Business Details
45 Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in Orange County, CA
Founded in 1981, Saddleback Plumbing has built a reputation as a trusted provider of plumbing, heating, ventilation, and air conditioning (HVAC) services throughout Orange County, California. Our commitment to quality is reflected in our use of premium materials and advanced techniques to address everything from minor repairs to comprehensive system installations. As a Lennox Premier Dealer and authorized Generac dealer, we combine cutting-edge technology with expert craftsmanship to deliver reliable solutions for residential comfort. Our team of certified technicians brings decades of combined experience, ensuring every service call meets rigorous standards of professionalism and efficiency.Affiliated with the Plumbing Heating & Cooling Contractors Association, we maintain a focus on continuous training and community engagement, exemplified by our president Bill Chronister being named Contractor of the Year. With a customer-centric approach that prioritizes transparency, prompt service, and long-term satisfaction, we have earned the trust of homeowners across Orange County through consistent performance and referrals.
Services
Plumbing Repair
HVAC Installation
Generator Services
Home Care Club
Radiant Heating
Details
- Year established: 1981
Highlights and features
- 40+ years of combined experience serving Orange County since 1981
- Certified technicians trained in the latest plumbing and HVAC technologies
- 24/7 emergency services for urgent plumbing and heating issues
- Financing options available for system replacements and major repairs
- Satisfaction guarantee with transparent pricing and no hidden fees
Associations and certifications
- Lennox Premier Dealer
- Generac Authorized Dealer
- Plumbing Heating & Cooling Contractors Association (PHCC)
What people say
Eric was very professional
Outstanding Service
Arrived on time
Attention to detail
Honest and friendly company
Services
Plumbing Repair
Our certified technicians handle all plumbing emergencies including leak detection, pipe repairs, and fixture replacements. Using advanced diagnostic tools, we identify issues quickly and implement durable solutions that prevent future problems. Customers benefit from same-day service and guaranteed workmanship.
HVAC Installation
We install energy-efficient heating and air conditioning systems from trusted brands like Lennox. Our process includes personalized system selection, proper sizing calculations, and professional installation that maximizes energy savings and indoor comfort for Orange County homes.
Generator Services
As an authorized Generac dealer, we provide whole-house generator installations and maintenance. Our services ensure uninterrupted power during outages with automatic transfer switches and regular system testing to maintain operational readiness.
Home Care Club
Our membership program offers preventive maintenance for plumbing and HVAC systems. Benefits include priority service scheduling, waived dispatch fees, and discounted repairs to help homeowners avoid emergencies and extend equipment lifespan.
Radiant Heating
We install hydronic radiant heating systems that provide even warmth through floors. This energy-efficient solution eliminates cold spots and improves indoor air quality by reducing dust circulation compared to traditional forced-air systems.
People
Bill Chronister
President/CEO
Founder with 40+ years in the industry, overseeing technician training and daily operations while maintaining community involvement through PHCC association leadership.
Jared Nichols
Vice President
Manages service quality assurance and technician supervision, ensuring all work meets company standards for technical excellence and customer satisfaction.
Kim Winder
Office Manager
Coordinates office operations and customer service protocols, implementing efficient processes that enhance client experience and employee working conditions.
Ed Goforth
Dispatch
Coordinates technician scheduling and appointment logistics, ensuring timely arrivals and effective communication between field staff and customers.
Sandy Manhart
Customer Service
Handles customer inquiries and appointment scheduling while providing technicians with detailed service information to optimize each job's success.
Questions
What areas do you service?
We serve all Orange County communities including Lake Forest, Newport Beach, Irvine, and San Clemente with prompt service available across the region.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing and HVAC services for urgent issues like burst pipes, heating failures, and AC breakdowns.
What financing options are available?
We offer 0% interest financing for qualified customers on new system installations through our partnership with Lennox Financial Services.
How can I join the Home Care Club?
Contact our office to select from three maintenance plan tiers covering plumbing, HVAC, or combined systems with exclusive member benefits.
Are your technicians certified?
All our technicians hold current industry certifications and receive ongoing training through PHCC programs to maintain technical excellence.
What brands do you work with?
We specialize in Lennox HVAC systems, Generac generators, and major water heater brands while maintaining expertise with all equipment types.
Videos
Reviews (4)
Shannon Roberts
Jun 18, 2022
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Needed to install kitchen faucet. The person who came out, I suspect, had Parkinson's as his hands shook terribly. Therefore it took a long time to install because of his disability. He also had numbers written on his wrist in purple ink which got all over my painted kitchen cabinet in front of sink. Only way to remove was a Mr. Clean magic eraser, which it say's don't use on painted wood, but nothing else worked.
I left the room and more ink was on my cabinet when I returned. Then I noticed the purple numbers on his wrist. No apology, nothing. He just said I'll remove it from my wrist. Again I had to remove it from my cabinet. He was totally disinterested in his job, as he kept yawning. He was packing up ready to leave and I asked if he was going to caulk around faucet and air gap.he said not needed. Well, he left and the faucet leaked as I suspected it would.
Another guy came out next day and caulked. Obviously the first guy didn't caulk because it would be impossible for him to with his hands shaking so badly. I left a message for the owner.never got a call back. I think I deserve a discount so maybe that's why I haven't heard back.
I left the room and more ink was on my cabinet when I returned. Then I noticed the purple numbers on his wrist. No apology, nothing. He just said I'll remove it from my wrist. Again I had to remove it from my cabinet. He was totally disinterested in his job, as he kept yawning. He was packing up ready to leave and I asked if he was going to caulk around faucet and air gap.he said not needed. Well, he left and the faucet leaked as I suspected it would.
Another guy came out next day and caulked. Obviously the first guy didn't caulk because it would be impossible for him to with his hands shaking so badly. I left a message for the owner.never got a call back. I think I deserve a discount so maybe that's why I haven't heard back.
Garth Holbrook
May 28, 2022
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One of our toilets was leaking at the base. I called Saddleback and they had someone out that day. Walt (the repairman) was great. Service: Toilet repair
Lynne Baca
May 25, 2022
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Technician arrived on time. Introduced himself and set to work. He confirmed my diagnosis and reviewed the replacement faucet I had purchased. He did try to upsell me on garbage disposal replacement and water shutoff valve replacement, but not a hard sell. He ended up just replacing the faucet as I had requested. He knew his plumbing steps. He did a good job and explained the features of my new electronic faucet and battery replacement. He cleaned up and left everything in order. The faucet is working well and no more drip!
Erlinda Yguico
Apr 24, 2022
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I am very satisfied with the job Tech Chrisc performed on fixing and repairing my bathroom toilet tank. He replaced whatever parts are necessary including tank bolts that was broken off that caused the leak under the tank. My bathroom toilet tank was rebuild. Tech Chrisc was very professional and did his job in a timely manner. I would recommend this particular company to anybody anytime. They do a very thorough job for sure.
