Swan Associates

Business Details

50+ Years

experience

Emergency

services

Your Trusted HVAC Partner in Connecticut & Western Massachusetts

Swan Associates has been a trusted leader in commercial HVAC solutions since 1973. Our company was founded on the principle of delivering exceptional service to engineers, building owners, and mechanical contractors across Connecticut and Western Massachusetts. With over 50 years of experience, we have expanded our offerings to include comprehensive sales, service, and parts divisions, supported by a team of 25+ dedicated professionals. Our commitment to excellence is reflected in every project we undertake, from state-of-the-art HVAC systems to tailored solutions for diverse environments.

We prioritize building long-lasting relationships through innovation, reliability, and a family-oriented approach to customer service. Our mission remains to be the premier HVAC manufacturer's representative in the region, ensuring seamless project execution and optimal system performance for every client.

Services

HVAC Sales Service & Maintenance Parts Supply VRV Systems System Diagnostics Chiller Repair Air Handler Installation Energy Recovery Solutions Cooling Tower Service VAV Box Maintenance

Details

Year established: 1973

Highlights and features

We have over 50 years of experience in commercial HVAC solutions.
Our team provides 24/7 emergency service for critical repairs.
We maintain an extensive parts inventory for fast delivery.
Our engineers support projects from design to installation.
We serve Connecticut and Western Massachusetts with local expertise.

Website

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Services

HVAC Sales

We represent leading HVAC manufacturers, offering state-of-the-art commercial systems tailored to project requirements. Our sales team collaborates with engineers and contractors to specify optimal equipment for energy efficiency and performance. With decades of industry expertise, we ensure clients receive cutting-edge solutions for new installations or system upgrades.

Service & Maintenance

Our factory-trained technicians provide comprehensive HVAC maintenance including seasonal tune-ups, diagnostics, and critical repairs. We conduct regular site visits and deliver detailed reports to ensure system reliability. Emergency support and temporary climate control solutions are available to minimize operational disruptions for commercial clients.

Parts Supply

We prioritize rapid parts fulfillment with an extensive inventory and logistics network. Our team ensures accurate identification of components and expedited delivery to prevent system downtime. From standard replacements to specialized equipment, we guarantee timely availability of critical HVAC components for all commercial applications.

VRV Systems

We specialize in Daikin VRV systems for precise temperature control in commercial spaces. Our experts handle installation, commissioning, and ongoing support for these energy-efficient systems. With dedicated VRV training and certification, we deliver optimal performance for complex HVAC requirements in office buildings, retail centers, and industrial facilities.

System Diagnostics

Our diagnostic services identify system inefficiencies through advanced testing and analysis. Technicians use precision instruments to evaluate performance metrics and recommend data-driven improvements. This proactive approach enhances energy efficiency, extends equipment lifespan, and maintains occupant comfort in commercial environments.

People

Kevin Swan

President & Owner

Kevin Swan leads Swan Associates with a focus on relationship-building and operational excellence. He maintains a family-oriented company culture while expanding HVAC service capabilities across New England. With decades of industry experience, he ensures strategic growth and customer satisfaction.

Steve Swan

Outside Sales

Steve Swan combines technical expertise with regional market knowledge to deliver HVAC solutions for commercial projects. He collaborates with engineers and contractors to specify systems meeting Connecticut's climate requirements while maintaining energy efficiency standards.

David Sullivan

Service Operations Manager

David Sullivan oversees HVAC service operations, ensuring rapid response times and technical excellence. He manages technician training programs and coordinates emergency service deployments across the company's service territory.

Bobby Arrigoni

Parts Manager

Bobby Arrigoni manages parts inventory and logistics, guaranteeing timely component availability for critical repairs. He maintains relationships with suppliers to ensure comprehensive stock coverage for all commercial HVAC equipment lines.

Steve Leclair

Sales Engineer

Steve Leclair, a licensed Professional Engineer, provides technical sales support for complex HVAC projects. He conducts system analyses and collaborates with design teams to optimize mechanical specifications for energy efficiency and code compliance.

Questions

What HVAC services do you offer?

We provide commercial HVAC sales, installation, maintenance, emergency repairs, parts supply, and system diagnostics for Connecticut and Western Massachusetts businesses.

How long have you served the region?

Swan Associates has specialized in commercial HVAC solutions since 1973, serving New England for over 50 years.

Do you offer emergency HVAC service?

Yes, our service team provides 24/7 emergency support with temporary climate control solutions available for critical system failures.

What areas do you cover?

We serve all of Connecticut and Western Massachusetts, with our Newington headquarters providing rapid response to local businesses.

Can you help with VRV system installation?

Yes, we are Daikin VRV champions with specialized technicians for VRV system design, installation, and commissioning in commercial applications.

How do you handle parts requests?

Our parts department prioritizes rapid fulfillment with an extensive inventory and logistics network to minimize equipment downtime for clients.

Reviews (5)

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Harlan Corriveau

Nov 06, 2021 Report

The company was very responsive to my request for a quote, also came out to double check the part that i needed to repair my cooling tower. Rachel and Dave were very professional and attentive to my needs in getting my cooling tower back up and running. Facilities Maintenance and Operations Manager

Stacy

Nov 03, 2021 Report

I had a heating system installed and also some maintenance completed on an existing unit. Tech was punctual and very knowledgeable. He took the time to do some owner training which wasn't previously scheduled. Great service and company! Services: Heating system installation, HVAC system maintenance

Frank Cassella

Oct 31, 2021 Report

Swan Assoc. has always been reliable beyond what I would expect in these busy times. They are easy to do business with and I have been a loyal client for over twenty years. Services: Ductless heating & A/C services, Repair HVAC, A/C system maintenance

Cdamico

Oct 17, 2021 Report

Very pleasurable experience. Great customer service and easy to walk through all the intricacies from diagnosis, to material order, to service call. I would highly recommend Swan for all your heating and air needs! Service: A/C system repair

Sean Bronson

Jun 06, 2021 Report

I want to acknowledge Swan Associates' support during our recent chiller upgrade project. Their equipment group provided the needed technical support to ensure the correct unit was being purchased. The after sales support provided the necessary documentation and communication in a prompt manner. Service provided a knowledge technician capable of bringing the chiller on-line and supporting the BacNet integration during the initial visit.

When the chiller's factory flow proving device was not able to reliable confirm chilled water flow during low flow conditions, the parts group quickly identified an appropriate replacement device from their warehouse stock. Thank you, I look forward to working with Swan Associates on the next project. Sean Bronson Manager Design Building Projects Mega Mechanical Systems