Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Solutions in San Antonio
Founded in 1959, Gillette Air Conditioning Company has built a legacy of excellence in HVAC solutions. Our family-owned business operates with core values of honesty, integrity, and a relentless 'Can Do' attitude. With over 60 years of combined experience, we specialize in design, installation, and maintenance of heating, cooling, and refrigeration systems for commercial, industrial, and institutional clients. Our team holds 250+ safety certifications and leverages cutting-edge technology like GPS tracking and digital project management tools. We prioritize safety as a shared responsibility, conducting 12 annual training sessions to maintain industry-leading standards.Our regional expertise spans Texas, serving cities like San Antonio, Dallas, and Austin. From emergency repairs to large-scale construction projects, we deliver tailored solutions that enhance productivity while reducing operational costs. Our commitment to innovation includes thermal imaging analysis, building automation, and energy efficiency studies. As a testament to our enduring values, we remain in our original San Antonio location, continuing the vision established by founders Vince and Marjorie Gillette.
Services
HVAC Installation
Preventative Maintenance
Emergency Repair
Design-Build Solutions
Sheet Metal Fabrication
Building Automation
Thermal Imaging Analysis
Energy Efficiency Studies
Equipment Replacement
Ventilation Systems
Details
- Year established: 1959
Highlights and features
- 60 years of HVAC expertise serving Texas commercial and industrial clients
- 24/7 emergency service with rapid response capabilities
- Team holds 250+ safety certifications and conducts 12 annual training sessions
- Regional specialists with completed projects in 10+ Texas cities
- Investment in technology including GPS tracking and digital project management
Associations and certifications
- Nate Certified Technicians
- Certified Project Management
- Certified Energy Management
- LEED Certified
Services
HVAC Installation
Our HVAC installation service delivers complete heating, cooling, and refrigeration systems for new construction and retrofit projects. We specialize in commercial and industrial applications including chillers, boilers, and variable refrigerant flow systems. With 60 years of experience, our certified technicians ensure precise installation that meets ASHRAE standards while optimizing energy efficiency and operational costs.
Preventative Maintenance
Customizable preventative maintenance programs protect HVAC equipment investments through regular inspections and servicing. Our plans include thermal imaging analysis, vibration testing, and air quality assessments to identify potential issues before failures occur. These proactive measures extend equipment lifespan while maintaining optimal performance and energy efficiency for commercial facilities.
Emergency Repair
24-hour emergency repair service addresses critical HVAC failures with rapid response times. Our certified technicians handle urgent repairs for all system components including cooling towers, heat pumps, and building automation systems. This around-the-clock availability ensures minimal operational disruption for commercial and industrial clients experiencing unexpected equipment malfunctions.
Design-Build Solutions
Full-service design-build contracting covers mechanical system planning, installation, and commissioning. We manage projects from concept through completion, specializing in commercial renovations and industrial facility upgrades. Our in-house engineering capabilities and fabrication shop enable integrated solutions that meet specific client requirements while maintaining strict safety and quality standards.
Sheet Metal Fabrication
Custom sheet metal fabrication supports HVAC system construction and modifications. Our facility produces ductwork and components for commercial ventilation systems, clean rooms, and tenant improvement projects. Using advanced equipment like plasma cutters and CAD systems, we create precision components that ensure proper system performance and compliance with industry specifications.
People
Vincent J. Gillette
President
Third-generation leader with extensive HVAC industry experience. Graduated with Associates Degree from Texas institutions. Oversees strategic direction while maintaining family commitment to quality service and operational excellence.
Ken Kessler
Service Department General Manager
26 years of HVAC service management experience. Joined Gillette in 2013 to lead service operations. Specializes in coordinating emergency response teams and maintaining high customer satisfaction standards for repair services.
Todd Cabiness
Tenant Finish Manager
12 years of commercial interior HVAC project experience. Manages tenant improvement projects ensuring compliance with building codes and client specifications. Focuses on delivering efficient mechanical solutions for commercial space modifications.
Quintin Parsons
Assistant Construction Manager
15-year company veteran with dual expertise in service and construction. Translates field experience into effective project management. Coordinates complex installations while maintaining safety and quality standards across all construction projects.
Dean Bowen
Special Projects Manager
Leads service organization improvements through process optimization. Implements best practices that enhance service delivery efficiency. Focuses on exceeding customer expectations through continuous quality improvement initiatives for specialized HVAC projects.
Questions
What HVAC services do you offer for commercial buildings?
We provide complete HVAC solutions including installation, maintenance, emergency repair, and system upgrades for commercial facilities.
Are your technicians certified and insured?
Yes, our team includes NATE-certified technicians with 250+ safety certifications and full commercial insurance coverage.
Do you offer 24/7 emergency HVAC service?
Yes, we provide 24-hour emergency service with rapid response for critical HVAC failures in commercial and industrial settings.
What areas in Texas do you service?
We serve San Antonio, Dallas, Austin, Laredo, Kerrville, and other Texas cities for all HVAC needs.
Can you handle large-scale industrial HVAC projects?
Yes, our design-build team specializes in complex industrial HVAC systems with in-house engineering and fabrication capabilities.
Do you offer financing options for HVAC upgrades?
Yes, we provide financing options to help clients implement necessary HVAC improvements with manageable payment plans.
Videos
Reviews (4)
Kyle D.
Apr 21, 2021
Report
I called them to come do some basic twice a year checks, the could not even unclog an AC drain line. The services person told me it was against company policy to unclog the line. This wasn't the first time this has happened with my drain line, it was the fist time an AC company had ever told me they wound not fix it. They said I should call a plumber. I called the office to complain, the services manager said they were going to fire the nice guy that came out.
I told him I don't think you can fire someone for following company policy. If they can't handle a simple drain line issue, how in the heck can they handle a real AC issue. At the end of the day, they took my money and left me with a pan full of water. DON'T USE THIS COMPANY!
I told him I don't think you can fire someone for following company policy. If they can't handle a simple drain line issue, how in the heck can they handle a real AC issue. At the end of the day, they took my money and left me with a pan full of water. DON'T USE THIS COMPANY!
Heidi Burnett
Feb 18, 2021
Report
This company is the best company ever. As first time home owners they helped us so much with our air conditioning unit. I recommend them to everyone. They have a heart for not only their business, but for the community too. Thank you all who work there and their families. It takes a special person to deal with people and their air conditioning problems during our Texas heat/ cold. Thank you all.
Jessica Castaneda
Sep 16, 2020
Report
We had our AC handler and compressor (indoor and outdoor units) removed and new ones installed by Gillette. The team made every effort to finish the huge job on time, even calling in extra team members to make it happen. They were conscientious about how they treated the house while they were in it and the quality level that they were completing the job with. They even made a significant effort to clean up their mess when they were leaving. I'm super pleased with their service and we're going to have a very cool San Antonio summer thanks to Gillette!
Celeste Canceran
May 10, 2019
Report
We called last night to evaluate what's wrong with our heater and we were glad that they were able to send someone but since it was in the evening we were told that someone will come back in the morning to do the work. It's already noon time and no one has called to let us know if they will dispatch a technician to do the work. We have a 20 months old baby and I'm pregnant while it's freezing inside our home. I will not recommend this company!
