Business Details
29 Years
experience
Emergency
services
Expert HVAC Services in San Antonio
At A&E Air Conditioning and Heating, we have dedicated ourselves to providing exceptional HVAC services since our founding in 1997. Our team of highly trained technicians brings decades of combined experience in residential and commercial heating, cooling, and air quality solutions. We prioritize customer satisfaction by offering 24/7 emergency services, personalized advice on energy-efficient systems, and comprehensive maintenance plans.Our commitment to excellence is rooted in our core values of honesty, integrity, and service, guided by principles that ensure every client receives reliable, cost-effective solutions tailored to their unique needs. With four strategically located offices across Texas, we guarantee prompt, same-day service to keep your environment comfortable year-round.
Services
AC Repair
Heater Repair
AC Installation
Heater Installation
Chiller Installation
Data Center Cooling
Air Filtration
Honeywell Thermostat
Details
- Year established: 1997
Highlights and features
- We offer 24/7 emergency HVAC services with same-day appointments.
- Our NATE-certified technicians specialize in high-efficiency system installations.
- 0% financing options available for approved credit.
- Comprehensive service plans for year-round system reliability.
- Award-winning energy-efficient solutions for residential and commercial properties.
What people say
Quick date and fast install
24-hour service
Award-winning duct work
Friendly technicians
Railroad cooling solution
Services
AC Repair
Our AC repair service addresses cooling system issues with prompt, on-site diagnostics and repairs. Technicians handle all brands and models, ensuring optimal performance through filter replacements, refrigerant adjustments, and component repairs. We prioritize rapid response times to restore comfort quickly.
Heater Installation
We install high-efficiency heating systems tailored to Texas climates, including furnaces and heat pumps. Our team evaluates home size, insulation, and energy needs to recommend cost-effective solutions that reduce utility bills while maintaining consistent indoor temperatures.
Chiller Installation
Specialized chiller installation for commercial properties ensures reliable temperature control in large spaces. Our experts assess building requirements to implement air-cooled or water-cooled systems, optimizing energy efficiency and minimizing operational disruptions.
Air Filtration
We improve indoor air quality through HEPA filters, duct sealing, and ventilation solutions. These services reduce allergens and pollutants in tightly sealed modern homes, addressing respiratory concerns while enhancing HVAC system efficiency.
Honeywell Thermostat
Our Honeywell thermostat installations provide programmable and smart temperature management. Features include mobile app control, energy usage tracking, and automated scheduling to maximize comfort and reduce energy waste in residential settings.
People
Roy Eklund
Owner
Roy Eklund founded A&E in 1997 after 7 years at Austin Industrial Refrigeration. A State of Texas licensed HVAC contractor and NATE-certified technician, he specializes in commercial systems and energy-efficient solutions. He holds a Class A license and has won local energy efficiency awards.
Shelley Eklund
Office Manager
Shelley Eklund has managed A&E's operations for 18+ years, overseeing dispatch and IT systems. A Texas State University graduate, she ensures smooth day-to-day functions while supporting the company's customer-first philosophy.
Questions
What HVAC services does A&E offer?
We provide AC and heater repair/installation, chiller systems, data center cooling, air filtration, and smart thermostat solutions for residential and commercial clients.
Do you offer emergency HVAC services?
Yes, our technicians are available 24/7 for emergency repairs with guaranteed same-day service across Texas.
Are financing options available?
We offer 0% financing with approved credit for HVAC installations and major repairs.
What areas do you service?
We serve San Antonio, Bulverde, New Braunfels, Kyle, Buda, Canyon Lake, and surrounding Texas areas from four office locations.
How can I improve indoor air quality?
Our air filtration services include HEPA filters, duct sealing, and ventilation upgrades to reduce allergens and pollutants in your home.
Reviews (5)
Chris Barrows
Mar 31, 2021
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Critical: Professionalism, Responsiveness I requested to get a copy of my warranty back in May 2019 and still do not have it. I have followed up via phone and email since May 2019 with no luck. Each time I am told the Office Manager will call me back. I will encourage everyone not to conduct business with this company. This is unprofessional and I have no tolerance for it.
Cm C.
Feb 15, 2021
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Do not use! If you use this company you are wrong! I purchased a system from A and E in the summer of 2020. They have been nothing short of absolutely awful to work with. It has been about six months since I purchased a 2 ton unit and it started having issues with heat. It was clear that the problem was due to a bad install. The fan speed was set improperly and the Freon level was wrong causing the unit to shut down.
The unit had not been serviced by any other company. They billed for the repair even though it was their bad install that resulted in the problem and the unit was under warranty. The problems with this company started immediately! Right after the unit was installed, I noticed a huge mess that they left by the unit, broken concrete, wire, lunch trash etc. On further inspection We found that they had not hooked up the emergency heat, they installed the drain line improperly and the Unit was pressurizing wrong causing it to shut down. The bottom line is. don't use this company! If you do, be prepared for them to fight you tooth and nail on everything. They are absolutely terrible to work with.
The unit had not been serviced by any other company. They billed for the repair even though it was their bad install that resulted in the problem and the unit was under warranty. The problems with this company started immediately! Right after the unit was installed, I noticed a huge mess that they left by the unit, broken concrete, wire, lunch trash etc. On further inspection We found that they had not hooked up the emergency heat, they installed the drain line improperly and the Unit was pressurizing wrong causing it to shut down. The bottom line is. don't use this company! If you do, be prepared for them to fight you tooth and nail on everything. They are absolutely terrible to work with.
Bonnie Deleon-Hernandez
Apr 15, 2020
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We needed to replace our old unit and chose A&E. Thomas did a great job and was efficient in completing the job and getting us up and running with minimal down time. He took the time to explain everything to my husband and was so cooperative when we wanted to add a UV light at the last minute.
Bonnie Deleon-Hernandez
Apr 15, 2020
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We needed to replace our old unit and chose A&E. Thomas did a great job and was efficient in completing the job and getting us up and running with minimal down time. He took the time to explain everything to my husband and was so cooperative when we wanted to add a UV light at the last minute.
A. Q.
Jan 30, 2020
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Not a good experience. They broke a knob on a little door that opens to access the ac unit. Also they over charged for a repair. The repair didn't even last 24 hours and the ac stopped working. Then they came back and said the unit needed to replaced. They didn't even bother to try to fix it.