ongoing in-house training and maintain current industry certifications.
Reviews (6)
Jeremy Martin
Jun 09, 2022
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My A/C went out and when they came out He fixed it within 25 minutes and my A/C was working perfectly again shoutout to Heath Services: HVAC duct & vent repair, A/C system maintenance
Stryker Electric Llc
Apr 13, 2022
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Walker is very professional. They show up on time. The technician was great explaining what the problem was with our office A/C, and they fixed it. Our offices A/C will freeze you out now. We will continue using Walker for all of our A/C or heating work that needs to be done. Thank you for all your help! Services: A/C system repair, A/C system maintenance
Eric Staples
Apr 06, 2022
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I called, made an appointment, they finished their previous job early and came out to my place and checked my AC out. i had been quoted by another company already. walker heating and cooling did a diagnosis on my AC and quoted me a price that was 80% less. AND they replaced what needed to be replaced instead of trying to up-sell me an entirely new unit AND they made me offers for regular maintenance. so On time Efficient Professional Affordable Trustworthy. what else do you want?
Coye Harris
Apr 05, 2022
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I have had ongoing bad experiences with other local HVAC companies on my personal systems and did not want to deal with the same issues for my business. I am not a price shopper or someone who haggles, I just want quality work and deliver what you promise. Walker did exactly that. Sent an easy to understand quote, set an appointment for a new outdoor unit, showed up on time, install was done quickly, system works great, and checked in later to see how everything was working. Thank you so much!
Charlotte Morphis
Mar 17, 2022
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These men installed my unit in rainy cold weather and were wonderful. I would highly recommend anyone needing a new ac heating unit to use Walker! Thank you for such a great job! Services: HVAC duct & vent installation, Heating system installation, Install AC, Install thermostat
Jennifer Kellogg
Mar 15, 2022
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Flat Creek Marina & RV Camping used Walker Heating & Cooling to repair a commercial refrigeration systems. Phone staff were polite and friendly. A repairman was able to come out in-person within two hours. The repairman was knowledgeable, showed me what was going on, and provided pricing before initiating repairs. As a result, our system is back up and running better than ever. Thank you, Walker Heating & Cooling.
