Business Details
Emergency
services
Expert HVAC Services for Comfortable Homes in Southwest Ohio
For over 30 years, Watkins Heating & Cooling has brought comfort to neighbors across the Miami Valley region. Founded on the HVAC expertise of Grandpa Dave Watkins, our family-owned business has evolved into a trusted leader in residential heating, ventilation, and air conditioning services. We pride ourselves on honest, transparent service that prioritizes customer education over sales pressure. Our team of NATE-certified technicians delivers comprehensive solutions including repairs, installations, and maintenance with a 2-year warranty on every furnace and A/C repair.As the highest-rated HVAC company in Southwest Ohio with a 98% customer satisfaction rate, we combine generational expertise with modern technology to serve homeowners across Dayton, Cincinnati, and Northern Kentucky. Our commitment to integrity is reflected in our BBB Eclipse Award recognition and Trane SOAR Awards. We operate with a unique philosophy that values clear communication, upfront pricing, and empowering customers to make informed decisions about their home comfort systems.
Services
AC Repair
Furnace Replacement
HVAC Maintenance
Indoor Air Quality
Ductless Systems
Highlights and features
- 24/7 emergency service with live customer support
- 2-year warranties on all repairs
- NATE-certified technicians with specialized training
- Transparent pricing with no sales pressure
- Trane SOAR Award-winning service excellence
Associations and certifications
- Trane Comfort Specialist
- BBB Eclipse Award
- NATE Certified
What people say
Excellent service
Professional technicians
Timely repairs
No sales pressure
Helpful explanations
Services
HVAC Repair
We provide comprehensive HVAC repair services for all system types including air conditioners, furnaces, and heat pumps. Our NATE-certified technicians diagnose problems thoroughly and explain repair options before any work begins. With 24/7 emergency availability and a 2-year warranty on all repairs, we ensure reliable solutions for homeowners facing system failures. Our transparent approach avoids unnecessary replacements, focusing on cost-effective repairs that extend equipment lifespan.
System Installation
Specializing in Trane system installations, we offer energy-efficient replacements with precise sizing calculations for optimal performance. Our certified technicians handle complete system replacements including ductwork assessment and efficiency testing. We provide detailed pricing upfront and back installations with industry-leading warranties. From entry-level units to premium models, we help homeowners select the right system for their specific climate and budget needs.
Maintenance Plans
Our comprehensive maintenance services include multi-point inspections, component testing, and efficiency optimization for both heating and cooling systems. Regular tune-ups help prevent breakdowns, improve energy efficiency, and extend equipment longevity. We offer customizable maintenance packages that include priority scheduling and discounted repair rates for ongoing system care.
Indoor Air Quality
We address common indoor air pollutants through advanced filtration systems, humidity control, and ventilation solutions. Our technicians install whole-house air cleaners that remove allergens and bacteria more effectively than portable units. We also recommend customized solutions for managing VOCs, mold prevention, and maintaining optimal humidity levels throughout seasonal changes.
Ductless Systems
As factory-certified Mitsubishi Diamond Contractors, we specialize in ductless system installations for homes without existing ductwork. Our solutions provide zoned temperature control for specific rooms or additions. We offer energy-efficient models with quiet operation and extended warranties, providing year-round comfort through advanced heating and cooling technology.
People
David Watkins
CEO
Third-generation HVAC leader with over 20 years of experience, David grew the family business from a local contractor to the region's highest-rated HVAC company. He emphasizes customer education and technical excellence.
Randy Watkins
Founder
Son of HVAC pioneer Dave Watkins, Randy transitioned the company from industrial to residential focus over 30 years ago, establishing the foundation for today's customer-centric approach.
Tim Appelbaum
Senior Technician
NATE-certified expert with 15+ years of field experience, Tim is recognized for thorough explanations and personalized solutions that help homeowners understand their HVAC systems.
Andrew
Service Technician
Experienced HVAC technician specializing in system diagnostics and maintenance, Andrew consistently receives feedback for his punctuality, professionalism, and attention to customer questions.
