Business Details
Emergency
services
Trusted HVAC Services in Austin
Hank's Service has served Austin and its surrounding communities for over a decade, prioritizing customer satisfaction through quality HVAC solutions. Our team of trained and certified professionals specializes in air conditioning, furnace, and heat pump installations, repairs, and maintenance, ensuring residential and commercial spaces remain comfortable year-round. We emphasize local expertise, 24/7 emergency availability, and a strict code of ethics to deliver reliable service.Our commitment to using affordable, high-efficiency systems and providing transparent consultations has established us as a trusted partner for homeowners and businesses alike. With a focus on combining technical proficiency and personalized care, we guarantee solutions that exceed expectations while maintaining competitive pricing.
Services
Air Conditioning
Furnace Repair
Heat Pump Installation
Indoor Air Quality
Emergency HVAC Services
Highlights and features
- We offer 24/7 emergency HVAC services for urgent needs.
- Our team includes certified technicians with over 15 years of experience.
- We guarantee 100% satisfaction with all repair and installation work.
- We provide transparent pricing and free initial consultations.
- We specialize in energy-efficient HVAC systems that reduce utility costs.
What people say
Punctual service
Knowledgeable technicians
Friendly staff
24/7 availability
Cost-effective solutions
Services
Air Conditioning
Our air conditioning services include repair, installation, and maintenance of residential and commercial cooling systems. We diagnose issues like refrigerant leaks and thermostat malfunctions while offering energy-efficient unit replacements. Our technicians ensure optimal performance to maintain comfort during Austin's hot summers.
Furnace Repair
We provide comprehensive furnace repair and replacement solutions for Austin's colder months. Our team addresses common issues like faulty ignitions and noisy operation while recommending high-efficiency models that reduce energy bills and improve home warmth reliability.
Heat Pumps
Heat pump services cover repair, installation, and annual inspections for dual-purpose heating and cooling systems. We identify electrical failures and refrigerant leaks while offering preventative maintenance to extend system lifespan and maintain year-round efficiency.
Indoor Air Quality
Our indoor air quality services include installation of media, electronic, and HEPA air cleaners integrated with HVAC systems. We address pollutants like pollen and dust to improve respiratory health while offering financing options for whole-home air purification upgrades.
Emergency HVAC Services
Emergency HVAC services provide round-the-clock assistance for urgent heating and cooling failures. Our technicians respond promptly to critical issues like complete system breakdowns, ensuring minimal disruption to residential and commercial comfort and operations.
People
Tom
CEO
Tom has led the company for 20 years, combining technical expertise with customer-focused leadership. He prioritizes operational excellence while maintaining a passion for community service and family values.
Lisa
Head of Operations
Lisa has managed operations for 16 years, leveraging her organizational skills and basketball background to optimize service delivery. She focuses on team development and client satisfaction while balancing family commitments.
Questions
What HVAC services do you offer?
We provide air conditioning, furnace, and heat pump installations, repairs, and maintenance, along with indoor air quality solutions and 24/7 emergency services.
Do you offer emergency HVAC repair?
Yes, our 24/7 emergency services address urgent heating and cooling failures with prompt technician dispatch and resolution-focused repairs.
Are financing options available?
Yes, we offer affordable financing for HVAC installations and major repairs to help customers manage upfront costs.
How can I improve indoor air quality?
We install media, electronic, and HEPA air cleaners integrated with existing HVAC systems to reduce pollutants and enhance air purity.
What areas do you serve?
We serve Austin and surrounding counties including Travis and Williamson, providing localized HVAC expertise and quick response times.
Do you provide free estimates?
Yes, we offer free consultations and transparent service quotes for all HVAC installations, repairs, and maintenance plans.
Reviews (4)
Catlyn Libby
Nov 17, 2021
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They installed our unit back in 2015 and it still running like its brand new. We have theyre plan to check on the unit twice a year and they always so friendly with my family and pets. They share rockstar advice on how we as homeowners can take care of the unit in between services. Thanks for everything yall! Services: A/C system maintenance, A/C system repair, Heating system repair
Marty Spiller
Jul 08, 2021
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Good company to work with. No nonsense sales with competitive pricing. Had an A/C unit quit on me and Hank's replaced it with new name brand unit for a good price. Work was completed in a day including clean up. Slight accidental sheet rock damage was repaired like new for no charge. I have used Hank's for past maintenance and repairs and now for a new unit. I highly recommend Hank's A/C.
Ransom Rust
Apr 07, 2021
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Stay away! This guys are crooks. They came out to look at my A/C and told me that my entire unit needed to be replaced and it would cost me $4,800. I thought that sounded unreasonable since my A/C was only 4 years old so I started making some phone calls. I had Hill Country A/C Solutions come take a look, and come to find out, it was a simple Freon leak that could be repaired. This ended up costing fractions of what Hank's AC & Heating quoted. Hank's guy even tried to charge me a service fee and a $250 re-stocking fee. Hank's AC & Heating is the crook that gives all the good guys a bad name. I recommend Hill Country A/C Solutions if you're looking for honesty and a fair price.
Mark Remeny
Jan 27, 2021
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Hank's did two A/C installs for me.one was the outside unit, and the second was the inside unit Heater and A/C Coil and all. This was 5 yrs ago (warranty?), now my Evap Coil is leaking and Hank's wants to charge me almost as much as the whole install on the second service above. I have requested to talk with Hank about this matter and I have not received any communication. I have called the office twice and the ladies that work there are very friendly and courteous. They have left messages for him to call me. Hanks Customer service though is terrible since he is not returning my calls.
