Air Concepts

Our regular technician KNOWS his profession. He has saved us money over the years identifying parts that were wearing out, on our 20 yr old system, so we could replace the PARTS instead of the air conditioner/heater. He always cleans our intake vent, and also cleans up after himself. He is quick, efficient, and polite. The woman in the office is smart, courteous, and efficient with scheduling and addressing my needs.

I also LOVE that I can purchase a contract for the year (at a discounted price), guaranteeing I get my air conditioner serviced before summer, and my heater serviced before winter. To top it all off, this company was started by a woman (who serviced our unit herself back years ago). I so appreciate the consistency, reliability, and professionalism of the whole team year after year.

Our service technician Zach was great! We moved in last year so our air wasn't really getting cool and it didn't seem to have air coming out as well as it should so we thought it may need maintenance. He came out explained what was going on. Showed us our very very disgusting filthy filter and washed it down. Our unit was frozen so basically it needs to defrost. Looked at our unit told us if it was reliable(which it was not they only made them for 3 years so that told us a lot).

He advised we needed lots of towels around our unit as they'll be a lot of water as the ice will melt. He gave us a couple of options. We decided to go with the more economical choice and pray for the best and said he would be back tomorrow to finish up it would be about $500 and would fit us in. Unfortunately, we can't use the air conditioner today.

Service call was $87.50 reasonable. He had a great attitude, very professional, was knowledgeable. Overall, we would recommend to everyone. Definitely would call them back! Thank you Zach

Air concepts is the only air conditioning and heating service I have used for over 20 years. I referred them to many of my friends who are equally & completely satisfied with their service and workmanship. Their prices are fair and service is outstanding! Thank you once again Air Concepts for coming to my rescue today Service: A/C system maintenance

I got a new American standard a/c unit and an old unit fixed by Air Concepts recently. The way Zach handled the issues makes me feel so comfortable and gives me a huge confidence now and future works. As a restaurant owner specially in summer, I do really appreciate the professional care when immediate service needs. I strongly recommend Air Concepts and Zach. His approach was professional, honest and organized.

Noah came to do semiannual HVAC checkup today. He was prompt, efficient and friendly. He did a great job!

We have used the service from Air Concepts for the past 13 years. Air Concepts installed our heater 13 years ago. Mark has serviced our heating and air conditioning since then. He is very knowledgeable, kind and professional. We recently decided to replace our 25 plus year old air conditioning unit that air concepts has serviced over the past 13 years.

We replaced it because it had the old R22 coolant. We changed all the air ducts and had a variable speed AC system installed. Working With Kelly was easy as she provides a thorough estimate and explains everything. Our installers Todd, Brian and the rest of the crew were very professional and did an excellent job. We highly recommend Air Concepts for their honesty and professionalism.

Air Concepts and Kellie Mae have taken care of my air conditioning needs for several years. Her approach is professional, straight forward and honest. She also handled my daughter's air conditioner replacement 2 years ago.

Service tech identified the issue within 15 minutes. Found failed component and discovered second component was near end of life. Tech had both parts in truck, asked for authorization to change parts and then had system fully functional within the hour. Paid bill on spot and happy to have functional air conditioning again. Service: A/C system repair

These guys have been my go-to company for years of air conditioned comfort. They show up on time, have the knowledge & skill to fix it right. I live in a three story condo, my system is hard to get to & prone to. mice (yikes!). Zach just undid another round of critter craziness & has my family back in cool comfort. Never a push for more than you need but always honest with your repair options. Thank you once again!

We replaced our old and ailing HVAC system and attic ducts with a solution proposed by Air Concepts. Air Concepts gave us a thorough and competitive quote after a very professional evaluation of our old system. The work done by the skilled installers matched the quote and exceeded our expectations. The system works quietly and cools quickly. Air Concepts and the installers communicated to us clearly along each step of the way. They answered our questions and responded to our requests quickly. I am happy to refer them to our friends and neighbors.

From the person who answers the phone, to the dispatcher/ scheduler, to the technician, I found this company to be of high quality and honest. Not only were they professional, and efficient, but I found each of them to be friendly and easy to deal with. Such qualities are very hard to find today and I will call the again if an issue arises in the future. Based on my experience I would recommend them to anyone I know.

It was time for my annual HVAC Maintenance. Their technician, Noah, arrived on time and went about doing his job in a professional manner. He examined my filters, serviced the A/C Unit, and then ran the unit while testing various vents to make sure the cooling temperature was good. Answered all my questions and explained everything to me. I was really pleased with the service.

We have used Air Concepts for 15+ years. After a bad experience with a prior company after interviewing 5 different companies we settle on Air Concepts for our air and heating needs, they come out twice a year to do their maintenance. We are very satisfied with their services.

Air Concept has been my Contractors for 10 years for my properties. Great experience overall. Professional and personal treatment you expect from a family owned business. Kelly and Mark both are making it happen for me. Thanks Services: Install thermostat, A/C system maintenance, Install AC, Heating system maintenance

Air Concepts came out to our house and evaluated my interests in transitioning to appliances which don't use fossil fuels. The advisor was knowledgeable of possible rebates and will be sending estimates to install a water heater heat pump system, mini-split electric heating and cooling heat pump system, panel upgrade, and insulation. I appreciate Air Concepts helping our community wean off of fossil fuels!

From how Frank answered the phone with “How can I make you smile today” to Daisy who was training to Mark who was truly an expert for my HVAC system their service was 5 Star! Highly Recommend Air Concepts!

