Business Details
24 Years
experience
Emergency
services
Trusted Plumbing, Heating & Air Services in Carlsbad, CA
Founded in 2002 by Rebecca and Aaron Sherlock Plumbing, Heating & Air Plumbing, Heating & Air, our company has built a reputation for delivering exceptional customer service and fostering long-lasting relationships with residents of North San Diego County. We specialize in custom heating, cooling, and plumbing solutions designed to maximize energy efficiency, reliability, and home comfort. Our commitment to transparency is evident in our upfront pricing model, which eliminates surprises by providing job-specific costs before work begins.We prioritize community involvement, donating systems to families in need and supporting international organizations. Our Happiness Guarantee ensures client satisfaction through professional service, and we offer flexible financing options to accommodate various budgets. With 24/7 availability and a focus on modern technology, we combine experience, expertise, and ethical practices to deliver trusted solutions for both residential and commercial spaces.
Services
Plumbing Repair
Water Heater Install
AC Repair
Furnace Maintenance
Drain Clearing
Sewer Line Repair
Gas Line Services
Tankless Water Heaters
Sump Pump Install
Leak Detection
Details
- Year established: 2002
Highlights and features
- We offer upfront pricing with no hourly surprises.
- Our team gives back to the community through donations.
- We provide 24/7 emergency service availability.
- Our Happiness Guarantee ensures client satisfaction.
- Flexible financing options are available for installations.
What people say
Professional technicians
Upfront pricing
24/7 availability
Community involvement
Energy-efficient solutions
Services
Plumbing Repair
Our plumbing repair specialists address leaks, clogs, and system failures with precision. We utilize advanced diagnostic tools to identify issues quickly and deliver durable fixes for residential and commercial properties. Our technicians are trained to handle all brands and systems, ensuring minimal downtime and long-term reliability for your plumbing infrastructure.
Water Heater Install
We offer expert water heater installations for traditional tank and tankless systems. Our team evaluates your household needs to recommend energy-efficient models that reduce utility costs. All installations comply with local codes and include comprehensive testing to ensure optimal performance and safety for your home or business.
AC Repair
Our certified HVAC technicians diagnose and repair air conditioning systems with same-day solutions. We service all major brands and provide detailed diagnostics to identify refrigerant leaks, compressor issues, or electrical faults. Regular maintenance extends system lifespan while ensuring peak cooling efficiency during peak seasons.
Drain Clearing
We employ high-pressure jetting and camera inspections to clear stubborn drain blockages. Our non-invasive techniques remove buildup without damaging pipes, restoring proper flow to sewer lines, kitchen drains, and bathroom fixtures. Preventative maintenance plans help avoid future clogs and costly repairs.
Sewer Line Repair
Our trenchless repair methods minimize landscape disruption while fixing cracked or collapsed sewer lines. We use durable materials to restore pipe integrity and prevent leaks that could cause property damage. Emergency services address backups promptly, with permanent solutions to prevent recurring issues.
Questions
What plumbing services do you offer?
We provide full-service plumbing including repairs, water heater installations, drain clearing, sewer line services, gas line work, and leak detection for residential and commercial properties.
Do you offer emergency HVAC service?
Yes, our team provides 24/7 emergency HVAC repair for heating and cooling system failures. We guarantee same-day response for urgent temperature control issues.
How can I finance a new HVAC system?
We offer flexible financing options with approved credit for system installations. Our advisors help you select energy-efficient models that fit your budget and comfort needs.
What areas do you service?
We serve Carlsbad, San Diego, Oceanside, Escondido, San Marcos, Vista, Poway, Encinitas, Carmel Valley, and Del Mar with comprehensive plumbing and HVAC solutions.
Do you provide indoor air quality assessments?
Yes, we offer $79 indoor air quality assessments to identify contaminants and recommend purification systems that improve respiratory health and home comfort.
What makes your company different?
We combine upfront pricing, community commitment, and our Happiness Guarantee to ensure complete customer satisfaction with every service call and installation.
Reviews (7)
Scott M.
Jun 29, 2022
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I recently had a shut-off valve replaced, as well as valves under sinks. The work was done well and the service was good. The bill was $2,000. When I asked them to provide a detailed invoice breaking out parts and labor, they said they don't bill like that. I think it's a fair question to see what you're paying for. For that reason I do not recommend Sherlock Plumbing.
Joy H.
