Business Details
30 Years
experience
Emergency
services
Your Trusted HVAC Partner in Wilmington, NC
Since 1996, CBS Mechanical Services has been a trusted provider of HVAC solutions across New Hanover, Pender, and Brunswick counties. Founded by Chris and Kristen Smith, our team combines decades of local expertise with state-licensed H2 and H3 certifications to serve residential, commercial, and industrial clients. We specialize in sales, installation, and maintenance of major HVAC brands, including Bryant, Carrier, and Trane, while offering 24-hour emergency service and flexible financing through GreenSky Financial.Our commitment to quality is backed by comprehensive insurance, service contracts with bonus discounts, and specialized experience in diverse settings from historic homes to crematoriums. As active members of St. Mark Catholic Church, we prioritize community involvement through charitable donations and sponsorship of local sports teams. Our senior, military, and first responder discounts reflect our dedication to making HVAC services accessible and affordable for all customers.
Services
HVAC Repairs
System Installation
Gas Line Work
Service Contracts
Emergency Service
Details
- Year established: 1996
Highlights and features
- We offer 24-hour emergency HVAC service with licensed technicians
- Our team holds H2 and H3 state certifications for all HVAC systems
- Senior, military, and first responder discounts available
- Financing options through GreenSky Financial for major projects
- Community involvement through local charity donations and sponsorships
Associations and certifications
- NC State Board of Examiners
Services
HVAC Repairs
Our licensed technicians provide comprehensive HVAC repair services for residential, commercial, and industrial systems. We service all major brands including Bryant, Carrier, and Trane. Our expertise covers both modern and legacy systems in diverse environments ranging from historic homes to industrial facilities.
System Installation
We specialize in HVAC system installations with H2 and H3 state-certified licenses. Our team only recommends replacements when necessary, ensuring cost-effective solutions. We install units for residential, commercial, and industrial applications while maintaining strict quality standards.
Gas Line Work
Our services include gas line installation and furnace maintenance for residential and commercial properties. We handle both new construction and retrofit projects with proper licensing and safety protocols. Our technicians are trained in all aspects of gas system maintenance and repair.
Service Contracts
We offer comprehensive service contracts with bonus discounts for ongoing HVAC maintenance. These plans cover regular system checkups, priority service scheduling, and cost-saving benefits for residential and commercial clients. Contracts help prevent unexpected breakdowns and extend system lifespan.
Emergency Service
Our 24-hour emergency HVAC service ensures immediate assistance for critical system failures. Available year-round, this service covers residential, commercial, and industrial clients with urgent heating or cooling needs. We prioritize rapid response times for all emergency situations.
People
Chris Smith
Owner/Operator
With over 25 years of HVAC experience, Chris Smith leads technical operations at CBS Mechanical Services. A Wilmington native, he completed his apprenticeship locally and maintains state H2/H3 certifications. He specializes in complex system diagnostics and installation.
Kristen Smith
Office Manager
Kristen Smith oversees daily operations and customer service at CBS Mechanical Services. Her administrative expertise ensures smooth project coordination and client communication. She manages service contracts, billing, and scheduling while supporting community outreach initiatives.
Questions
What HVAC services do you offer?
We provide installation, repair, and maintenance for residential, commercial, and industrial HVAC systems. Our services include gas line work, emergency support, and service contracts with bonus discounts.
Are you available for emergencies?
Yes, we offer 24/7 emergency HVAC service with immediate response for critical heating or cooling system failures across all property types.
Do you service all HVAC brands?
We work on all major brands including Bryant, Carrier, Trane, York, Goodman, Lennox, Rheem, American Standard, and Coleman units for both repair and installation needs.
What payment options exist?
We accept cash, check, credit cards, Venmo, and PayPal. Financing through GreenSky Financial is available for major installation and replacement projects.
Do you offer discounts?
Yes, we provide senior, military, and first responder discounts on all HVAC services to show appreciation for our community members' service.
What areas do you serve?
We primarily serve New Hanover, Pender, and Brunswick counties in North Carolina, including Wilmington and surrounding communities for residential and commercial HVAC needs.
Reviews (4)
Jodie Weaver
Apr 07, 2022
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Chris is great! Prompt, professional, and very knowledgeable. Looking forward to a cool summer thanks to him. Service: Install AC
Zack Gooden
Dec 15, 2020
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We had a very horrible experience with Chris, owner at CBS Mechanical. Over promise and under deliver is what we experienced constantly from the bid to the actual invoice on the job, to getting the work done in a timely fashion, to the quality of workmanship. To cap it off he stepped on a fire sprinkler line in the attic above our lobby resulting in over $15,000 in water damage and repairs needed.
See pic. Give Wilmington Air a call. It took Chris almost 2 weeks to even start a job replacing insulation on a duct. Wilmington Air was onsite for an estimate the same day as we called and had the repair completed within 3 days.
See pic. Give Wilmington Air a call. It took Chris almost 2 weeks to even start a job replacing insulation on a duct. Wilmington Air was onsite for an estimate the same day as we called and had the repair completed within 3 days.
John Crankshaw
Oct 26, 2019
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This company is best in town, they do really great work. I called them they were at my house in less than an hour. 10/10, would call again and recommend.
Sean Wall
Nov 14, 2014
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Chris and the guys at CBS Mechanical are unreal. I've used them over the past 4 years for a Wilmington property that I have. It never fails that my AC unit stops working after 5pm. I call CBS and the guys are all over it. They went out recently in 100 degree heat in under and hour. Seriously-call these guys. Awesome work.