Installers of our new air conditioning / heating system arrived on time, were competent, courteous and professional. We are very pleased with our new system. It is rare that you find contractors who have this level of service and actually do what they promise. I cannot recommend these folks more highly. Service: HVAC duct & vent installation

Kelly came out to give me an estimate on a central air system including a new furnace and ducting. She was 100% professional from beginning to end. Her pricing was actually lower than some of the bigger companies and she was more transparent then the other companies, and told me the truth. I will use her.

Air Concepts consistently provides high quality caring service which is much appreciated. Thank you!

Installers of our new air conditioning / heating system arrived on time, were competent, courteous and professional. We are very pleased with our new system. It is rare that you find contractors who have this level of service and actually do what they promise. I cannot recommend these folks more highly.

I highly recommend Air Concepts from the initial consultant I visit, to the install, to the edgy credit and service. All transparent, consistent top level service, response. no games, no BS. Outstanding. Worth every extra penny invested. In HVAC Service: HVAC system maintenance

I had upstairs and downstairs American standard air conditioning/heating units installed. Whenever you are doing a big install like that, there are always going to be small glitches. But through it all they have been very accommodating, extremely receptive and communication is out of this world. Been almost a year since our install and some small issues but whenever I have contacted them: 1. Karen the office manager usually has a email reply out to u within an hour even on weekends 2.

They can usually have someone out to help deal with issues the next day. In a perfect world, you wish for everything to turn out perfect but in the real world I’ll take a company that doesn’t leave you out to dry.

Our heating system went out and Zach was here promptly to help! He was very professional, friendly and was able to determine the issue within a few minutes. The whole service took only an hour to fix and he took the time to help me understand what had happened and how to prevent further issue. I have worked with Air Concepts for years and they are the most knowledgeable and honest, I am very lucky I found them!

Mark went to fix my AC and very responsive, polite, and very professional. He accommodated my schedule and was prompt on time and knowledgeable. He double checked everything to make sure everything is working. I highly recommend Air Concepts, they are top notch! Great people!

My control panel stopped working on Saturday. I texted the company and had an immediate response. Mark was at my house within a few hours and solved the problem right away. Mark has been here before, and is not only good at his job, but a nice person and very friendly and helpful. Couldn't have been handled any better!

I liked their quick response to my request. And even though I got the time of our first appointment mixed up, they were quick to reschedule me. Charles is very professional and knowledgeable and honest. I will definitely be calling them back for any future services.

If you're looking for an honest, reliable HVAC company, This is the one to go with. Our neighbors have been using Air Concepts for over 20 years. They we were the ones who referred us to them an was not disappointed. We moved in our home 2016 and not sure when our HVAC was service, if at all. Mark came out and provided a full inspection and was very honest with the diagnosis.

The good news is it was not bad news. I appreciate the fact there was no "up selling" whatsoever. The quote I was given over the phone was very close to the price I paid for the service. Especially since we had them out during a nasty heatwave. I will continue to use Air Concepts as well as refer them to anyone I know.

I Would have been more than happy to work and promote women in Business, but like any other Pro you got to be on time. I was given a 1 hour window with and update who never came? I was there on time, 90 ' later I called, too late. Things happened, we both have smartphones today Don't we? Courtesy and respect is a 2 way street and punctuality is the ultimate politeness of Queens and Kings :

Air Concepts replaced by evaporator coil this morning. I called them on Wednesday afternoon and they scheduled Frank Gleason to come out on Thursday. He did and diagnosed my problem right away. I need a new evaporator coil. He immediately phone his office to find a unit and they did. Their install team of Zach and Pedro arrived Friday morning at 10:30 ( 2-4 hrs earlier than scheduled) and were done by 12:30.

Very pleased with their work and pleasant demeanor. A joy to talk to. The dispatcher, Karen, was very helpful. The team of Frank, Zack, Pedro and Karen were great. I highly recommend Air Concepts for your AC/Heating solutions. And for peace of mind, get on one of their twice a year maintenance plans. Protect your AC/Heating investment.

Air Concepts is my top choice to get information regarding my options when installing a new HVAC system in my home. The knowledge goes beyond options, it has to do with permit requirements, rebates and potential tax credits. Air Concepts has been in business for over 30 years, it is leveraging lessons learned acquired over many years of experience.

Air Concepts has all the proper licensing and insurance to do the job properly. In it’s class of high performing and high longevity system, it has a better value than his competitors. If a good installation with a good system is important to you consider Air Concepts as one of the installers to request facts, data and pricing.
Víctor Bustamante

This company is FANTASTIC! Kelly and Josh really care about their company and the work that is done. Kelly is patient to answer any questions. Josh has such a chill personality he has a quick remedy to any concern. We chose clean air Concepts because of 2 reasons. We knew someone that had just had a knew HVAC put into their home and their furnace moved to their attic with a very good experience. Second, the price after rebates was the best out of 5 companies that came out.

Other companies were simply not willing to do the rebates. The technician Todd did an outstanding job and worked the hardest I've ever seen anyone work. He was so focused and I knew I had the right person for the job. I was pleased to have Josh put in 3 returns to meet maximum air flow in our home for heating and air. Now, the whole house is an even temperature at any spot. I am a very HAPPY and CONTENT costumer:

I recently had a problem with a leak coming from the heater cabinet in the house and I couldn't figure out what it could be. Fortunately, Mark came to our house promptly and determined that the condenser pump that was clogged caused the leak due to the blockage. Mark was thorough in his inspection and evaluation, fixed the problem quickly and efficiently and made valuable recommendations to address some items that had been neglected in our HVAC system a few years.

My family and I are extremely grateful to the "Queen of Comfort" Kelly and her crew for taking such good care of my family and I. I will be sure to have Air Concepts on our list of trusted service contractors to refer to anyone who is in need of great service.