Jun 24, 2022
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Yesterday I contacted Sherlock and spoke to Rachel, manager, about my a/c blowing only warm air. I've been a Sherlock VIP member since 2020 and was hoping for help in a desperate situation as out-of-town guests were due that evening and the house was stuffy and warm. Rachel analyzed my situation and suggested installers, Josh and Wade, as they had a break in their busy schedule and could "swing by" to take a look. Long-story-short, Josh and Wade arrived within the hour, and found and corrected the problem.
There was a missing disconnect unit which prevented the condenser from operating. They also determined that my air filter was the wrong size and therefore was not effectively preventing dust and other pollutants from flowing through the system. In addition to fixing those items, they added a vent-tube to my overall system ensuring better safety next to my furnace. Josh and Wade were professional, courteous, and extremely competent.
Before they left, they made sure the a/c was purring and in optimal condition. I could not be happier; they saved the day. Thank you Rachel, Josh, and Wade. Count me in your VIP membership for years and years to come.
There was a missing disconnect unit which prevented the condenser from operating. They also determined that my air filter was the wrong size and therefore was not effectively preventing dust and other pollutants from flowing through the system. In addition to fixing those items, they added a vent-tube to my overall system ensuring better safety next to my furnace. Josh and Wade were professional, courteous, and extremely competent.
Before they left, they made sure the a/c was purring and in optimal condition. I could not be happier; they saved the day. Thank you Rachel, Josh, and Wade. Count me in your VIP membership for years and years to come.
Pj M.
Jun 20, 2022
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I've used Sherlock before for installation of a new HVAC system. I'm having a ductless unit installed, mini split, although expensive, it will make my summers more comfortable in my converted garage, now a family room which doesn't cool off as well as the original home. Dirk was very well qualified, he explained the options for electrical, the tract that will be placed outside on home stucco. He answered all my questions and had my utmost confidence in the bid costs.
Most importantly, I am relieved that Sherlock is experienced with this type of installation and uses protocols to avoid issues (condensation, nitrogen to clean lines after soldering before coolant inserted, etc.). I am confident the job will be done well. In addition, I received a nice discount as a prior customer, 18 months no interest payments (efficient application at my home by Dirk on his I-pad and phone verification from loan company) and the job will be done within one day: scheduled for tomorrow! Thanks Sherlock!
Most importantly, I am relieved that Sherlock is experienced with this type of installation and uses protocols to avoid issues (condensation, nitrogen to clean lines after soldering before coolant inserted, etc.). I am confident the job will be done well. In addition, I received a nice discount as a prior customer, 18 months no interest payments (efficient application at my home by Dirk on his I-pad and phone verification from loan company) and the job will be done within one day: scheduled for tomorrow! Thanks Sherlock!
Colin B.
Jun 16, 2022
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Our shower broke while I was out of town. Sherlock was very responsive, and Kyle quickly made his way to our house. Everything was smooth sailing once he was on scene. Thorough investigation and diagnosis of what went wrong, came up with a clear plan of action, and provided a very reasonable quote. Kyle was able to methodically and efficiently repair our shower so that it will not cause us any problems again.
Lissa L.
Jun 12, 2022
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Sherlock Plumbing has excellent customer service. I've used them multiple times and have been impressed with their service and customer care each time. They are responsive to inquiries in a timely manner. They are easy to schedule with. They sent me a message with the plumber's ETA along with a picture of the van, and a picture and name of the plumber so I know who to expect (this makes me feel safe). I've had different plumbers come each time and they have all been exceptionally professional, kind, thorough, and explain everything to me very well.
They have many options to address repairs and are very honest about costs (for example, if I can save money by buying the part myself they let me know and help me find the part). I highly recommend them!
They have many options to address repairs and are very honest about costs (for example, if I can save money by buying the part myself they let me know and help me find the part). I highly recommend them!
Cheryl P.
Jun 06, 2022
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It is evident what kind of experience you're going to have with this company from the first phone call. Highly trained, personable and responsive to our concerns. Let's face it, you're almost always calling them with concerns. They had someone out very quickly, did the job, worked to save us money. I instantly could tell that they were trustworthy and knew what they were doing. Highly recommend Sherlock!
Mir Lashbrook
Jun 02, 2022
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We had Jose over to look at our water heater because the pilot light was out. After some trouble shooting, it was a quick fix and we were on our way to hot water again. Jose was easy going, professional, and knowledgeable. He was gracious in his help, and we felt like he went the extra mile for us. We are appreciative of his time and expertise. This is my second experience with Sherlock, and we are blessed to have them as a contractor. Thanks again, Jose!