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38 Years
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Emergency
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Trusted HVAC, Plumbing & Drain Services in San Antonio
Shafer Services has been dedicated to serving the San Antonio community since 1988, providing exceptional heating, cooling, and plumbing solutions. Our commitment to service excellence is rooted in a family history that dates back to 1884, establishing us as a leader in the development and maintenance of public and private infrastructure. With over 70 skilled professionals, we serve more than 6,000 households and businesses, guided by core values that emphasize integrity, respect, and exceeding expectations. Our team delivers tailored solutions for HVAC systems, plumbing infrastructure, and drain services, ensuring reliability and customer satisfaction. We prioritize community outreach through initiatives like Shafer Serves, donating resources to families in need while fostering career opportunities in the trades.

Our decades of experience, combined with a dedication to continuous improvement and education, allow us to provide peace of mind through transparent pricing and ethical practices. We treat every customer like family, offering same-day repairs, comprehensive maintenance plans, and expert installations. Our reputation as a trusted partner is reflected in our recognition as a Top Workplace in San Antonio for 2024 and 2025. By adhering to rigorous safety standards and leveraging state-of-the-art technology, we ensure lasting solutions that enhance comfort and efficiency. Our commitment to mutual respect and work-life balance for employees translates into exceptional service for our clients, making us a cornerstone of the San Antonio community.
Services
HVAC Repair Plumbing Services Drain Cleaning Furnace Installation AC Maintenance Water Heater Repair Gas Line Services Sewer Line Repair Hydro Jetting Commercial HVAC
Details
  • Year established: 1988
Highlights and features
  • We offer 24/7 emergency services for urgent HVAC, plumbing, and drain needs.
  • Our team includes certified technicians with decades of combined experience.
  • We provide transparent pricing with no hidden fees or unexpected costs.
  • We prioritize community impact through initiatives like free AC installations for families in need.
  • Our comprehensive maintenance plans ensure long-term system efficiency and reliability.
What people say
Professional and friendly technicians Quick same-day service Clear explanations of issues Reliable and trustworthy Excellent follow-up support
Services
HVAC Repair
Our certified technicians provide prompt HVAC repairs for residential and commercial properties. We diagnose issues like insufficient cooling, system breakdowns, and thermostat malfunctions, ensuring efficient solutions. With transparent pricing and 24/7 emergency availability, we minimize downtime while maintaining system longevity. Our expertise covers central AC, ductless mini-splits, and heat pumps.
Plumbing Services
We offer comprehensive plumbing solutions including leak repairs, water heater maintenance, and gas line services. Our team handles emergencies like burst pipes and clogs, using advanced diagnostics to identify hidden issues. We specialize in repiping, water softener installations, and tankless water heater upgrades, ensuring reliable, code-compliant systems for homes and businesses.
Drain Cleaning
Our drain and sewer services include hydro jetting, camera inspections, and rooter services to clear blockages and prevent future issues. We use high-pressure cleaning and state-of-the-art diagnostics to address clogs, tree root intrusions, and pipe corrosion. Emergency drain clearing is available 24/7 to restore functionality and prevent property damage.
Furnace Installation
We install and replace furnaces and heat pumps with energy-efficient models to ensure winter comfort. Our technicians assess heating needs, recommend optimal systems, and handle financing options. Services include routine maintenance, safety inspections, and repairs for gas and electric heating units, maximizing efficiency and lifespan.
Commercial HVAC
Our commercial HVAC division serves businesses with tailored heating, cooling, and ventilation solutions. We handle large-scale installations, preventive maintenance contracts, and emergency repairs for offices, retail spaces, and industrial facilities. Our team ensures compliance with industry standards while optimizing energy efficiency and system performance.
Questions
What areas do you serve?
We serve San Antonio and surrounding areas including Boerne, New Braunfels, Kyle, Lockhart, and Seguin.
Do you offer emergency services?
Yes, we provide 24/7 emergency HVAC, plumbing, and drain services for urgent needs.
Are financing options available?
Yes, we offer flexible financing plans for HVAC installations, plumbing upgrades, and major repairs.
What HVAC maintenance plans do you offer?
Our Advantage Plan includes annual tune-ups, priority scheduling, and discounts on repairs to maintain system efficiency.
Do you provide commercial services?
Yes, we specialize in commercial HVAC, plumbing, and drain services for businesses of all sizes.
How can I schedule a service?
Call us at 210-660-2424 or book online through our website for immediate assistance.
Reviews (4)
Zachary Eagle
Jun 08, 2022 Report
Tyler initially came over to evaluate the plumbing at our new house. To make a long story short, he was absolutely amazing. He diagnosed the problem quickly and was able to come out the next day with Sergio (also an amazing guy!) and provide a fix for our plumbing. Not only were they able to fix out blockages, but they were also able to troubleshoot additional systems in the house to ensure that our AC and plumbing were good to go. Shafer Services Plus was quick, efficient, friendly, and a absolutely fantastic with regards to their customer interactions. We can't recommend Tyler enough. He is awesome!
Stewart Dobbelstein Doc Unicorn
May 16, 2022 Report
Mr. Scott, the technician who assisted us, is very professional and explained to me what the issues were in our system. He is the one fully deserved of the 5 star review. The staff at the Shafer Services branch on the other hand, are closer to a 2 star. They really need to learn how to communicate with their customers. I had to call them 3 times in a week to find out what was going on with appointment times and what was going to be replaced and when. Was very frustrating.
Antonio Diaz
May 03, 2022 Report
They installed a mini split for my home 6 months ago and now problems galore. They came to do routine summer inspection of my home AC and magically my thermostat is fried. I come home to AC running on cool but thermostat has the house at 81 degrees. This was the first problem i have with them. Their technicians are liars and have no respect for the elderly. Timeframe provided for service was 10-12 and arrived at 1:30Pm for a second problem.

They were pulling out of my driveway when my wife was turning in. Refused to acknowledge her and drove off. They said no one was home. Regional manager replaced more than once. Has a lot to say about this company that continues to disappoint. Will not do business again with them. They were contracted by Lowes and they will be hearing from me as to the type of company they recommend to carry their name and quality of work.
Alex Maxwell
Apr 22, 2022 Report
5 star review for Tyler who did a great job providing a clean professional installation on my water softener and filtration system. It's clear he takes pride in the service he renders. Enjoyed the experience so much that I will be using him as my go to for anything plumbing. 4 star review for the company (Didn't want Tyler to suffer for something out of his control). The price for installation only was a great deal more than I was expecting to have to pay ($1,000+).