Business Details
45 Years
experience
Emergency
services
Your Trusted HVAC Partner in New Prague, MN
Since 1981, Metro Air Heating & Cooling Heating & Cooling has been dedicated to providing reliable HVAC solutions across the Southwest Metro area. Our team of certified technicians delivers 24/7 emergency services, specializing in heating, cooling, plumbing, and electrical systems. We maintain rigorous quality standards through our ACCA Quality Assured Contractor certification and EPA-approved HVAC practices. Our commitment to excellence is reflected in our BBB accreditation, multiple industry awards, and community initiatives like the Hennepin Technical College scholarship program.With fully stocked service vehicles and upfront pricing, we ensure efficient problem resolution while prioritizing customer education and satisfaction. Our Carrier Authorized Dealer status guarantees access to premium equipment with comprehensive warranty protection. Through decades of service, we've built a reputation for technical expertise, ethical business practices, and community engagement that continues to define our approach to every customer interaction.
Services
HVAC Repair
Plumbing Services
Electrical Installations
Drain Clearing
Water Heater Repair
Sump Pump Services
Gas Line Repair
Indoor Air Quality
Smart Thermostat Installation
Sewer Line Repair
Details
- Year established: 1981
Highlights and features
- 42 years of local HVAC expertise since 1981
- BBB accredited with multiple service awards
- 24/7 emergency service availability
- Carrier Authorized Dealer with quality assurance
- 100% satisfaction guarantee on all work
Associations and certifications
- BBB
- ACCA
- EPA
What people say
24/7 emergency service
Certified technicians
Upfront pricing
Same-day appointments
Quality workmanship
Services
HVAC Repair
Our certified technicians provide comprehensive HVAC repair services for furnaces, air conditioners, heat pumps, and boilers. Using advanced diagnostic tools, we identify and resolve issues with heating and cooling systems, ensuring optimal performance and energy efficiency. Our emergency repair service operates 24/7 to address urgent comfort needs.
Plumbing Services
We offer full-service plumbing solutions including leak detection, pipe repair, water heater maintenance, and sewer line services. Our licensed plumbers handle emergency situations like burst pipes and provide preventive maintenance to avoid costly system failures in residential properties.
Electrical Installations
Our certified electricians perform electrical system installations, panel upgrades, and safety inspections. Services include lighting installation, surge protection, EV charging station setup, and circuit breaker replacements to ensure safe and efficient home electrical systems.
Drain Clearing
Professional drain cleaning and sewer line services using modern equipment to remove blockages and tree root intrusions. We offer camera inspections for accurate problem diagnosis and trenchless repair options for minimal property disruption in residential drainage systems.
Water Heater Repair
Comprehensive water heater services including tank and tankless system repair, maintenance, and installation. Our technicians diagnose heating issues, replace faulty components, and optimize system efficiency to ensure reliable hot water supply for residential customers.
Questions
What HVAC services do you offer in New Prague?
We provide complete HVAC services including furnace and AC repair, heat pump installation, boiler maintenance, and indoor air quality solutions for residential customers.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency service includes plumbing repairs for burst pipes, water heater failures, and other urgent plumbing issues.
Are financing options available?
We offer flexible financing options for HVAC replacements, plumbing upgrades, and electrical system improvements to qualified customers.
What areas do you service?
We serve New Prague and surrounding communities including Apple Valley, Burnsville, Chaska, Eden Prairie, and Lakeville areas.
How can I schedule service?
Call us at (952) 592-9053 or use our online scheduling system for emergency and routine service appointments.
What certifications do your technicians hold?
Our team includes EPA-certified HVAC technicians, licensed plumbers, and certified electricians with ACCA Quality Assured Contractor credentials.
Reviews (7)
Michelle Szymanski
Jun 20, 2022
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Brian was fantastic. He was able to come out for an emergency the same day we called on a Sunday! Our AC had died and after talking to him on the phone, he felt confident about what was wrong and had the replacement part on his truck. Thanks to him we got the AC working so we could finally cool off our 91° house (not exaggerating) within 15 minutes of him being there. So thankful for his knowledge, competence and professionalism.
Blake Gjerdingen
Jun 15, 2022
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My A/C went down last night on a brutally hot day, so there is no question that Metro was busy. Called @ 7AM the next day, and by 10AM my A/C was up and running. Chris took good care of me, and was willing to text with me instead of calling because I was on a conference call. They just earned themselves another long term customer. Highly recommend Metro Air Heating & Cooling.
Alex Zalewski
May 11, 2022
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Andy came out and helped identify the cause of short cycling from our home inspection. He gave me a great explanation of all the parts and helped me set up the home thermostat. Extremely knowledgeable and helpful, really wonderful service. Service: Heating system repair
Erin Cochran
Jan 03, 2022
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Exceptional service & communication! Justin came out and fixed our furnace after another tech from a different company misdiagnosed the problem & didn't fix it. Not only was Justin extremely knowledgeable, he also took the time to explain to us thoroughly what the problem was & fixed it easily. Metro Air definitely has my business! I highly recommend them for your heating & cooling techs! Thank you Metro & Justin!
Dean Christiansen
Jan 02, 2022
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These folks are always very friendly, and happy to answer questions. Our furnace recently conked out, and from the beginning of the process with the first service technician I spoke with, to our estimator, to the guys who did the install, I give them all an A+. They've never let us down in the 17 years that we've done business with them, and they will continue to be the company that we call for any of our future HVAC needs.
Keith G.
Dec 12, 2021
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12/15/2021: Still a happy Metro Air Heating & Cooling customer, this is the only HVAC company I will use, in April/May this year I had new furnace and AC unit installed, both excellent. Today I had Chris come out and make a small adjustment so my water softener lid could open more freely. I called this morning and they were onsite within an hour, issue resolved quickly. A+ service still! A year ago: I'm a happy repeat customer of Metro Air Heating & Cooling.
Not only are their technicians competent, but they're honest which is just as important. Today Nick performed an AC tuneup, he was professional and took the time to explain how things work. I know eventually I'll need a new AC system but for now Metro keeps me going until I've budgeted for the replacement. A+ service!
Not only are their technicians competent, but they're honest which is just as important. Today Nick performed an AC tuneup, he was professional and took the time to explain how things work. I know eventually I'll need a new AC system but for now Metro keeps me going until I've budgeted for the replacement. A+ service!
Rebecca Epstein
Nov 17, 2021
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Justin has been out to our house numerous times. He's knowledgeable and efficient! I trust his recommendations, and I never feel like he's trying to oversell anything. Also, the office staff is so nice on the phone, and they are quick to find appointments. I am very happy with their service!
