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43 Years
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Emergency
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Your Trusted HVAC Partner in Charlotte, NC
Since 1983, Horne HVAC has been a family-owned provider of comprehensive home comfort solutions in Charlotte, NC. With over four decades of combined experience, our NATE-certified technicians deliver expert HVAC repair, installation, and maintenance services for residential and commercial clients. We prioritize honest service, upfront pricing, and 24/7 emergency support to ensure year-round comfort. Our Premier Efficiency Program offers seasonal tune-ups, priority service, and repair discounts, backed by a lifetime craftsmanship warranty.

As a trusted local business, we extend our expertise to plumbing, electrical services, air quality solutions, and water quality systems. Our commitment to quality is reflected in rigorous technician screening, satisfaction guarantees, and partnerships with industry-leading brands. We serve Charlotte and surrounding areas, including Huntersville, Matthews, and Fort Mill, with a focus on exceeding customer expectations through neighborly service and technical excellence.
Services
AC Installation Furnace Repair Heat Pump Maintenance Ductless Mini-Splits Emergency HVAC Service Water Heater Replacement Air Quality Solutions Electrical Repairs Plumbing Services HVAC Tune-Ups
Details
  • Year established: 1983
Highlights and features
  • 40+ years of family-owned HVAC expertise in Charlotte
  • NATE-certified technicians for superior technical proficiency
  • 24/7 emergency service with rapid response times
  • Lifetime craftsmanship warranty on all installations
  • Premier Efficiency Program with seasonal maintenance and discounts
Associations and certifications
  • NATE (North American Technician Excellence)
Services
AC Installation
Our NATE-certified technicians install energy-efficient air conditioning systems tailored to your home's size and climate needs. We offer central AC, ductless mini-splits, and hybrid systems with manufacturer warranties. Proper sizing and installation ensure optimal performance and energy savings while maintaining indoor comfort.
Furnace Repair
We provide prompt furnace repairs for gas, electric, and oil systems with same-day diagnostics. Our technicians replace faulty igniters, heat exchangers, and thermostats using OEM parts. Emergency service restores heat within hours during winter months while ensuring safety compliance and system longevity.
Ductless Mini-Splits
Ductless mini-split installations and repairs serve homes without existing ductwork. Our experts mount indoor air handlers and connect refrigerant lines to outdoor units. We offer zoning solutions for room-specific temperature control with energy-efficient models that reduce utility bills by up to 30%.
Water Heater Replacement
We install tankless, hybrid, and conventional water heaters with energy factor ratings up to 0.95. Our technicians handle gas line connections, electric wiring, and venting requirements while recycling old units. Tankless models provide endless hot water with a 20-year lifespan compared to traditional 10-15 year tanks.
Air Quality Solutions
Our air purification systems remove 99.98% of airborne particles using HEPA filters and UV-C light technology. We install whole-home humidifiers, dehumidifiers, and energy recovery ventilators to maintain optimal moisture levels and reduce allergens. These solutions improve respiratory health while protecting HVAC system efficiency through cleaner air circulation.
Questions
What HVAC services does Horne offer in Charlotte?
We provide AC installation, furnace repair, heat pump maintenance, ductless mini-splits, emergency HVAC service, and indoor air quality solutions for residential and commercial clients.
Do you offer 24/7 emergency HVAC repair?
Yes, our NATE-certified technicians provide 24/7 emergency service with average response times under 2 hours for heating and cooling system failures.
What financing options are available?
We offer GreenSky and Wells Fargo financing programs with flexible terms, including $0 down options and promotional APR for qualified customers.
Are your technicians certified?
All service technicians are NATE-certified with annual factory training on leading brands like Carrier, Lennox, and Rheem to ensure proper system installation and repair.
What areas do you service?
We serve Charlotte, Concord, Huntersville, Matthews, Mint Hill, Fort Mill, and surrounding areas in North and South Carolina.
Do you provide maintenance plans?
Our Premier Efficiency Program includes bi-annual tune-ups, priority service scheduling, 15% repair discounts, and inflation protection for HVAC systems.
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Reviews (5)
Tom Gawel
Jun 14, 2022 Report
I had to have my upstairs unit replaced. Hugh was great with explaining my options as well as the types of equipment. I got help choosing what was going to be best for my home because I finally understood the differences in the units. I received a call within a week after placing my deposit. Got a time scheduled within a week. Colby was on time, very professional, and got the job done quickly. So far my experience with this company has been great!
Jim K.
May 26, 2022 Report
My AC stopped working last Saturday during 90 + degree weather. I called Horne because I couldn't reach my regular repair service, and Horne operates on Saturdays. The good: customer service.the technician was fantastic. He was on time, friendly, fast, and communicative. He diagnosed the problem in about five minutes and had the repair part on the truck. The repair took about twenty minutes and I was up and running when he left.

The bad: The invoice was outrageous! Given simplicity of repair, I foolishly failed to ask for an estimate, assuming it would be reasonable. This was my bad. The bill was $483.70! This included $90.00 for diagnostic. I have no problem with that. But also a $361.00 charge for the repair, (replacement of a capacitor - 5 screws, 3 plugs, and done!). As I wrote the check, I assumed this was an expensive part.

Imagine my surprise when I later researched the part.it's available on line for about $25.00, (maybe $50-60 retail). So they charged between $250 and $300 for the 30 minutes labor. So, be warned, and be ready to pay too much!
Jim F.
May 26, 2022 Report
Horne bought Quality Comfort a while back. I always had good customer service from Quality. Horne has not been good. Had a problem last fall, asked for a manager to call me to talk about some issues. No one ever called. Problem again yesterday, had another company look at it and there were problems with the way it was fixed by Horne. I called and was told Tim or Scott would call ASAP. but still no call. Very poor service and workmanship.
Rodney Everett
May 18, 2022 Report
Horner HVAC is a great company. Every member of the sales, support, install, and Q/C team did an excellent job, arrived on time, and displayed outstanding professionalism. When we first moved in Jason performed an inspection and did an excellent job explaining our equipment. When we needed a quote Forrest thoroughly inspected our systems and listened to our needs. We were able to select a new system that was a nice upgrade and stayed within our budget. Bryan, Johnathan, and Sam did an excellent job installing our new system and their attention to detail is impressive.

I especially appreciate their dedication to doing the job right, whatever it took. When I had a question about the system, Forrest answered my call and connected me with Bobby who helped me even though it was late into the evening. After the install Bryan and Carey arrived to perform an audit which tells me they care about the quality of their work and hold themselves accountable. While they were here they made sure we were comfortable using our new smart thermostat. I appreciate their professionalism and I am thankful that I found such a high quality company to work with.
Chris Wilkins
Apr 12, 2022 Report
Horne Heating & Air Conditioning is a great company to work with. We have used them for new installs, repairs, and maintenance over the years and have always been pleased with their service technicians and their prices. We highly recommend them. Service: HVAC system repair