Business Details
46 Years
experience
Emergency
services
Your Trusted HVAC Partner in Boston's North Shore
Royal Air Systems has been a trusted HVAC contractor serving Boston's North Shore since 1980. As a family-owned business, we prioritize customer satisfaction through 24/7 emergency service, NATE-certified technicians, and industry-leading accreditations. Our team undergoes rigorous training, background checks, and maintains partnerships with top brands like Trane, Bosch, and Mitsubishi. With a 100% satisfaction guarantee, we specialize in furnace repair, AC installation, heat pump services, and indoor air quality solutions.Our commitment to excellence has earned us recognition as a Trane Comfort Specialist and Mitsubishi Diamond Dealer. We serve a 30-mile radius of North Reading, offering maintenance agreements with priority service and discounted repairs. Our technicians respect customer privacy, wear protective gear, and ensure thorough cleanup after every service call. For over four decades, we've combined technical expertise with personalized service to maintain our reputation as a premier residential HVAC contractor.
Services
Furnace Repair
AC Replacement
Heat Pump Service
Ductless Mini-Split Installation
Air Quality Assessment
Emergency HVAC Service
Furnace Maintenance
Thermostat Installation
Ductwork Repair
Dehumidifier Service
Details
- Year established: 1980
Highlights and features
- 45 years of HVAC expertise serving Boston's North Shore
- 24/7 emergency service with rapid response times
- NATE-certified technicians with ongoing professional training
- 100% satisfaction guarantee on all services
- Thorough background checks and drug testing for all employees
Associations and certifications
- Trane Comfort Specialist
- Bosch Platinum Accredited Contractor
- Mitsubishi Diamond Dealer
What people say
Trusted HVAC partner
Excellent service
Dedicated technicians
Prompt emergency response
Professional installations
Services
Furnace Repair
Our NATE-certified technicians provide prompt furnace repair services for all makes and models. We maintain fully stocked service vehicles to complete most repairs during the initial visit. Emergency furnace service is available 24/7 with no additional charges for after-hours calls.
AC Replacement
We offer professional air conditioning installation services for residential properties. Our experts help select the right system size and efficiency level for your home. We handle all aspects of AC replacement from permits to final testing, ensuring optimal performance and energy efficiency.
Heat Pump Service
Our comprehensive heat pump maintenance and repair services ensure year-round comfort. We service both traditional and ductless mini-split heat pump systems. Technicians perform detailed inspections of refrigerant levels, electrical components, and thermostat functionality during service calls.
Air Quality Services
We provide whole-house air quality solutions including humidifiers, dehumidifiers, and advanced filtration systems. Our specialists assess your home's specific needs to recommend appropriate air purification solutions. We install and service products that reduce allergens and improve overall indoor air quality.
Ductless Mini-Split Systems
As a Mitsubishi Diamond Dealer, we specialize in ductless mini-split system installation and service. These energy-efficient systems provide zoned heating and cooling without traditional ductwork. Our technicians handle complete system design, mounting, and refrigerant line installation for optimal performance.
People
Arthur A. Pickett, Jr.
Founder
Founded Royal Air Systems in 1980, establishing a family legacy of HVAC excellence. Committed to maintaining high standards through continuous technician training and customer satisfaction guarantees.
Questions
What HVAC services do you offer?
We provide furnace repair, AC installation, heat pump services, ductless mini-split systems, air quality solutions, and 24/7 emergency HVAC service for residential customers.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC service with no additional charges for after-hours calls. Our live operators are available 365 days a year.
What areas do you serve?
We serve Boston's North Shore including Andover, Lexington, North Reading, Reading, and surrounding communities within a 30-mile radius of North Reading.
Are your technicians certified?
All our technicians are NATE-certified with ongoing training. We perform background checks and drug testing to ensure the highest service standards.
Do you offer maintenance agreements?
Yes, our Maintenance Club Agreement includes annual preventive maintenance, 15% repair discounts, priority service, and discounted after-hours fees for covered equipment.
What financing options are available?
We offer financing options for HVAC system replacements and major repairs. Contact our office for details on current financing programs and special offers.
Reviews (4)
M. Martinez
May 18, 2022
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We have our annual contract with Royal. Have always been happy with them-from the people who do the scheduling to the techs who come to our house. They do a great job all around. Service: Heating system maintenance
Stephen Laham
Apr 20, 2022
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I have done business with Royal Air for approx. 25 yrs and they never fail to be extremely responsive in their maintenance and repairs to my systems when required. It is hard to find a company like this that actually takes pride in the services they supply to their customers. They truly understand the meaning of customer service and excel at it.
Bing Wang
Apr 11, 2022
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Good and prompt service! I called in on Sunday for a dying pilot flame, and after on-the-phone diagnosis, the on-call technician actually advised to wait until Monday if we can manage, since they're pretty sure what it is and they have the part, but we don't have to pay emergency charge ($250). They came over on Monday and fixed it with no issue. Really appreciated that they looked out for customers!
Louis Diprizio
Apr 06, 2022
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Have been doing business with them since they installed my central air sysytem in my home. I have an annual maintenance contract with them for both my gas heating system and my AC system. They are very responsive, very professional, show up when they say they are, and very thorough. Would highly recommend for for any and all HVAC needs. Outstanding customer service.