Chris
Customer Service Representative
With 10 years of service excellence, Chris coordinates timely appointments and ensures clear communication between clients and technicians for seamless service experiences.
Questions
What HVAC services do you offer?
We provide full-service HVAC solutions including AC repair, furnace replacement, system installation, maintenance plans, and indoor air quality improvements.
Are you available for emergency service?
Yes, our team offers 24/7 emergency HVAC repair services with live support available at all hours.
How do pricing estimates work?
We provide upfront pricing after inspecting your system, including detailed cost breakdowns before any work begins.
What financing options exist?
We offer 0% APR financing for qualified buyers through Wells Fargo on all Trane system installations.
Which areas do you serve?
We service the entire Miami Valley region including Dayton, Cincinnati, Springboro, Mason, Lebanon, and surrounding communities.
What sets you apart from competitors?
As a family-owned business with three generations of HVAC experience, we combine Trane expertise with NATE-certified technicians and a no-pressure sales approach.
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Reviews (7)
Kevin Thompson
Jun 04, 2022
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Our fan motor went out over the weekend and Watkins Heating and Cooling had us chillin in the house in no time. Extremely professional and extremely helpful. Couldn't find better folks. Services: Repair HVAC, A/C system repair
Michael Cavanaugh
May 31, 2022
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Robert of Watkins is awesome to deal with! He explained everything and even gave a great price! I couldn't be happier! Thanks for the great service! Services: Install AC, Thermostat installation, Heating system installation
Rocs Anne
May 10, 2022
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I've been using Watkins for almost 5 years. Josh has always done my system maintenance in the spring and fall. He does a great job at answering my concerns about my old heating/AC system and gave me several options that met my needs and my budget. When the time came for me to replace it they had an installation crew here in less than a week. Eric and his crew worked Non-Stop and completed the job in less time than I had been told.
They cleaned up all evidence of their visit and Eric explained everything they had done, answered any questions I had and they were on their way. Everyone I've dealt with at Watkins has been professional, reliable, considerate, and knowledgeable. I refer people to them whenever I can!
They cleaned up all evidence of their visit and Eric explained everything they had done, answered any questions I had and they were on their way. Everyone I've dealt with at Watkins has been professional, reliable, considerate, and knowledgeable. I refer people to them whenever I can!
Penny Cook
Mar 13, 2022
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Watkins Heating & Colling is a class act. I purchased and had installed a new furnace and a/c system. I was well informed by my sales person, and my Installer Matt (with his helper). The installation had a few bumps but it was nothing Matt couldn't handle. Both installers were very polite, and kept me informed along the way. They did a great job. Excellent Company.
Joe O.
Dec 29, 2021
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We needed someone to service our fuel oil furnace. The dispatcher was pleasant and helpful. Josh called the next day 30 min before the appointment time and confirmed he was on his way. Very professional, polite and knowledgeable. He diagnosed the problem and gave me a quote. He came back as scheduled and completely serviced our furnace which was totally screwed up from the last company. You get what you pay for as Watkins wasn't the cheapest but the service and overall job was excellent. Thanks Josh great job!
Liberty Belle
Dec 02, 2021
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We had our unit installed in April and it is very efficient. There was an annoying high pitched sound coming from the unit. I called and spoke to Jess who scheduled an appointment for a specialist to check it out. Kyle arrived and was so pleasant and found the noise issue immediately. Thank you, Kyle, for your expertise, and thank you, Jess, for your pleasant and kind assistance. Watkins is lucky to have such a professional team. Merry Christmas!
Deborah Sweitzer
Nov 19, 2021
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We have used Watkins in the past for several things. My most recent interaction with them was when I was the high bidder in the Springboro Chamber of Commerce silent auction and won a maintenance visit. I asked if we could complete the visit before my mastectomy. Not only did they check my HVAC system before my surgery, they sent a beautiful fall flower arrangement for my recovery. So very personal and thoughtful. This Customer-for-Life is exceptionally grateful for a local business that treats customers so well.
