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20 Years
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Emergency
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Your Trusted HVAC & Electrical Experts in Westfield, MA
A Plus HVAC was founded in 2006 as a family-owned business dedicated to enhancing home comfort and energy efficiency across Western Massachusetts. Our team of NATE-certified technicians delivers expert HVAC installation, repair, and maintenance services for residential and commercial properties, backed by partnerships with industry leaders like Carrier and Mitsubishi Electric. We prioritize customer satisfaction through transparent communication, ethical practices, and rigorous quality standards, including ACCA-certified installations and QIV testing for optimal system performance. With multiple Reader Raves Awards and a commitment to ongoing training, we ensure every client receives reliable, cutting-edge solutions tailored to their unique needs.
Services
AC Installation Heating Repair HVAC Maintenance Generator Services Electrical Repair Water Heaters Commercial HVAC Ductless Mini-Splits Heat Pumps Gas Line Plumbing
Details
  • Year established: 2006
Highlights and features
  • Family-owned business with 18 years of local experience
  • NATE-certified technicians for advanced technical expertise
  • Carrier and Mitsubishi Diamond Dealer partnerships for quality equipment
  • Award-winning service with Reader Raves recognition since 2019
  • ACCA-certified installations ensuring industry-leading standards
Associations and certifications
  • Carrier Factory Authorized Dealer
  • Mitsubishi Electric Diamond Dealer
  • ACCA (Air Conditioning Contractors Association of America)
  • NATE (North American Technician Excellence)
What people say
Outstanding Work Excellent Service Very Personable Knowledgeable & Friendly Quality Workmanship
Services
AC Installation
Our AC installation service ensures precise system sizing and efficient setup for residential and commercial properties. Using Carrier and Mitsubishi equipment, we deliver customized cooling solutions that enhance comfort while reducing energy costs. Technicians follow ACCA-certified protocols for optimal airflow and performance.
Heating Repair
Emergency and routine heating repair services cover all system types including boilers, furnaces, and heat pumps. Our NATE-certified technicians use advanced diagnostics to resolve issues quickly, ensuring minimal downtime during cold weather months in Western Massachusetts.
HVAC Maintenance
Preventative maintenance plans extend equipment lifespan and improve efficiency. Services include coil cleaning, airflow testing, and safety inspections. QIV-certified technicians ensure systems operate at peak performance year-round, reducing unexpected breakdowns.
Electrical Repair
From panel upgrades to outlet installation, our licensed electricians handle residential and commercial electrical needs. We specialize in integrating electrical systems with HVAC equipment for enhanced safety and efficiency in new and existing buildings.
Ductless Mini-Splits
Mitsubishi Diamond Dealer-certified installations for ductless mini-split systems provide zoned comfort solutions. Ideal for home additions or commercial spaces, these energy-efficient systems offer independent temperature control for individual rooms or zones.
People
Nathan LeMay
Founder & Owner
Nathan LeMay established A Plus HVAC in 2006 with a commitment to honest service. As a certified HVAC professional, he oversees operations and maintains the company's focus on customer satisfaction and technical excellence.
Jonathan LeMay
General Manager
Jonathan LeMay manages daily operations, ensuring service quality and team coordination. With hands-on experience in HVAC systems, he plays a key role in maintaining the company's high service standards since joining in 2010.
Keith Fournier
Lead Installer/Service Tech
Keith Fournier brings 12 years of HVAC expertise to his role. Certified in multiple system types, he handles complex installations and emergency repairs while maintaining exceptional customer communication throughout service calls.
Lisa LeMay
Sales/Marketing Coordinator
Lisa LeMay manages client relations and marketing initiatives. With a decade of experience in HVAC sales, she helps customers understand system options and financing while coordinating community outreach programs.
Rebecca LeMay
Office Manager
Rebecca LeMay oversees administrative operations, ensuring smooth scheduling and customer support. Her organizational skills help maintain the company's reputation for timely service and clear communication since 2012.
Questions
What HVAC services do you offer?
We provide full-service HVAC solutions including AC installation/repair, heating system maintenance, ductless mini-splits, heat pumps, and emergency HVAC services for residential and commercial clients.
Are you available for emergency repairs?
Yes, we offer 24/7 emergency HVAC services. Our technicians respond promptly to critical heating and cooling issues outside regular business hours.
Do you service all types of HVAC systems?
Our NATE-certified technicians work on all major HVAC brands and system types, including Carrier, Mitsubishi, and older equipment not covered by other warranties.
What financing options are available?
We offer flexible financing through approved partners, allowing customers to choose payment plans that fit their budget for major HVAC replacements or upgrades.
Which areas do you serve?
We serve Hampden and Hampshire Counties including Westfield, Springfield, Northampton, and surrounding areas in Massachusetts and northern Connecticut.
Are your technicians certified?
All technicians hold NATE certification, with additional training in Carrier and Mitsubishi systems. Our team maintains ongoing education to stay current with HVAC technology advancements.
Reviews (5)
Michelle McMichael
May 14, 2022 Report
They were able to send Marc out within a few hours of my call for what I thought was a needed repair. It turned out the breaker had flipped (forehead smack) but since I already had to pay the repair call fee, Marc said he could do the yearly maintenance as he was already there. Timely, considerate, and professional - highly recommended!
Dawn Preston
May 10, 2022 Report
From start to finish we had an excellent experience with A Plus HVAC. From speaking to Lisa on the phones(she is SO helpful, i called her many times with questions, and she was always so patient with me!) to Christian the service tech, to JD who did the install. Every single one of them were phenomenal! Im so glad we went with them! Highly recommend!
Chaitali Brahmbhatt
May 01, 2022 Report
Joe was prompt and professional. He was able to answer all our questions and explained the process and next steps very clearly. We plan to install a new furnace and convert from oil to gas and add a air purifier system. We are very happy we have selected A Plus HVAC Inc for this home project!
Brian Curran
Apr 23, 2022 Report
Marc shower up on time and was very professional and knowledgeable. I am currently selling my house and there was an issue with the upstairs being a lot hotter than downstairs. Marc thoroughly went through the system in a timely and proficient manner, pointed out what was needed, his recommendations and the reasons why. I feel very confident that his report will assist very much in the sale of the house and I can hand it over knowing I had an expert look things over. Thank you
Brian Stromwall
Apr 21, 2022 Report
From the initial phone call all the way through to the technician Marc's thorough explanation of what was done for maintenance; all parties were polite, professional and knowledgeable. Which now-a-days, is definitely NOT a given. I would recommend A Plus HVAC to anyone Service: HVAC system maintenance